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Before you believe a bad review about us

We would like to respond openly to every negative review about us. Many are posted anonymously, so we cannot reach those customers directly. This open letter is our reply, and we would be grateful if you took a moment to read it.

But here is what a one-star review will never tell you:

  • We import from 70+ official distributors. That is why you pay far less than local retail — and why delivery takes longer. We publish the date before you pay, never after.
  • You can pay only when your goods land in Johannesburg. Pay on Arrival, no full payment up front. Ask yourself what scammer offers that.
  • Nobody has ever lost money with us. You get the product, or you get a refund. There is no third option, and there never has been.
  • We are part of the ITwork group — ten years trading in Europe, nine stores, thousands of positive reviews.
  • Johannesburg and Cape Town stores open this year — real shelves, real stock, walk in and buy the same day.

We are not satisfied with our review scores, and we are not going to fix them by hiding anything. We are fixing them by being faster, clearer and easier to reach than any reason to complain.

Read the full letter — photos and video of real shipments, and a straight answer to every accusation.

Problem with an order right now? Write to [email protected], [email protected] or [email protected] — answered the same business day. The letter also lists our group and store owners' contacts.
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smartstore Essence Slim Storage Basket, Underseas, 1.3 L, Recycled Polypropylene, Stackable, Modern Design, 1 Piece 3001716

smartstore Essence Slim Storage Basket, Underseas, 1.3 L, Recycled Polypropylene, Stackable, Modern Design, 1 Piece 3001716
smartstore Essence Slim Storage Basket, Underseas, 1.3 L, Recycled Polypropylene, Stackable, Modern Design, 1 Piece 3001716
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R413
+R1 Reward
The smartstore Essence Slim basket brings a fresh, modern touch to everyday organization, standing out with its translucent underseas colour and slim, space-efficient profile. Crafted from recycled polypropylene, it combines sustainability with practical functionality for any room.HighlightsModern, ... Read More
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Stock 12 Code 3547054 Brand SMARTSTORE Model 3001716 Warranty 2 Years

Shipping & Returns

Estimated delivery Tuesday, October 6
You will be kept updated through our detailed tracking system
Payment options
EFTPayFastBank CardSnapScanZapperGoogle PayApple PayMobicredMoreTymePay on Arrival

The smartstore Essence Slim basket brings a fresh, modern touch to everyday organization, standing out with its translucent underseas colour and slim, space-efficient profile. Crafted from recycled polypropylene, it combines sustainability with practical functionality for any room.

Highlights

  • Modern, minimalist design with a translucent underseas finish
  • Made from recycled polypropylene (BPA-free and dishwasher safe)
  • Slim rectangular shape fits narrow shelves and tight spaces
  • Stackable when in use, nestable when empty to save space
  • 1.3-litre capacity ideal for small items in bathroom, office, or kitchen

In daily use

Use the Essence Slim basket to corral cosmetics, desk accessories, spices, or pantry packets. Its smooth surface is easy to wipe clean, and the open top allows quick access. When not in use, nest multiple baskets together to reclaim cupboard space. The recycled material offers a responsible choice without compromising on durability or style.

Full specifications

  • Product type: Storage Basket
  • Series: Essence
  • Model name: Slim
  • Capacity: 1.3 Liters
  • Colour: Underseas
  • Material: Recycled Polypropylene (PP)
  • Shape: Rectangular
  • Stackable: Yes
  • Nestable: Yes (when empty)
  • BPA-Free: Yes
  • Dishwasher Safe: Yes
  • Quantity per pack: 1 piece

Final note

A slim, eco-conscious storage solution that blends seamlessly into modern interiors while keeping small essentials neatly organized.

Specifications
Brand
smartstore
Category
Storage Basket
EAN
7332462115552
Material
Recycled Polypropylene (PP)
Model
Essence Slim
MPN
3001716
Product colour
Underseas
Product type
Storage Basket
Proper use
Multi-purpose organization (e.g., bathroom, office, kitchen, pantry)
Quantity
1
Shape
Rectangular
Volume
1.3 L
Weight
0.1 kg
Price history over the last 6 months
smartstore Essence Slim Storage Basket, Underseas, 1.3 L, Recycled Polypropylene, Stackable, Modern Design, 1 Piece 3001716
Current
R413
Lowest
R360
Highest
R413
Change 24H
+R53   +15%
Week
—   
Month
—   

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