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Before you believe a bad review about us

We would like to respond openly to every negative review about us. Many are posted anonymously, so we cannot reach those customers directly. This open letter is our reply, and we would be grateful if you took a moment to read it.

But here is what a one-star review will never tell you:

  • We import from 70+ official distributors. That is why you pay far less than local retail — and why delivery takes longer. We publish the date before you pay, never after.
  • You can pay only when your goods land in Johannesburg. Pay on Arrival, no full payment up front. Ask yourself what scammer offers that.
  • Nobody has ever lost money with us. You get the product, or you get a refund. There is no third option, and there never has been.
  • We are part of the ITwork group — ten years trading in Europe, nine stores, thousands of positive reviews.
  • Johannesburg and Cape Town stores open this year — real shelves, real stock, walk in and buy the same day.

We are not satisfied with our review scores, and we are not going to fix them by hiding anything. We are fixing them by being faster, clearer and easier to reach than any reason to complain.

Read the full letter — photos and video of real shipments, and a straight answer to every accusation.

Problem with an order right now? Write to [email protected], [email protected] or [email protected] — answered the same business day. The letter also lists our group and store owners' contacts.
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Smartphone Ulefone Armor 21 6.58 inch 256 GB Black

Smartphone Ulefone Armor 21 6.58 inch 256 GB Black
Smartphone Ulefone Armor 21 6.58 inch 256 GB Black
Smartphone Ulefone Armor 21 6.58 inch 256 GB Black
Smartphone Ulefone Armor 21 6.58 inch 256 GB Black
Smartphone Ulefone Armor 21 6.58 inch 256 GB Black
Smartphone Ulefone Armor 21 6.58 inch 256 GB Black
Smartphone Ulefone Armor 21 6.58 inch 256 GB Black
Smartphone Ulefone Armor 21 6.58 inch 256 GB Black
Smartphone Ulefone Armor 21 6.58 inch 256 GB Black
Smartphone Ulefone Armor 21 6.58 inch 256 GB Black
Smartphone Ulefone Armor 21 6.58 inch 256 GB Black
Smartphone Ulefone Armor 21 6.58 inch 256 GB Black
Smartphone Ulefone Armor 21 6.58 inch 256 GB Black
Smartphone Ulefone Armor 21 6.58 inch 256 GB Black
Smartphone Ulefone Armor 21 6.58 inch 256 GB Black
Smartphone Ulefone Armor 21 6.58 inch 256 GB Black
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R5,540
+R19 Reward
16.7 cm (6.58") display with 2408 x 1080 resolution, powered by the MediaTek Helio G99 processor and running Android 13. The device includes 8 GB of RAM, 256 GB internal storage and supports MicroSD (TransFlash) cards up to 2 TB. Connectivity options include 4G with dual NanoSIM support, Wi‑Fi (802.... Read More
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Stock 1 Code 771045 Brand ULEFONE Model UF-A21/BK Warranty 2 Years

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Estimated delivery Tuesday, October 13
You will be kept updated through our detailed tracking system
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16.7 cm (6.58") display with 2408 x 1080 resolution, powered by the MediaTek Helio G99 processor and running Android 13. The device includes 8 GB of RAM, 256 GB internal storage and supports MicroSD (TransFlash) cards up to 2 TB. Connectivity options include 4G with dual NanoSIM support, Wi‑Fi (802.11a/b/g, Wi‑Fi 4 and Wi‑Fi 5) and Bluetooth 5.2. The energy supply is a 9600 mAh Lithium Polymer (LiPo) battery. The camera system comprises multiple sensors including a 64 MP main unit.

Advantages

The combination of a Full HD+ 6.58" display and MediaTek Helio G99 provides balanced performance for everyday use and media consumption. A large 9600 mAh Li‑Po battery ensures extended runtime. Expandable storage up to 2 TB and 256 GB built‑in memory offer ample space for apps and files. Dual SIM support and modern wireless standards (Wi‑Fi 4/5, Bluetooth 5.2) cover common connectivity needs. Multiple camera sensors, including a 64 MP module, allow flexible photo shooting.

Key specifications

  • Display: 16.7 cm (6.58"), 2408 x 1080 pixels
  • Processor: MediaTek Helio G99
  • Memory: 8 GB RAM
  • Storage: 256 GB internal, MicroSD (TransFlash) up to 2 TB
  • Network: 4G, Dual NanoSIM
  • Wireless: 802.11a/b/g, Wi‑Fi 4 (802.11n), Wi‑Fi 5 (802.11ac), Bluetooth 5.2
  • Cameras: Dual camera system with 64 MP sensor
  • Battery: Lithium Polymer (LiPo) 9600 mAh
  • Operating system: Android 13

How to use

Insert up to two NanoSIM cards in the dual SIM tray and, if needed, insert a MicroSD card to expand storage. Charge the device fully before first use. Use the Android 13 setup wizard to configure a Google account, Wi‑Fi and basic preferences. Install apps from the Play Store and manage storage via Settings. Adjust display and battery settings to optimize runtime; connect to Wi‑Fi or Bluetooth 5.2 devices as required. Use the camera app to switch between available sensors and resolutions for photos and video.

Key Highlights
  • Display: 16.7 cm (6.58"), 2408 x 1080 pixels
  • Processor: MediaTek Helio G99
  • Memory: 8 GB RAM
  • Storage: 256 GB internal, MicroSD (TransFlash) up to 2 TB
  • Network: 4G, Dual NanoSIM
  • Wireless: 802.11a/b/g, Wi‑Fi 4 (802.11n), Wi‑Fi 5 (802.11ac), Bluetooth 5.2
  • Cameras: Dual camera system with 64 MP sensor
  • Battery: Lithium Polymer (LiPo) 9600 mAh
  • Operating system: Android 13
Specifications
3G standards
WCDMA
4G standard
LTE-TDD & LTE-FDD
5G standard
Not supported
AC adapter included
Yes
Accelerometer
Yes
AI scene recognition
Yes
Ambient light sensor
Yes
Battery capacity
9600 mAh
Battery endurance in cycles
1000
Battery endurance per cycle
5388 min
Battery technology
Lithium Polymer (LiPo)
BeiDou
Yes
Bluetooth
Yes
Bluetooth version
5.2
Compatible memory cards
MicroSD (TransFlash)
Depth
18.1 mm
Display diagonal
6.58 "
Display resolution
2408 x 1080
Electronic compass
Yes
Energy efficiency class
B
Energy efficiency scale
A to G
Face recognition
Yes
Fast charging
Yes
Fingerprint reader
Yes
Fingerprint resistant
Yes
Flash type
LED
Form factor
Bar
Front camera aperture number
2.2
Front camera field of view (FOV) angle
76.6 °
Front camera resolution (numeric)
16 MP
Front camera type
Single camera
Geomagnetic sensor
Yes
GLONASS
Yes
GPS (satellite)
Yes
Gravity sensor
Yes
Gyroscope
Yes
Headphone connectivity
3.5 mm
Height
176 mm
Infrared sensor
Yes
Internal storage capacity
256 GB
International Protection (IP) code
IP68
Maximum frame rate
30 fps
Maximum memory card size
2000 GB
Maximum refresh rate
120 Hz
Mobile network generation
4G
Native aspect ratio
20:9
Night mode
Yes
Oleophobic coating
Yes
Operating system installed
Android 13
Panel type
IPS
Pedometer
Yes
Pixel density
401 ppi
Platform
Android
Position location
Yes
Processor architecture
ARM Cortex-A76+Cortex-A55
Processor boost frequency
2.2 GHz
Processor cores
8
Processor family
MediaTek
Processor model
Helio G99
Product colour
Black
Proximity sensor
Yes
RAM capacity
8 GB
Rear camera aperture number
1.9
Rear camera field of view (FOV) angle
85 °
Rear camera flash
Yes
Rear camera lens elements
6-element lens
Rear camera resolution
6144 x 8160
Rear camera resolution (numeric)
64 MP
Rear camera type
Dual camera
Repairability class
C
Repeated free fall reliability class
A
Screen protector
Yes
Screen shape
Flat
Second rear camera field of view (FOV) angle
117.3 °
Second rear camera resolution (numeric)
50 MP
Short Message Service (SMS)
Yes
SIM card capability
Dual SIM
SIM card type
NanoSIM
Standby time (3G)
522 h
Subscription type
No subscription
Talk time (3G)
39 h
Third rear camera resolution (numeric)
64 MP
Top Wi-Fi standard
Wi-Fi 5 (802.11ac)
USB connector type
USB Type-C
USB port
Yes
USB Type-C charging port
Yes
USB version
2.0
Video recording modes
480p, 2160p, 1080p, 720p
Warranty card
No
Weight
0.4 kg
Wi-Fi standards
802.11b, 802.11a, 802.11g, Wi-Fi 5 (802.11ac), Wi-Fi 4 (802.11n)
Width
81.6 mm

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Price history over the last 6 months
Smartphone Ulefone Armor 21 6.58 inch 256 GB Black
Current
R5,540
Lowest
R3,966
Highest
R5,646
Change 24H
+R469   +9%
Week
+R480   +9%
Month
-R106   -2%

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