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We would like to respond openly to every negative review about us. Many are posted anonymously, so we cannot reach those customers directly. This open letter is our reply, and we would be grateful if you took a moment to read it.

But here is what a one-star review will never tell you:

  • We import from 70+ official distributors. That is why you pay far less than local retail — and why delivery takes longer. We publish the date before you pay, never after.
  • You can pay only when your goods land in Johannesburg. Pay on Arrival, no full payment up front. Ask yourself what scammer offers that.
  • Nobody has ever lost money with us. You get the product, or you get a refund. There is no third option, and there never has been.
  • We are part of the ITwork group — ten years trading in Europe, nine stores, thousands of positive reviews.
  • Johannesburg and Cape Town stores open this year — real shelves, real stock, walk in and buy the same day.

We are not satisfied with our review scores, and we are not going to fix them by hiding anything. We are fixing them by being faster, clearer and easier to reach than any reason to complain.

Read the full letter — photos and video of real shipments, and a straight answer to every accusation.

Problem with an order right now? Write to [email protected], [email protected] or [email protected] — answered the same business day. The letter also lists our group and store owners' contacts.
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Smart bulb Philips Hue White Candle E14 Bluetooth Zigbee 2-pack

Smart bulb Philips Hue White Candle E14 Bluetooth Zigbee 2-pack
Smart bulb Philips Hue White Candle E14 Bluetooth Zigbee 2-pack
Smart bulb Philips Hue White Candle E14 Bluetooth Zigbee 2-pack
Smart bulb Philips Hue White Candle E14 Bluetooth Zigbee 2-pack
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R916
Classic-style smart candle bulb compatible with standard E14 fittings, providing soft white light and instant dimming. Designed for use in chandeliers, wall sconces and other decorative fixtures where a candle-shaped lamp is preferred.AdvantagesEasy smart lighting allows control of multiple bulbs vi... Read More
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Stock Out Of StockNo Stock Code 2378981 Brand Philips Hue Model 8719514320628 Warranty 2 Years

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Classic-style smart candle bulb compatible with standard E14 fittings, providing soft white light and instant dimming. Designed for use in chandeliers, wall sconces and other decorative fixtures where a candle-shaped lamp is preferred.

Advantages

Easy smart lighting allows control of multiple bulbs via Bluetooth and voice assistants. The bulb delivers adjustable soft white illumination and supports instant dimming for flexible light levels. Connecting a Hue Bridge unlocks the full range of advanced smart lighting features.

Key specifications

  • Base type: E14
  • Light color: Soft white
  • Dimming: Instant dimming supported
  • Connectivity: Bluetooth (direct control); additional features via Hue Bridge
  • Control: Up to 10 lights with Bluetooth app; voice control compatible

How to use

Screw the bulb into any standard E14 fixture and switch power on. Use the Bluetooth app to pair and control up to 10 bulbs directly, adjust brightness, and set soft white light levels. For extended automation, remote access and scenes, connect the bulb to a Hue Bridge following the manufacturer's instructions.

Recommendations

Use this smart candle bulb in decorative fixtures where soft white light and adjustable dimming are required. For full smart lighting capabilities, add a Hue Bridge; to control multiple bulbs easily use the Bluetooth app and compatible voice assistant.
Key Highlights
  • Control up to 10 lights with the Bluetooth app
  • Control lights with your voice*
  • Set the right mood with soft white light
  • Unlock the full suite of smart lighting features with the Bridge
  • Smart bulb LED 5.5 W E14
  • Soft white
  • 2700 K 470 lm 2700 K
  • Bluetooth/Zigbee
  • White
Specifications
12NC Logistic code(s)
929003021102
AC input voltage
220-240 V
Bulb diameter
3.9 cm
Bulb lifetime
25000 h
Bulb power
5.5 W
Bulb shape
Candle
Bulb size
Candle
Bulb technology
LED
Bulb type
LED
Color Rendering Index (CRI)
80
Colour temperature (max)
2700 K
Colour temperature (min)
2700 K
Country of origin
China
Deep dimmable
No
Depth
39 mm
Diameter
3.9 cm
Dimmable
Yes
Dimmable with Hue app & switch
Yes
EAN/UPC/GTIN (packaging)
8719514320628
Effects
Yes
Energy consumption per 1000 hours
6 kWh
Energy efficiency class
F
Energy efficiency class (old)
G
Equivalent bulb power
40 W
Fitting/cap type
E14
Height
106 mm
HomeKit compatibility
Yes
Hue bulb(s) included
Yes
Included bulb energy efficiency class (old)
G
Input voltage
220-240 V
Instant full light
Yes
Interface
Bluetooth/Zigbee
Light colour
Soft white
Light output
Soft white light
Luminous flux
470 lm
Mobile operating systems supported
Android 10.0, iOS 15
Number of accessories (max)
12
Number of hue bulb(s) included
2 bulb(s)
Number of switch cycles
50000
Operating relative humidity (H-H)
5 - 95%
Operating temperature (T-T)
-20 - 45 °C
Package depth
72 mm
Package gross weight
110 g
Package height
174 mm
Package net weight
80 g
Package type
Box
Package weight
110 g
Package width
72 mm
Philips Hue app supported
Yes
Philips Hue Bluetooth app supported
Yes
Power consumption (max)
5.5 W
Power consumption (standby)
0.5 W
Power factor
0.5
Product colour
White
Quantity per pack
2 pc(s)
Rated lifetime
25000 h
Software upgrade note
When connected to Bluetooth App or Hue Bridge
Software upgradeable
Yes
Type
Smart bulb
Warranty period
2 year(s)
Weight
38 g
Wi-Fi
No
Wi-Fi standards
Not supported
Width
39 mm
Works with Amazon Alexa
Yes
Works with Apple HomeKit
Yes
Works with IFTTT
Yes
Works with Microsoft Cortana
Yes
Works with the Google Assistant
Yes

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Price history over the last 6 months
Smart bulb Philips Hue White Candle E14 Bluetooth Zigbee 2-pack
Current
R916
Lowest
R553
Highest
R916
Change 24H
+R47   +5%
Week
+R47   +5%
Month
+R362   +65%

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