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We would like to respond openly to every negative review about us. Many are posted anonymously, so we cannot reach those customers directly. This open letter is our reply, and we would be grateful if you took a moment to read it.

But here is what a one-star review will never tell you:

  • We import from 70+ official distributors. That is why you pay far less than local retail — and why delivery takes longer. We publish the date before you pay, never after.
  • You can pay only when your goods land in Johannesburg. Pay on Arrival, no full payment up front. Ask yourself what scammer offers that.
  • Nobody has ever lost money with us. You get the product, or you get a refund. There is no third option, and there never has been.
  • We are part of the ITwork group — ten years trading in Europe, nine stores, thousands of positive reviews.
  • Johannesburg and Cape Town stores open this year — real shelves, real stock, walk in and buy the same day.

We are not satisfied with our review scores, and we are not going to fix them by hiding anything. We are fixing them by being faster, clearer and easier to reach than any reason to complain.

Read the full letter — photos and video of real shipments, and a straight answer to every accusation.

Problem with an order right now? Write to [email protected], [email protected] or [email protected] — answered the same business day. The letter also lists our group and store owners' contacts.
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Sleeve case Tucano BFTMB13-BK 33 cm (13 inch) Black

Sleeve case Tucano BFTMB13-BK 33 cm (13 inch) Black
Sleeve case Tucano BFTMB13-BK 33 cm (13 inch) Black
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R795
+R2 Reward
The Tucano BFTMB13-BK 33 cm (13") sleeve case is a slim protective cover designed for 13-inch laptops. Constructed from a blend of spandex and neoprene, the sleeve provides light shock absorption and surface protection while adding minimal bulk. The monochromatic black finish and compact carrying ha... Read More
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Stock 1 Code 1163264 Brand TUCANO Model BFTMB13-BK Warranty 2 Years

Shipping & Returns

Estimated delivery Tuesday, September 29
You will be kept updated through our detailed tracking system
Payment options
EFTPayFastBank CardSnapScanZapperGoogle PayApple PayMobicredMoreTymePay on Arrival

The Tucano BFTMB13-BK 33 cm (13") sleeve case is a slim protective cover designed for 13-inch laptops. Constructed from a blend of spandex and neoprene, the sleeve provides light shock absorption and surface protection while adding minimal bulk. The monochromatic black finish and compact carrying handle make it suitable for everyday transport and short commutes.

Advantages

This sleeve case combines lightweight construction with a protective soft-shell fabric that resists scratches and absorbs minor impacts. Its low weight of approximately 231 g keeps the laptop easy to carry on its own or inside a larger bag. The integrated carrying handle improves portability and quick access, while the elastic properties of spandex and the insulating quality of neoprene help maintain a close, secure fit.

Suitable for

  • 13-inch laptops and ultrabooks
  • Short commutes and casual everyday use
  • Storage inside backpacks, messenger bags or briefcases
  • Protecting against scratches, dust and light bumps

Key specifications

  • Outer material: spandex and neoprene blend
  • Compatible screen size: up to 13 inches (33 cm)
  • Weight: ~0.231 kg
  • Form factor: slim sleeve with carrying handle
  • Color: black (monochromatic)

How to use

Slide the laptop gently into the sleeve, ensuring the device is seated fully to achieve full edge coverage and contact with the internal neoprene padding. Use the carrying handle when transporting the device alone for improved grip. For insertion into a larger bag, orient the sleeve so the handle and seams face away from potential pressure points. Close any external zippers or fastenings before placing the sleeve in a backpack or briefcase.

Recommendations

Use the sleeve to protect your laptop from surface damage and light impacts; avoid exposing it to heavy loads, sharp objects, or prolonged moisture. For added protection during travel, combine the sleeve with a rigid-cased bag or place it in a padded compartment. Clean the exterior with a damp cloth and allow it to air dry.

Key Highlights
  • 13-inch laptops and ultrabooks
  • Short commutes and casual everyday use
  • Storage inside backpacks, messenger bags or briefcases
  • Protecting against scratches, dust and light bumps
  • Outer material: spandex and neoprene blend
  • Compatible screen size: up to 13 inches (33 cm)
  • Weight: ~0.231 kg
  • Form factor: slim sleeve with carrying handle
  • Color: black (monochromatic)
Specifications
Carrying handle(s)
Yes
Case type
Sleeve case
Compatibility
MacBook Pro 13“ Retina
Depth
270 mm
Front pocket
Yes
Harmonized System (HS) code
84733080
Height
20 mm
Material
Spandex, Neoprene
Maximum screen size
13 "
Product main colour
Black
Quantity
1
Shoulder strap
No
Surface coloration
Monochromatic
Weight
0.231 kg
Width
320 mm
Price history over the last 6 months
Sleeve case Tucano BFTMB13-BK 33 cm (13 inch) Black
Current
R795
Lowest
R677
Highest
R816
Change 24H
+R100   +14%
Week
+R110   +16%
Month
+R103   +15%

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