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Before you believe a bad review about us

We would like to respond openly to every negative review about us. Many are posted anonymously, so we cannot reach those customers directly. This open letter is our reply, and we would be grateful if you took a moment to read it.

But here is what a one-star review will never tell you:

  • We import from 70+ official distributors. That is why you pay far less than local retail — and why delivery takes longer. We publish the date before you pay, never after.
  • You can pay only when your goods land in Johannesburg. Pay on Arrival, no full payment up front. Ask yourself what scammer offers that.
  • Nobody has ever lost money with us. You get the product, or you get a refund. There is no third option, and there never has been.
  • We are part of the ITwork group — ten years trading in Europe, nine stores, thousands of positive reviews.
  • Johannesburg and Cape Town stores open this year — real shelves, real stock, walk in and buy the same day.

We are not satisfied with our review scores, and we are not going to fix them by hiding anything. We are fixing them by being faster, clearer and easier to reach than any reason to complain.

Read the full letter — photos and video of real shipments, and a straight answer to every accusation.

Problem with an order right now? Write to [email protected], [email protected] or [email protected] — answered the same business day. The letter also lists our group and store owners' contacts.
Know our brand? Leave an honest review, send us a screenshot, and pick a free gift — shipped free of charge within 1–2 business days.
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Siemens EQ.500 TQ513D01 coffee maker Fully-auto Espresso machine 1.9 L

Siemens EQ.500 TQ513D01 coffee maker Fully-auto Espresso machine 1.9 L
Siemens EQ.500 TQ513D01 coffee maker Fully-auto Espresso machine 1.9 L
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R12,627
+R38 Reward
Siemens EQ.500 TQ513D01, Espresso machine, 1.9 L, Coffee beans, Built-in grinder, 1500 W, Black, Silver Siemens EQ.500 TQ513D01. Product type: Espresso machine, Coffee maker type: Fully-auto, Water tank capacity: 1.9 L, Coffee input type: Coffee beans, Reservoir for brewed coffee: Cup, Capacity in ... Read More
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Stock 1 Code 354021 Brand SIEMENS Model TQ513D01 Warranty 2 Years

Shipping & Returns

Estimated delivery Tuesday, September 29
You will be kept updated through our detailed tracking system
Payment options
EFTPayFastBank CardSnapScanZapperGoogle PayApple PayMobicredMoreTymePay on Arrival
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Siemens EQ.500 TQ513D01, Espresso machine, 1.9 L, Coffee beans, Built-in grinder, 1500 W, Black, Silver

Siemens EQ.500 TQ513D01. Product type: Espresso machine, Coffee maker type: Fully-auto, Water tank capacity: 1.9 L, Coffee input type: Coffee beans, Reservoir for brewed coffee: Cup, Capacity in cups: 2 cups, Built-in grinder. Display type: TFT. Power: 1500 W. Product colour: Black, Silver

Key Highlights
  • Countertop Fully-auto Espresso machine 1.9 L
  • Coffee beans
  • 2 cups 15 bar
  • Built-in grinder Adjustable coffee strength Hot water system Built-in display
  • Espresso making Cappuccino making
  • 1500 W
  • Black, Silver
Specifications
AC input frequency
50 Hz
AC input voltage
220 - 240 V
Adjustable coffee spout height
Yes
Adjustable coffee strength
Yes
Adjustable grinder settings
Yes
Adjustable temperature
Yes
Americano making
Yes
Appliance placement
Countertop
Auto power off
Yes
Auto power off after (max)
30 min
Built-in display
Yes
Built-in grinder
Yes
Caffe Crema making
Yes
Capacity in cups
2 cups
Cappuccino making
Yes
Coffee beans capacity
270 g
Coffee input type
Coffee beans
Coffee maker type
Fully-auto
Control type
Buttons, Touch
Cord length
1 m
Depth
448 mm
Dishwasher-proof parts
Yes
Display type
TFT
Easy to clean
Yes
Easy to use
Yes
Espresso Macchiato making
Yes
Espresso making
Yes
Flat White making
Yes
Grinder type
Ceramic grinder
Height
373 mm
Hot milk making
Yes
Hot water system
Yes
Latte making
Yes
Manual
Yes
Maximum operating pressure
15 bar
Milk adding type
Automatic
Milk system cleaning program
Yes
Milk tank
Yes
Milk tank capacity
0.7 L
Multi beverage
Yes
Number of grinder settings
6
Number of grinders
1 pc(s)
Number of programs
10
Package depth
428 mm
Package height
510 mm
Package type
Box
Package weight
10.1 kg
Package width
343 mm
Power
1500 W
Product colour
Black, Silver
Product type
Espresso machine
Products per pallet
24 pc(s)
Programmable
Yes
Quantity per pack
1 pc(s)
Removable drip tray
Yes
Removable water tank
Yes
Reservoir for brewed coffee
Cup
Rinsing function
Yes
Self-cleaning
Yes
Tea making
Yes
Timer
Yes
Water filter
Yes
Water tank capacity
1.9 L
Weight
9 kg
Width
318 mm

Leaflet

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Price history over the last 6 months
Siemens EQ.500 TQ513D01 coffee maker Fully-auto Espresso machine 1.9 L
Current
R12,627
Lowest
R9,715
Highest
R14,051
Change 24H
+R2,755   +28%
Week
+R2,830   +29%
Month
+R2,830   +29%

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