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We would like to respond openly to every negative review about us. Many are posted anonymously, so we cannot reach those customers directly. This open letter is our reply, and we would be grateful if you took a moment to read it.

But here is what a one-star review will never tell you:

  • We import from 70+ official distributors. That is why you pay far less than local retail — and why delivery takes longer. We publish the date before you pay, never after.
  • You can pay only when your goods land in Johannesburg. Pay on Arrival, no full payment up front. Ask yourself what scammer offers that.
  • Nobody has ever lost money with us. You get the product, or you get a refund. There is no third option, and there never has been.
  • We are part of the ITwork group — ten years trading in Europe, nine stores, thousands of positive reviews.
  • Johannesburg and Cape Town stores open this year — real shelves, real stock, walk in and buy the same day.

We are not satisfied with our review scores, and we are not going to fix them by hiding anything. We are fixing them by being faster, clearer and easier to reach than any reason to complain.

Read the full letter — photos and video of real shipments, and a straight answer to every accusation.

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SHIVERPEAKS BASIC-S Fibre Optic Audio Cable, Toslink to Toslink, 10.0 m, 4.0 mm, Black BS69004-10

SHIVERPEAKS BASIC-S Fibre Optic Audio Cable, Toslink to Toslink, 10.0 m, 4.0 mm, Black BS69004-10
SHIVERPEAKS BASIC-S Fibre Optic Audio Cable, Toslink to Toslink, 10.0 m, 4.0 mm, Black BS69004-10
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R360
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Digital audio connections often suffer from electromagnetic interference, causing hums, buzzes, and signal degradation that ruin the listening experience. This SHIVERPEAKS BASIC-S fibre optic audio cable eliminates those issues by transmitting light instead of electrical signals, ensuring a pristine... Read More
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Stock 28 Code 3491098 Brand SHIVERPEAKS Model BS69004-10 Warranty 2 Years

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Estimated delivery Tuesday, October 6
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Digital audio connections often suffer from electromagnetic interference, causing hums, buzzes, and signal degradation that ruin the listening experience. This SHIVERPEAKS BASIC-S fibre optic audio cable eliminates those issues by transmitting light instead of electrical signals, ensuring a pristine digital audio stream from source to playback device.

Who is it for

Home theatre enthusiasts, gamers, and audio professionals who demand reliable, interference-free digital audio over longer distances. Ideal for connecting TVs, soundbars, AV receivers, game consoles, and other devices equipped with TOSLINK ports.

Main features

  • High-quality PMMA optical fibre core for lossless digital audio transmission.
  • Durable PVC jacket with 4.0 mm outer diameter for flexibility and protection.
  • Supports PCM, Dolby Digital, and DTS surround sound formats.
  • Standard TOSLINK male connectors on both ends for universal compatibility.
  • 10-metre length provides ample reach for large rooms and complex setups.

Specifications

  • Cable type: Fibre optic audio cable (TOSLINK)
  • Connectors: TOSLINK male to TOSLINK male
  • Length: 10.0 m
  • Cable diameter: 4.0 mm
  • Conductor material: PMMA optical fibre
  • Jacket material: PVC
  • Colour: Black
  • Supported audio formats: PCM, Dolby Digital, DTS

Tips

To maintain optimal signal quality, avoid sharp bends or kinks in the cable. When connecting, ensure the TOSLINK connectors are fully inserted and the protective caps are removed. For best results, keep the cable away from high-traffic areas to prevent physical damage.

Specifications
Brand
SHIVERPEAKS
Cable length
10 m
Cable type
TOSLINK
Category
Audio Cable
Connector 1
TOSLINK Male
Connector 2
TOSLINK Male
EAN
4017538091864
Material
PVC
Model
BS69004-10
MPN
BS69004-10
Other features
Supports PCM, Dolby Digital, DTS; Conductor: PMMA optical fibre; Jacket: PVC; Diameter: 4.0 mm
Producer product family
BASIC-S
Producer product name
BASIC-S Lichtwellenleiterkabel 4,0mm, Toslink-Stecker auf Toslink-Stecker, 10,0m
Product colour
Black
Product type
Fibre Optic Audio Cable
Weight
1 kg
Price history over the last 6 months
SHIVERPEAKS BASIC-S Fibre Optic Audio Cable, Toslink to Toslink, 10.0 m, 4.0 mm, Black BS69004-10
Current
R360
Lowest
R350
Highest
R360
Change 24H
+R10   +3%
Week
—   
Month
—   

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