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We would like to respond openly to every negative review about us. Many are posted anonymously, so we cannot reach those customers directly. This open letter is our reply, and we would be grateful if you took a moment to read it.

But here is what a one-star review will never tell you:

  • We import from 70+ official distributors. That is why you pay far less than local retail — and why delivery takes longer. We publish the date before you pay, never after.
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  • We are part of the ITwork group — ten years trading in Europe, nine stores, thousands of positive reviews.
  • Johannesburg and Cape Town stores open this year — real shelves, real stock, walk in and buy the same day.

We are not satisfied with our review scores, and we are not going to fix them by hiding anything. We are fixing them by being faster, clearer and easier to reach than any reason to complain.

Read the full letter — photos and video of real shipments, and a straight answer to every accusation.

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schleich HORSE CLUB Washing Area with Emily & Luna, Animal, Horse Stable, Horses, 5 yr(s), Multicolour, Plastic

schleich HORSE CLUB Washing Area with Emily & Luna, Animal, Horse Stable, Horses, 5 yr(s), Multicolour, Plastic
schleich HORSE CLUB Washing Area with Emily & Luna, Animal, Horse Stable, Horses, 5 yr(s), Multicolour, Plastic
schleich HORSE CLUB Washing Area with Emily & Luna, Animal, Horse Stable, Horses, 5 yr(s), Multicolour, Plastic
schleich HORSE CLUB Washing Area with Emily & Luna, Animal, Horse Stable, Horses, 5 yr(s), Multicolour, Plastic
schleich HORSE CLUB Washing Area with Emily & Luna, Animal, Horse Stable, Horses, 5 yr(s), Multicolour, Plastic
schleich HORSE CLUB Washing Area with Emily & Luna, Animal, Horse Stable, Horses, 5 yr(s), Multicolour, Plastic
schleich HORSE CLUB Washing Area with Emily & Luna, Animal, Horse Stable, Horses, 5 yr(s), Multicolour, Plastic
schleich HORSE CLUB Washing Area with Emily & Luna, Animal, Horse Stable, Horses, 5 yr(s), Multicolour, Plastic
schleich HORSE CLUB Washing Area with Emily & Luna, Animal, Horse Stable, Horses, 5 yr(s), Multicolour, Plastic
schleich HORSE CLUB Washing Area with Emily & Luna, Animal, Horse Stable, Horses, 5 yr(s), Multicolour, Plastic
schleich HORSE CLUB Washing Area with Emily & Luna, Animal, Horse Stable, Horses, 5 yr(s), Multicolour, Plastic
schleich HORSE CLUB Washing Area with Emily & Luna, Animal, Horse Stable, Horses, 5 yr(s), Multicolour, Plastic
schleich HORSE CLUB Washing Area with Emily & Luna, Animal, Horse Stable, Horses, 5 yr(s), Multicolour, Plastic
schleich HORSE CLUB Washing Area with Emily & Luna, Animal, Horse Stable, Horses, 5 yr(s), Multicolour, Plastic
schleich HORSE CLUB Washing Area with Emily & Luna, Animal, Horse Stable, Horses, 5 yr(s), Multicolour, Plastic
schleich HORSE CLUB Washing Area with Emily & Luna, Animal, Horse Stable, Horses, 5 yr(s), Multicolour, Plastic
schleich HORSE CLUB Washing Area with Emily & Luna, Animal, Horse Stable, Horses, 5 yr(s), Multicolour, Plastic
schleich HORSE CLUB Washing Area with Emily & Luna, Animal, Horse Stable, Horses, 5 yr(s), Multicolour, Plastic
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R941
+R2 Reward
At the Washing Area with HORSE CLUB Emily & Luna from schleich® HORSE CLUB, Emily washes her Holsteiner mare, Luna, after training, and is happy to have the practical saddle stand.Emily checks her horse grooming kit: Bucket? Check. Curry comb? Check. Grooming brush? Check! Everything’s ready to trea... Read More
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Stock 10 Code 2400444 Brand Schleich Model 42438 Warranty 2 Years

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Estimated delivery Wednesday, October 7
You will be kept updated through our detailed tracking system
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At the Washing Area with HORSE CLUB Emily & Luna from schleich® HORSE CLUB, Emily washes her Holsteiner mare, Luna, after training, and is happy to have the practical saddle stand.

Emily checks her horse grooming kit: Bucket? Check. Curry comb? Check. Grooming brush? Check! Everything’s ready to treat Luna to a refreshing bath after a long day of riding. This horse and rider playset from schleich® HORSE CLUB makes a great gift for horse lovers ages 5 years and older. The 13-piece set includes a horse washing station, a Holsteiner mare toy, a movable Emily figurine, and loads of horse care accessories. Each piece features the detail and craftsmanship that make schleich® toys and playsets famous worldwide. schleich® HORSE CLUB playsets and figurines introduce the limitless possibilities of storytelling and imaginative play. Featuring dozens of toy horses, riders and accessories, schleich® HORSE CLUB lets your adventure stories run wild. Horse figurines canter in rich detail, while authentic playsets provide an always expanding setting for the adventures of Hannah, Sofia, Lisa and Sarah! Our horse and rider figurines love to be whisked away into stories featuring other schleich® play worlds, from the grasses of the savannah to the majestic pines of the forest! schleich® toys and playsets are built to last for generations. All our toys meet the highest national and international safety standards.

schleich HORSE CLUB Washing Area with Emily & Luna. Type: Animal, Theme: Horse Stable, Horses, Recommended age (min): 5 yr(s), Recommended age (max): 12 yr(s), Product colour: Multicolour, Material: Plastic

Key Highlights
  • schleich® figurines are modelled in the finest detail to help children learn while they play.
  • Figurine, saddle and bridle are removable!
  • This item is part of the HORSE CLUB theme world and is suitable for children aged 5-12.
  • Animal Recommended age (min): 5 yr(s) Multicolour
  • Horse Stable, Horses
  • Child
  • Material: Plastic
  • Fine motor skills training, Flora & fauna learning, Imagination development
Specifications
Animal type(s)
Horse
Assembly required
Yes
Batteries included
No
Batteries required
No
Commercial unit type
Consumer unit single
Contains food or beverage
No
Country of importation (ISO 3166-1)
Germany
Country of origin
Czech Republic
Customs product code (TARIC)
95030070
Depth
160 mm
Dispatch unit
No
End availability
31/12/2025
EU TSD language
English
EU TSD warning
No warning applicable
Height
160 mm
Height (cm) outer carton
19.5 cm
Invoice unit
No
Layers per pallet
4 pc(s)
Learning & training skills
Fine motor skills training, Flora & fauna learning, Imagination development
Leclerc Codelec
731034590
Length (cm) outer carton
25 cm
Manual languages
French, English
Manual languages (ISO 639 format)
French, English
Manufacturer
Schleich
Master (outer) case dispatch unit
No
Master (outer) case gross weight
1.36 kg
Master (outer) case GTIN (EAN/UPC)
14059433083930
Master (outer) case height
199 mm
Master (outer) case invoice unit
No
Master (outer) case length
256 mm
Master (outer) case minimum order quantity
3 pc(s)
Master (outer) case net weight
1.36 kg
Master (outer) case orderable unit
No
Master (outer) case volume
9883136 cm³
Master (outer) case width
194 mm
Master (outer) cases per pallet
28 pc(s)
Master (outer) cases per pallet layer
28 pc(s)
Material
Plastic
Minimum order quantity
3 pc(s)
Net weight of outer carton
1.3177 kg
Number of packages
1
Number of pieces
19 pc(s)
Number of toy figures
2 pc(s)
Orderable unit
Yes
Package depth
60 mm
Package height
187 mm
Package type
Box
Package weight
416.8 g
Package width
245 mm
Packaging content
1x girl, 1x Holsteiner mare, 1x saddle, 1x bridle with reins, 1x halter, 1x horse washing area, 1x green apple, 1x saddle stand, 1x cleaning box, 1x curry comb, magenta, 1x grooming brush, 1x bucket, 1x helmet
Packaging languages
English, French
Packaging languages (ISO 639 format)
French, English
Pallet dispatch unit
No
Pallet gross height
180 cm
Pallet gross length
80 cm
Pallet gross volume
1728000000 dm³
Pallet gross weight
152.7 kg
Pallet gross width
120 cm
Pallet GTIN (EAN/UPC)
64059433084239
Pallet invoice unit
No
Pallet orderable unit
No
Pallet type
800 x 1200 mm
Product colour
Multicolour
Products per master (outer) case
3 pc(s)
Products per pallet
336 pc(s)
Products per pallet layer
84 pc(s)
Quantity outer carton
3 pc(s)
Recommended age (max)
1188 month(s)
Recommended age (min)
5 yr(s)
Recommended age group
Child
Release date (DD/MM/YYYY)
01/07/2022
Remotely operated
No
Safety directive age warning (2009/48/CE)
Not suitable for children under 3 years. For use under adult supervision
Safety warning
Warning! Swallowable small parts. Choking hazard.
Sound effects
No
Sounding
No
Start availability
01/07/2022
Suggested gender
Boy/Girl
Suitable only for adults
No
Target audience
4
Theme
Horse Stable, Horses
Toy figure type
Farm animals, People
Toy figure(s) included
Yes
Type
Animal
Weight
401.7 g
Width
200 mm
Width (cm) outer carton
25 cm

Leaflet

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Price history over the last 6 months
schleich HORSE CLUB Washing Area with Emily & Luna, Animal, Horse Stable, Horses, 5 yr(s), Multicolour, Plastic
Current
R941
Lowest
R794
Highest
R968
Change 24H
+R105   +13%
Week
+R113   +14%
Month
+R107   +13%

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