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We would like to respond openly to every negative review about us. Many are posted anonymously, so we cannot reach those customers directly. This open letter is our reply, and we would be grateful if you took a moment to read it.

But here is what a one-star review will never tell you:

  • We import from 70+ official distributors. That is why you pay far less than local retail — and why delivery takes longer. We publish the date before you pay, never after.
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  • Nobody has ever lost money with us. You get the product, or you get a refund. There is no third option, and there never has been.
  • We are part of the ITwork group — ten years trading in Europe, nine stores, thousands of positive reviews.
  • Johannesburg and Cape Town stores open this year — real shelves, real stock, walk in and buy the same day.

We are not satisfied with our review scores, and we are not going to fix them by hiding anything. We are fixing them by being faster, clearer and easier to reach than any reason to complain.

Read the full letter — photos and video of real shipments, and a straight answer to every accusation.

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schleich HORSE CLUB Sofia’s Beauties Horse Beauty Salon, Salon & spa, Brushable hair, Horses, 3 yr(s), Multicolour, Plastic

schleich HORSE CLUB Sofia’s Beauties Horse Beauty Salon, Salon & spa, Brushable hair, Horses, 3 yr(s), Multicolour, Plastic
schleich HORSE CLUB Sofia’s Beauties Horse Beauty Salon, Salon & spa, Brushable hair, Horses, 3 yr(s), Multicolour, Plastic
schleich HORSE CLUB Sofia’s Beauties Horse Beauty Salon, Salon & spa, Brushable hair, Horses, 3 yr(s), Multicolour, Plastic
schleich HORSE CLUB Sofia’s Beauties Horse Beauty Salon, Salon & spa, Brushable hair, Horses, 3 yr(s), Multicolour, Plastic
schleich HORSE CLUB Sofia’s Beauties Horse Beauty Salon, Salon & spa, Brushable hair, Horses, 3 yr(s), Multicolour, Plastic
schleich HORSE CLUB Sofia’s Beauties Horse Beauty Salon, Salon & spa, Brushable hair, Horses, 3 yr(s), Multicolour, Plastic
schleich HORSE CLUB Sofia’s Beauties Horse Beauty Salon, Salon & spa, Brushable hair, Horses, 3 yr(s), Multicolour, Plastic
schleich HORSE CLUB Sofia’s Beauties Horse Beauty Salon, Salon & spa, Brushable hair, Horses, 3 yr(s), Multicolour, Plastic
schleich HORSE CLUB Sofia’s Beauties Horse Beauty Salon, Salon & spa, Brushable hair, Horses, 3 yr(s), Multicolour, Plastic
schleich HORSE CLUB Sofia’s Beauties Horse Beauty Salon, Salon & spa, Brushable hair, Horses, 3 yr(s), Multicolour, Plastic
schleich HORSE CLUB Sofia’s Beauties Horse Beauty Salon, Salon & spa, Brushable hair, Horses, 3 yr(s), Multicolour, Plastic
schleich HORSE CLUB Sofia’s Beauties Horse Beauty Salon, Salon & spa, Brushable hair, Horses, 3 yr(s), Multicolour, Plastic
schleich HORSE CLUB Sofia’s Beauties Horse Beauty Salon, Salon & spa, Brushable hair, Horses, 3 yr(s), Multicolour, Plastic
schleich HORSE CLUB Sofia’s Beauties Horse Beauty Salon, Salon & spa, Brushable hair, Horses, 3 yr(s), Multicolour, Plastic
schleich HORSE CLUB Sofia’s Beauties Horse Beauty Salon, Salon & spa, Brushable hair, Horses, 3 yr(s), Multicolour, Plastic
schleich HORSE CLUB Sofia’s Beauties Horse Beauty Salon, Salon & spa, Brushable hair, Horses, 3 yr(s), Multicolour, Plastic
schleich HORSE CLUB Sofia’s Beauties Horse Beauty Salon, Salon & spa, Brushable hair, Horses, 3 yr(s), Multicolour, Plastic
schleich HORSE CLUB Sofia’s Beauties Horse Beauty Salon, Salon & spa, Brushable hair, Horses, 3 yr(s), Multicolour, Plastic
schleich HORSE CLUB Sofia’s Beauties Horse Beauty Salon, Salon & spa, Brushable hair, Horses, 3 yr(s), Multicolour, Plastic
schleich HORSE CLUB Sofia’s Beauties Horse Beauty Salon, Salon & spa, Brushable hair, Horses, 3 yr(s), Multicolour, Plastic
schleich HORSE CLUB Sofia’s Beauties Horse Beauty Salon, Salon & spa, Brushable hair, Horses, 3 yr(s), Multicolour, Plastic
schleich HORSE CLUB Sofia’s Beauties Horse Beauty Salon, Salon & spa, Brushable hair, Horses, 3 yr(s), Multicolour, Plastic
schleich HORSE CLUB Sofia’s Beauties Horse Beauty Salon, Salon & spa, Brushable hair, Horses, 3 yr(s), Multicolour, Plastic
schleich HORSE CLUB Sofia’s Beauties Horse Beauty Salon, Salon & spa, Brushable hair, Horses, 3 yr(s), Multicolour, Plastic
schleich HORSE CLUB Sofia’s Beauties Horse Beauty Salon, Salon & spa, Brushable hair, Horses, 3 yr(s), Multicolour, Plastic
schleich HORSE CLUB Sofia’s Beauties Horse Beauty Salon, Salon & spa, Brushable hair, Horses, 3 yr(s), Multicolour, Plastic
schleich HORSE CLUB Sofia’s Beauties Horse Beauty Salon, Salon & spa, Brushable hair, Horses, 3 yr(s), Multicolour, Plastic
schleich HORSE CLUB Sofia’s Beauties Horse Beauty Salon, Salon & spa, Brushable hair, Horses, 3 yr(s), Multicolour, Plastic
schleich HORSE CLUB Sofia’s Beauties Horse Beauty Salon, Salon & spa, Brushable hair, Horses, 3 yr(s), Multicolour, Plastic
schleich HORSE CLUB Sofia’s Beauties Horse Beauty Salon, Salon & spa, Brushable hair, Horses, 3 yr(s), Multicolour, Plastic
schleich HORSE CLUB Sofia’s Beauties Horse Beauty Salon, Salon & spa, Brushable hair, Horses, 3 yr(s), Multicolour, Plastic
schleich HORSE CLUB Sofia’s Beauties Horse Beauty Salon, Salon & spa, Brushable hair, Horses, 3 yr(s), Multicolour, Plastic
schleich HORSE CLUB Sofia’s Beauties Horse Beauty Salon, Salon & spa, Brushable hair, Horses, 3 yr(s), Multicolour, Plastic
schleich HORSE CLUB Sofia’s Beauties Horse Beauty Salon, Salon & spa, Brushable hair, Horses, 3 yr(s), Multicolour, Plastic
schleich HORSE CLUB Sofia’s Beauties Horse Beauty Salon, Salon & spa, Brushable hair, Horses, 3 yr(s), Multicolour, Plastic
schleich HORSE CLUB Sofia’s Beauties Horse Beauty Salon, Salon & spa, Brushable hair, Horses, 3 yr(s), Multicolour, Plastic
schleich HORSE CLUB Sofia’s Beauties Horse Beauty Salon, Salon & spa, Brushable hair, Horses, 3 yr(s), Multicolour, Plastic
schleich HORSE CLUB Sofia’s Beauties Horse Beauty Salon, Salon & spa, Brushable hair, Horses, 3 yr(s), Multicolour, Plastic
schleich HORSE CLUB Sofia’s Beauties Horse Beauty Salon, Salon & spa, Brushable hair, Horses, 3 yr(s), Multicolour, Plastic
schleich HORSE CLUB Sofia’s Beauties Horse Beauty Salon, Salon & spa, Brushable hair, Horses, 3 yr(s), Multicolour, Plastic
schleich HORSE CLUB Sofia’s Beauties Horse Beauty Salon, Salon & spa, Brushable hair, Horses, 3 yr(s), Multicolour, Plastic
schleich HORSE CLUB Sofia’s Beauties Horse Beauty Salon, Salon & spa, Brushable hair, Horses, 3 yr(s), Multicolour, Plastic
schleich HORSE CLUB Sofia’s Beauties Horse Beauty Salon, Salon & spa, Brushable hair, Horses, 3 yr(s), Multicolour, Plastic
schleich HORSE CLUB Sofia’s Beauties Horse Beauty Salon, Salon & spa, Brushable hair, Horses, 3 yr(s), Multicolour, Plastic
schleich HORSE CLUB Sofia’s Beauties Horse Beauty Salon, Salon & spa, Brushable hair, Horses, 3 yr(s), Multicolour, Plastic
schleich HORSE CLUB Sofia’s Beauties Horse Beauty Salon, Salon & spa, Brushable hair, Horses, 3 yr(s), Multicolour, Plastic
schleich HORSE CLUB Sofia’s Beauties Horse Beauty Salon, Salon & spa, Brushable hair, Horses, 3 yr(s), Multicolour, Plastic
schleich HORSE CLUB Sofia’s Beauties Horse Beauty Salon, Salon & spa, Brushable hair, Horses, 3 yr(s), Multicolour, Plastic
schleich HORSE CLUB Sofia’s Beauties Horse Beauty Salon, Salon & spa, Brushable hair, Horses, 3 yr(s), Multicolour, Plastic
schleich HORSE CLUB Sofia’s Beauties Horse Beauty Salon, Salon & spa, Brushable hair, Horses, 3 yr(s), Multicolour, Plastic
schleich HORSE CLUB Sofia’s Beauties Horse Beauty Salon, Salon & spa, Brushable hair, Horses, 3 yr(s), Multicolour, Plastic
schleich HORSE CLUB Sofia’s Beauties Horse Beauty Salon, Salon & spa, Brushable hair, Horses, 3 yr(s), Multicolour, Plastic
schleich HORSE CLUB Sofia’s Beauties Horse Beauty Salon, Salon & spa, Brushable hair, Horses, 3 yr(s), Multicolour, Plastic
schleich HORSE CLUB Sofia’s Beauties Horse Beauty Salon, Salon & spa, Brushable hair, Horses, 3 yr(s), Multicolour, Plastic
schleich HORSE CLUB Sofia’s Beauties Horse Beauty Salon, Salon & spa, Brushable hair, Horses, 3 yr(s), Multicolour, Plastic
schleich HORSE CLUB Sofia’s Beauties Horse Beauty Salon, Salon & spa, Brushable hair, Horses, 3 yr(s), Multicolour, Plastic
schleich HORSE CLUB Sofia’s Beauties Horse Beauty Salon, Salon & spa, Brushable hair, Horses, 3 yr(s), Multicolour, Plastic
schleich HORSE CLUB Sofia’s Beauties Horse Beauty Salon, Salon & spa, Brushable hair, Horses, 3 yr(s), Multicolour, Plastic
schleich HORSE CLUB Sofia’s Beauties Horse Beauty Salon, Salon & spa, Brushable hair, Horses, 3 yr(s), Multicolour, Plastic
schleich HORSE CLUB Sofia’s Beauties Horse Beauty Salon, Salon & spa, Brushable hair, Horses, 3 yr(s), Multicolour, Plastic
0 reviews • Write a review
R1,834
Ever since Mr. Mitchell and Mrs. Lopez-Mitchell opened the Horse Beauty Salon in Springdale City, the city's equestrians have gone gaga over trendy hairstyles for their horses. The six-piece playset is part of the new Sofia's Beauties line from Schleich Horse Club. It includes a salon with turntable... Read More
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Stock Out Of StockNo Stock Code 767192 Brand Schleich Model 42588 Warranty 2 Years

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Ever since Mr. Mitchell and Mrs. Lopez-Mitchell opened the Horse Beauty Salon in Springdale City, the city's equestrians have gone gaga over trendy hairstyles for their horses. The six-piece playset is part of the new Sofia's Beauties line from Schleich Horse Club. It includes a salon with turntable, two toy horses with brushable manes and tails, two posable characters, and even a Maltipu puppy figure. Horse-y fun just got glamorous!

All the pretty mares are visiting the Horse Beauty Salon to get primped for this weekend's big party. For the riders, hanging out at the salon is like a Friday night down at the plaza...everyone is here. Let's sip lemonade in the loft while our horses get brushed and clipped! Awwwww...here comes the little Maltipu puppy...he's so cute! Hey wait...you don't think he's waiting for a trim, too, do you?

schleich HORSE CLUB Sofia’s Beauties Horse Beauty Salon. Type: Salon & spa, Theme: Brushable hair, Horses, Recommended age (min): 3 yr(s), Recommended age (max): 8 yr(s), Product colour: Multicolour, Material: Plastic

Key Highlights
  • Our Horse Beauty Salon playset includes horse toys with groomable manes and tails and plenty of horse care accessories for hours of hands-on, screen-free fun.
  • Has a stand-alone loft waiting area for the riders... perfect for socializing while the horses get a makeover!
  • The clever design of the salon turntable includes underneath storage for hair beads, hair clips, and other horse beauty accessories.
  • What are the horses getting fancied up for? Is there a horse show coming up? A parade? A cute new colt in the stable? The story is 100% yours!
  • The Horse Beauty Salon playset is a great gift for girls and boys ages 4 and up who love horses! Add to the beauty-themed play experience by adding the Horse Pop-Up Boutique playset.
  • Salon & spa Recommended age (min): 3 yr(s) Multicolour
  • Brushable hair, Horses
  • Child
  • Material: Plastic
Specifications
Animal type(s)
Horse
Assembly required
Yes
Batteries included
No
Batteries required
No
Contains food or beverage
No
Country of origin
Vietnam
Customs product code (TARIC)
95030070
Depth
260 mm
Dispatch unit
Yes
End availability
31/12/2025
EU TSD language
English
EU TSD warning
Not for children under 36 months, Small parts. Choking hazard
Height
273 mm
Height (cm) outer carton
22.5 cm
Invoice unit
Yes
Layers per pallet
4 pc(s)
Leclerc Codelec
731034590
Length (cm) outer carton
50 cm
Manual languages
French, English
Manual languages (ISO 639 format)
French, English
Master (outer) case dispatch unit
No
Master (outer) case gross weight
5.04 kg
Master (outer) case GTIN (EAN/UPC)
14059433070633
Master (outer) case height
225 mm
Master (outer) case invoice unit
No
Master (outer) case length
500 mm
Master (outer) case minimum order quantity
2 pc(s)
Master (outer) case net weight
5.04 kg
Master (outer) case orderable unit
No
Master (outer) case volume
40500000 cm³
Master (outer) case width
360 mm
Master (outer) cases per pallet
32 pc(s)
Master (outer) cases per pallet layer
8 pc(s)
Material
Plastic
Minimum order quantity
2 pc(s)
Net weight of outer carton
5.044 kg
Number of pieces
99 pc(s)
Orderable unit
Yes
Package depth
104.1 mm
Package height
345.4 mm
Package type
Box
Package weight
2.24 kg
Package width
485.1 mm
Packaging content
1x Blossom Horse with brushable mane and tail, 1x Trakhener Mare with brushable mane and tail, 1x Maltipu puppy, 1x fully flexible figure Sofia, 1x fully flexible figure Mrs. Lopez-Mitchell, 1x salon with turntable
Packaging languages
English, French
Pallet gross height
180 cm
Pallet gross length
80 cm
Pallet gross volume
1728000000 dm³
Pallet gross weight
171.4 kg
Pallet gross width
120 cm
Pallet GTIN (EAN/UPC)
64059433070935
Pallet invoice unit
No
Pallet orderable unit
No
Product colour
Multicolour
Products per master (outer) case
2 pc(s)
Products per pallet
64 pc(s)
Products per pallet layer
16 pc(s)
Quantity outer carton
2 pc(s)
Recommended age (max)
1188 month(s)
Recommended age (min)
48 month(s)
Recommended age group
Child
Release date (DD/MM/YYYY)
01/09/2022
Remotely operated
No
Safety directive age warning (2009/48/CE)
Not suitable for children under 3 years. For use under adult supervision
Safety warning
Warning! Swallowable small parts. Choking hazard.
Sound effects
No
Sounding
No
Start availability
01/09/2022
Suggested gender
Boy/Girl
Suitable only for adults
No
Theme
Brushable hair, Horses
Toy figure type
Farm animals, People
Toy figure(s) included
Yes
Type
Salon & spa
Weight
2.19 kg
Width
572 mm
Width (cm) outer carton
50 cm

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