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We would like to respond openly to every negative review about us. Many are posted anonymously, so we cannot reach those customers directly. This open letter is our reply, and we would be grateful if you took a moment to read it.

But here is what a one-star review will never tell you:

  • We import from 70+ official distributors. That is why you pay far less than local retail — and why delivery takes longer. We publish the date before you pay, never after.
  • You can pay only when your goods land in Johannesburg. Pay on Arrival, no full payment up front. Ask yourself what scammer offers that.
  • Nobody has ever lost money with us. You get the product, or you get a refund. There is no third option, and there never has been.
  • We are part of the ITwork group — ten years trading in Europe, nine stores, thousands of positive reviews.
  • Johannesburg and Cape Town stores open this year — real shelves, real stock, walk in and buy the same day.

We are not satisfied with our review scores, and we are not going to fix them by hiding anything. We are fixing them by being faster, clearer and easier to reach than any reason to complain.

Read the full letter — photos and video of real shipments, and a straight answer to every accusation.

Problem with an order right now? Write to [email protected], [email protected] or [email protected] — answered the same business day. The letter also lists our group and store owners' contacts.
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schleich BAYALA Fairy Feya with Pegasus unicorn, Sun Elves, Unicorns & Fairies, 5 yr(s), Multicolour, Plastic

schleich BAYALA Fairy Feya with Pegasus unicorn, Sun Elves, Unicorns & Fairies, 5 yr(s), Multicolour, Plastic
schleich BAYALA Fairy Feya with Pegasus unicorn, Sun Elves, Unicorns & Fairies, 5 yr(s), Multicolour, Plastic
schleich BAYALA Fairy Feya with Pegasus unicorn, Sun Elves, Unicorns & Fairies, 5 yr(s), Multicolour, Plastic
schleich BAYALA Fairy Feya with Pegasus unicorn, Sun Elves, Unicorns & Fairies, 5 yr(s), Multicolour, Plastic
schleich BAYALA Fairy Feya with Pegasus unicorn, Sun Elves, Unicorns & Fairies, 5 yr(s), Multicolour, Plastic
schleich BAYALA Fairy Feya with Pegasus unicorn, Sun Elves, Unicorns & Fairies, 5 yr(s), Multicolour, Plastic
R689
All the elves admire Feya and her Pegasus unicorn for their beauty and gracefulness. The elf spends a lot of time caring for and decorating her new, flying friend. Do you want to help out Feya and fly along with them?When Feya flies over the meadows of BAYALA on the back of her Pegasus unicorn and r... Read More
Out Of Stock
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Stock Out Of StockNo Stock Code 2400428 Brand Schleich Model 70568 Warranty 2 Years

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All the elves admire Feya and her Pegasus unicorn for their beauty and gracefulness. The elf spends a lot of time caring for and decorating her new, flying friend. Do you want to help out Feya and fly along with them?

When Feya flies over the meadows of BAYALA on the back of her Pegasus unicorn and rides through the elf town of Soleyas, everyone turns to them full of wonder. Their gracefulness and beauty is probably unmatched throughout the whole elven realm. Feya loves her flying unicorn more than anything. She cares and provides for it for hours on end, and spends nearly just as much time decorating it as she does herself. Sometimes when they want to visit Princess Eyela, Feya is somewhat scatterbrained. She forgets her mirror or brush, which she normally never leaves the house without. And then they have to turn around halfway there and fly back, and all the elves get to behold them several times on the same day. They are just gorgeous. Don't you think so too?

schleich BAYALA Fairy Feya with Pegasus unicorn. Theme: Sun Elves, Unicorns & Fairies, Recommended age (min): 5 yr(s), Recommended age (max): 12 yr(s), Product colour: Multicolour, Material: Plastic

Key Highlights
  • schleich® figurines are modelled in the finest detail to help children learn while they play.
  • Recommended age (min): 5 yr(s) Multicolour
  • Sun Elves, Unicorns & Fairies
  • Material: Plastic
Specifications
(cdm) Audiences
Child
(cdm) Order quantity multiple
3
(cdm) Pre-order date
43282.166666667
(cdm) Reconducted new drop
Reconducted
(cdm) Safety directive language (2009/48/CE)
English
Assembly required
No
Batteries required
No
Commercial unit type
Consumer unit single
Contains food or beverage
No
Country of importation (ISO 3166-1)
Germany
Country of origin
China
Customs product code (TARIC)
95030070
Depth
160 mm
Dispatch unit
No
End availability
31-12-2021
EU TSD warning
No warning applicable
Height
180 mm
Invoice unit
No
Layers per pallet
4 pc(s)
Manual languages (ISO 639 format)
French, English
Manufacturer
Schleich
Master (outer) case dispatch unit
No
Master (outer) case gross weight
963.8 g
Master (outer) case GTIN (EAN/UPC)
14059433082582
Master (outer) case height
195 mm
Master (outer) case invoice unit
No
Master (outer) case length
470 mm
Master (outer) case minimum order quantity
3 pc(s)
Master (outer) case net weight
963.8 g
Master (outer) case orderable unit
No
Master (outer) case volume
16038750 cm³
Master (outer) case width
175 mm
Master (outer) cases per pallet
16 pc(s)
Master (outer) cases per pallet layer
16 pc(s)
Material
Plastic
Minimum order quantity
3 pc(s)
Number of packages
1
Number of pieces
3 pc(s)
Orderable unit
No
Package depth
160 mm
Package height
180 mm
Package type
Bag
Package weight
255 g
Package width
150 mm
Packaging content
1 x elf Feya, 1 x Pegasus unicorn, 1 x mirror
Packaging languages (ISO 639 format)
French, English
Pallet dispatch unit
No
Pallet gross height
180 cm
Pallet gross length
80 cm
Pallet gross volume
1728000000 dm³
Pallet gross weight
61.7 kg
Pallet gross width
120 cm
Pallet GTIN (EAN/UPC)
64059433082884
Pallet invoice unit
No
Pallet orderable unit
No
Pallet type
800 x 1200 mm
Product colour
Multicolour
Products per master (outer) case
3 pc(s)
Products per pallet
192 pc(s)
Products per pallet layer
48 pc(s)
Recommended age (max)
12 yr(s)
Recommended age (min)
5 yr(s)
Safety directive age warning (2009/48/CE)
Not suitable for children under 3 years. For use under adult supervision
Safety warning
Warning! Swallowable small parts. Choking hazard. Contains inaccessible magnets: Keep away from magnetic-sensitive products and medical devices (e.g. pacemakers)! Please retain this warning.
Sound effects
No
Start availability
01-07-2018
Suggested gender
Girl
Target audience
4
Theme
Sun Elves, Unicorns & Fairies
Weight
255 g
Width
150 mm

Leaflet

Open Leaflet
Price history over the last 6 months
schleich BAYALA Fairy Feya with Pegasus unicorn, Sun Elves, Unicorns & Fairies, 5 yr(s), Multicolour, Plastic
Current
R689
Lowest
R548
Highest
R751
Change 24H
+R127   +23%
Week
+R141   +26%
Month
—   

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