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Before you believe a bad review about us

We would like to respond openly to every negative review about us. Many are posted anonymously, so we cannot reach those customers directly. This open letter is our reply, and we would be grateful if you took a moment to read it.

But here is what a one-star review will never tell you:

  • We import from 70+ official distributors. That is why you pay far less than local retail — and why delivery takes longer. We publish the date before you pay, never after.
  • You can pay only when your goods land in Johannesburg. Pay on Arrival, no full payment up front. Ask yourself what scammer offers that.
  • Nobody has ever lost money with us. You get the product, or you get a refund. There is no third option, and there never has been.
  • We are part of the ITwork group — ten years trading in Europe, nine stores, thousands of positive reviews.
  • Johannesburg and Cape Town stores open this year — real shelves, real stock, walk in and buy the same day.

We are not satisfied with our review scores, and we are not going to fix them by hiding anything. We are fixing them by being faster, clearer and easier to reach than any reason to complain.

Read the full letter — photos and video of real shipments, and a straight answer to every accusation.

Problem with an order right now? Write to [email protected], [email protected] or [email protected] — answered the same business day. The letter also lists our group and store owners' contacts.
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Samsung RS62DG5003B1 side-by-side refrigerator Freestanding 628 L Black

Samsung RS62DG5003B1 side-by-side refrigerator Freestanding 628 L Black
Samsung RS62DG5003B1 side-by-side refrigerator Freestanding 628 L Black
Samsung RS62DG5003B1 side-by-side refrigerator Freestanding 628 L Black
Samsung RS62DG5003B1 side-by-side refrigerator Freestanding 628 L Black
Samsung RS62DG5003B1 side-by-side refrigerator Freestanding 628 L Black
Samsung RS62DG5003B1 side-by-side refrigerator Freestanding 628 L Black
Samsung RS62DG5003B1 side-by-side refrigerator Freestanding 628 L Black
Samsung RS62DG5003B1 side-by-side refrigerator Freestanding 628 L Black
Samsung RS62DG5003B1 side-by-side refrigerator Freestanding 628 L Black
Samsung RS62DG5003B1 side-by-side refrigerator Freestanding 628 L Black
Samsung RS62DG5003B1 side-by-side refrigerator Freestanding 628 L Black
Samsung RS62DG5003B1 side-by-side refrigerator Freestanding 628 L Black
Samsung RS62DG5003B1 side-by-side refrigerator Freestanding 628 L Black
Samsung RS62DG5003B1 side-by-side refrigerator Freestanding 628 L Black
Samsung RS62DG5003B1 side-by-side refrigerator Freestanding 628 L Black
Samsung RS62DG5003B1 side-by-side refrigerator Freestanding 628 L Black
Samsung RS62DG5003B1 side-by-side refrigerator Freestanding 628 L Black
Samsung RS62DG5003B1 side-by-side refrigerator Freestanding 628 L Black
Samsung RS62DG5003B1 side-by-side refrigerator Freestanding 628 L Black
Samsung RS62DG5003B1 side-by-side refrigerator Freestanding 628 L Black
Samsung RS62DG5003B1 side-by-side refrigerator Freestanding 628 L Black
Samsung RS62DG5003B1 side-by-side refrigerator Freestanding 628 L Black
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R62,053
Samsung RS62DG5003B1, Freestanding, American door, Black, Tempered glass, Left/right, 628 L Samsung RS62DG5003B1. Appliance placement: Freestanding, Product design: American door, Product colour: Black. Total net capacity: 628 L, Climate class: ST-T, Noise emission class: C. Fridge net capacity: 41... Read More
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Stock Out Of StockNo Stock Code 348642 Brand SAMSUNG Model RS62DG5003B1EF Warranty 2 Years

Shipping & Returns

Samsung RS62DG5003B1, Freestanding, American door, Black, Tempered glass, Left/right, 628 L

Samsung RS62DG5003B1. Appliance placement: Freestanding, Product design: American door, Product colour: Black. Total net capacity: 628 L, Climate class: ST-T, Noise emission class: C. Fridge net capacity: 418 L, Lamp type: LED. Freezer net capacity: 237 L, Freezer position: Side-placed, Freezing capacity: 15 kg/24h. Cord length: 2.1 m

Key Highlights
  • American door Freestanding 628 L Black
  • 418 L No Frost (fridge) Super Cool function
  • 237 L Side-placed No Frost (freezer) 15 kg/24h 4*
  • Fresh zone compartment Icemaker
  • ST-T
  • 37 dB C
  • E 351 kWh 2400 W
  • 123 kg
Specifications
AC input frequency
50 Hz
AC input voltage
220-240 V
Adjustable feet
Yes
Annual energy consumption
351 kWh
Appliance placement
Freestanding
Built-in display
Yes
Climate class
ST-T
Connected load
2400 W
Cord length
2.1 m
Current
16 A
Depth
716 mm
Depth with door open
116.5 cm
Door hinge
Left/right
Egg tray
Yes
Energy efficiency class
E
Energy efficiency scale
A to G
Fast freeze function
Yes
Freezer door balconies
2
Freezer drawers quantity
2
Freezer net capacity
237 L
Freezer number of shelves/baskets
4
Freezer position
Side-placed
Freezing capacity
15 kg/24h
Fresh zone compartment
Yes
Fridge door balconies
5
Fridge interior light
Yes
Fridge net capacity
418 L
Fridge number of shelves/baskets
4
Height
1780 mm
Ice cube tray
No
Icemaker
Yes
Lamp type
LED
No Frost (freezer)
Yes
No Frost (fridge)
Yes
Noise emission class
C
Noise level
37 dB
Number of vegetable drawers
2
Package depth
776 mm
Package height
1909 mm
Package weight
13 kg
Package width
980 mm
Power plug type
Type F
Product colour
Black
Product design
American door
Samsung technologies (food storage)
AI Energy Mode, No Frost+, Smart Sensor, SpaceMax™ Technology
Shelves material
Tempered glass
Star rating
4*
Storage time during power failure
19 h
Super Cool function
Yes
Total net capacity
628 L
Weight
123 kg
Wi-Fi
Yes
Width
912 mm
Width with door open
172.6 cm

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Manual

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