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Before you believe a bad review about us

We would like to respond openly to every negative review about us. Many are posted anonymously, so we cannot reach those customers directly. This open letter is our reply, and we would be grateful if you took a moment to read it.

But here is what a one-star review will never tell you:

  • We import from 70+ official distributors. That is why you pay far less than local retail — and why delivery takes longer. We publish the date before you pay, never after.
  • You can pay only when your goods land in Johannesburg. Pay on Arrival, no full payment up front. Ask yourself what scammer offers that.
  • Nobody has ever lost money with us. You get the product, or you get a refund. There is no third option, and there never has been.
  • We are part of the ITwork group — ten years trading in Europe, nine stores, thousands of positive reviews.
  • Johannesburg and Cape Town stores open this year — real shelves, real stock, walk in and buy the same day.

We are not satisfied with our review scores, and we are not going to fix them by hiding anything. We are fixing them by being faster, clearer and easier to reach than any reason to complain.

Read the full letter — photos and video of real shipments, and a straight answer to every accusation.

Problem with an order right now? Write to [email protected], [email protected] or [email protected] — answered the same business day. The letter also lists our group and store owners' contacts.
Know our brand? Leave an honest review, send us a screenshot, and pick a free gift — shipped free of charge within 1–2 business days.
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Samsung RL38C600CB1 Freestanding 390 L Black

Samsung RL38C600CB1 Freestanding 390 L Black
Samsung RL38C600CB1 Freestanding 390 L Black
Samsung RL38C600CB1 Freestanding 390 L Black
Samsung RL38C600CB1 Freestanding 390 L Black
Samsung RL38C600CB1 Freestanding 390 L Black
Samsung RL38C600CB1 Freestanding 390 L Black
Samsung RL38C600CB1 Freestanding 390 L Black
Samsung RL38C600CB1 Freestanding 390 L Black
Samsung RL38C600CB1 Freestanding 390 L Black
Samsung RL38C600CB1 Freestanding 390 L Black
Samsung RL38C600CB1 Freestanding 390 L Black
Samsung RL38C600CB1 Freestanding 390 L Black
Samsung RL38C600CB1 Freestanding 390 L Black
Samsung RL38C600CB1 Freestanding 390 L Black
Samsung RL38C600CB1 Freestanding 390 L Black
Samsung RL38C600CB1 Freestanding 390 L Black
Samsung RL38C600CB1 Freestanding 390 L Black
Samsung RL38C600CB1 Freestanding 390 L Black
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R48,862
Samsung RL38C600CB1, 390 L, SN-T, 8 kg/24h, C, Fresh zone compartment, Black Samsung RL38C600CB1. Total net capacity: 390 L. Door hinge: Right. Climate class: SN-T, Noise level: 35 dB. Fridge net capacity: 276 L, No Frost (fridge), Fridge interior light, Fridge number of shelves/baskets: 5. Freezer... Read More
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Stock Out Of StockNo Stock Code 350021 Brand SAMSUNG Model RL38C600CB1/EG Warranty 2 Years

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Samsung RL38C600CB1, 390 L, SN-T, 8 kg/24h, C, Fresh zone compartment, Black

Samsung RL38C600CB1. Total net capacity: 390 L. Door hinge: Right. Climate class: SN-T, Noise level: 35 dB. Fridge net capacity: 276 L, No Frost (fridge), Fridge interior light, Fridge number of shelves/baskets: 5. Freezer net capacity: 114 L, Freezing capacity: 8 kg/24h, No Frost (freezer). Fresh zone compartment. Energy efficiency class: C, Annual energy consumption: 169 kWh. Product colour: Black

Key Highlights
  • Black Freestanding 390 L
  • 276 L No Frost (fridge) LED Fridge interior light
  • 114 L Bottom-placed No Frost (freezer) 4* 8 kg/24h
  • C 169 kWh B 35 dB
Specifications
AC input frequency
50 Hz
AC input voltage
220-240 V
Adjustable thermostat
Yes
Annual energy consumption
169 kWh
Appliance placement
Freestanding
Automatic defrost (freezer)
Yes
Automatic defrost (fridge)
Yes
Climate class
SN-T
Connected load
2400 W
Cord length
2.1 m
Depth
658 mm
Depth with door open
120.7 cm
Door hinge
Right
Door open alarm
Yes
Door opening angle
105°
Egg tray
Yes
Energy efficiency class
C
Energy efficiency scale
A to G
Fast Cooling function
Yes
Fast freeze function
Yes
Freezer net capacity
114 L
Freezer number of shelves/baskets
3
Freezer position
Bottom-placed
Freezer temperature (min)
-19 °C
Freezing capacity
8 kg/24h
Fresh zone compartment
Yes
Fridge door balconies
4
Fridge interior light
Yes
Fridge net capacity
276 L
Fridge number of shelves/baskets
5
Height
2030 mm
Holiday function
Yes
Ice cube tray
Yes
Inverter technology
Yes
Lamp type
LED
Maximum operating temperature
43 °C
Minimum operating temperature
10 °C
No Frost (freezer)
Yes
No Frost (fridge)
Yes
Noise emission class
B
Noise level
35 dB
Number of compressors
1
Number of vegetable drawers
1
Package depth
740 mm
Package height
2108 mm
Package weight
83 kg
Package width
637 mm
Product colour
Black
Recessed handle(s)
Yes
Reversible doors
Yes
Samsung technologies (food storage)
PowerCool, PowerFreeze, SmartThings, SpaceMax™ Technology
Shelves material
Glass
Star rating
4*
Total net capacity
390 L
Weight
80 kg
Wi-Fi
Yes
Width
595 mm
Width with door open
78.6 cm

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