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Before you believe a bad review about us

We would like to respond openly to every negative review about us. Many are posted anonymously, so we cannot reach those customers directly. This open letter is our reply, and we would be grateful if you took a moment to read it.

But here is what a one-star review will never tell you:

  • We import from 70+ official distributors. That is why you pay far less than local retail — and why delivery takes longer. We publish the date before you pay, never after.
  • You can pay only when your goods land in Johannesburg. Pay on Arrival, no full payment up front. Ask yourself what scammer offers that.
  • Nobody has ever lost money with us. You get the product, or you get a refund. There is no third option, and there never has been.
  • We are part of the ITwork group — ten years trading in Europe, nine stores, thousands of positive reviews.
  • Johannesburg and Cape Town stores open this year — real shelves, real stock, walk in and buy the same day.

We are not satisfied with our review scores, and we are not going to fix them by hiding anything. We are fixing them by being faster, clearer and easier to reach than any reason to complain.

Read the full letter — photos and video of real shipments, and a straight answer to every accusation.

Problem with an order right now? Write to [email protected], [email protected] or [email protected] — answered the same business day. The letter also lists our group and store owners' contacts.
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Samsung RF48A400EM9 side-by-side refrigerator Freestanding 488 L Silver

Samsung RF48A400EM9 side-by-side refrigerator Freestanding 488 L Silver
Samsung RF48A400EM9 side-by-side refrigerator Freestanding 488 L Silver
Samsung RF48A400EM9 side-by-side refrigerator Freestanding 488 L Silver
Samsung RF48A400EM9 side-by-side refrigerator Freestanding 488 L Silver
Samsung RF48A400EM9 side-by-side refrigerator Freestanding 488 L Silver
Samsung RF48A400EM9 side-by-side refrigerator Freestanding 488 L Silver
Samsung RF48A400EM9 side-by-side refrigerator Freestanding 488 L Silver
Samsung RF48A400EM9 side-by-side refrigerator Freestanding 488 L Silver
Samsung RF48A400EM9 side-by-side refrigerator Freestanding 488 L Silver
Samsung RF48A400EM9 side-by-side refrigerator Freestanding 488 L Silver
Samsung RF48A400EM9 side-by-side refrigerator Freestanding 488 L Silver
Samsung RF48A400EM9 side-by-side refrigerator Freestanding 488 L Silver
Samsung RF48A400EM9 side-by-side refrigerator Freestanding 488 L Silver
Samsung RF48A400EM9 side-by-side refrigerator Freestanding 488 L Silver
Samsung RF48A400EM9 side-by-side refrigerator Freestanding 488 L Silver
Samsung RF48A400EM9 side-by-side refrigerator Freestanding 488 L Silver
Samsung RF48A400EM9 side-by-side refrigerator Freestanding 488 L Silver
Samsung RF48A400EM9 side-by-side refrigerator Freestanding 488 L Silver
Samsung RF48A400EM9 side-by-side refrigerator Freestanding 488 L Silver
Samsung RF48A400EM9 side-by-side refrigerator Freestanding 488 L Silver
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R67,637
Samsung RF48A400EM9, Freestanding, French door, Silver, Touch, LED, On door Samsung RF48A400EM9. Appliance placement: Freestanding, Product design: French door, Product colour: Silver. Total net capacity: 488 L, Climate class: SN-T, Noise emission class: C. Fridge net capacity: 329 L, Fridge temper... Read More
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Stock Out Of StockNo Stock Code 346776 Brand SAMSUNG Model RF48A400EM9/EG Warranty 2 Years

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Samsung RF48A400EM9, Freestanding, French door, Silver, Touch, LED, On door

Samsung RF48A400EM9. Appliance placement: Freestanding, Product design: French door, Product colour: Silver. Total net capacity: 488 L, Climate class: SN-T, Noise emission class: C. Fridge net capacity: 329 L, Fridge temperature range: -23 - 7 °C, Lamp type: LED. Freezer net capacity: 159 L, Freezer position: Bottom-placed, Freezing capacity: 12 kg/24h. Cord length: 2.1 m

Key Highlights
  • French door Freestanding 488 L Silver
  • 329 L Multi-Airflow system (fridge) Super Cool function
  • 159 L Bottom-placed 12 kg/24h 4*
  • Fresh zone compartment Water dispenser Icemaker
  • SN-T 10 °C 43 °C
  • 41 dB C
  • E 298 kWh 2400 W
  • Inverter technology
  • 99 kg
Specifications
AC input frequency
50 Hz
AC input voltage
220 - 240 V
Adjustable feet
Yes
Adjustable thermostat
Yes
Annual energy consumption
298 kWh
Appliance placement
Freestanding
Built-in display
Yes
Climate class
SN-T
Connected load
2400 W
Control type
Touch
Cord length
2.1 m
Current
16 A
Depth
740 mm
Display placement
On door
Display type
LED
Door hinge
Left/right
Door open alarm
Yes
Egg tray
Yes
Energy efficiency class
E
Energy efficiency index (EEI)
100
Energy efficiency scale
A to G
Fast freeze function
Yes
Freezer drawers quantity
2
Freezer interior light
Yes
Freezer net capacity
159 L
Freezer number of shelves/baskets
4
Freezer position
Bottom-placed
Freezing capacity
12 kg/24h
Fresh zone compartment
Yes
Fridge door balconies
6
Fridge interior light
Yes
Fridge net capacity
329 L
Fridge number of shelves/baskets
3
Fridge temperature range
-23 - 7 °C
Height
1793 mm
Holiday function
Yes
Icemaker
Yes
Inverter technology
Yes
Lamp type
LED
Maximum operating temperature
43 °C
Minimum operating temperature
10 °C
Multi-Airflow system (fridge)
Yes
No Frost (freezer)
No
No Frost (fridge)
No
No Frost+ (freezer)
Yes
No Frost+ (fridge)
Yes
Noise emission class
C
Noise level
41 dB
Number of vegetable drawers
2
Package depth
775 mm
Package height
1875 mm
Package weight
109 kg
Package width
890 mm
Power plug type
Type F
Product colour
Silver
Product design
French door
Recessed handle(s)
Yes
Samsung technologies (food storage)
Twin Cooling Plus™
Shelves material
Tempered glass
Star rating
4*
Super Cool function
Yes
Total net capacity
488 L
Water dispenser
Yes
Weight
99 kg
Width
833 mm

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