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Before you believe a bad review about us

We would like to respond openly to every negative review about us. Many are posted anonymously, so we cannot reach those customers directly. This open letter is our reply, and we would be grateful if you took a moment to read it.

But here is what a one-star review will never tell you:

  • We import from 70+ official distributors. That is why you pay far less than local retail — and why delivery takes longer. We publish the date before you pay, never after.
  • You can pay only when your goods land in Johannesburg. Pay on Arrival, no full payment up front. Ask yourself what scammer offers that.
  • Nobody has ever lost money with us. You get the product, or you get a refund. There is no third option, and there never has been.
  • We are part of the ITwork group — ten years trading in Europe, nine stores, thousands of positive reviews.
  • Johannesburg and Cape Town stores open this year — real shelves, real stock, walk in and buy the same day.

We are not satisfied with our review scores, and we are not going to fix them by hiding anything. We are fixing them by being faster, clearer and easier to reach than any reason to complain.

Read the full letter — photos and video of real shipments, and a straight answer to every accusation.

Problem with an order right now? Write to [email protected], [email protected] or [email protected] — answered the same business day. The letter also lists our group and store owners' contacts.
Know our brand? Leave an honest review, send us a screenshot, and pick a free gift — shipped free of charge within 1–2 business days.
Pay the courier with no extra fees.
Need help? DistriNode AI can handle any task on our site.
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Samsung NP940XHAA-EXP Intel Core Ultra 7 256V Laptop 35.6 cm (14 inch) Touchscreen 16 GB LPDDR5x-SDRAM 512 GB SSD Wi-Fi 7 (802.11be) Windows 11 Home German Grey

Samsung NP940XHAA-EXP Intel Core Ultra 7 256V Laptop 35.6 cm (14 inch) Touchscreen 16 GB LPDDR5x-SDRAM 512 GB SSD Wi-Fi 7 (802.11be) Windows 11 Home German Grey
Samsung NP940XHAA-EXP Intel Core Ultra 7 256V Laptop 35.6 cm (14 inch) Touchscreen 16 GB LPDDR5x-SDRAM 512 GB SSD Wi-Fi 7 (802.11be) Windows 11 Home German Grey
Samsung NP940XHAA-EXP Intel Core Ultra 7 256V Laptop 35.6 cm (14 inch) Touchscreen 16 GB LPDDR5x-SDRAM 512 GB SSD Wi-Fi 7 (802.11be) Windows 11 Home German Grey
Samsung NP940XHAA-EXP Intel Core Ultra 7 256V Laptop 35.6 cm (14 inch) Touchscreen 16 GB LPDDR5x-SDRAM 512 GB SSD Wi-Fi 7 (802.11be) Windows 11 Home German Grey
Samsung NP940XHAA-EXP Intel Core Ultra 7 256V Laptop 35.6 cm (14 inch) Touchscreen 16 GB LPDDR5x-SDRAM 512 GB SSD Wi-Fi 7 (802.11be) Windows 11 Home German Grey
Samsung NP940XHAA-EXP Intel Core Ultra 7 256V Laptop 35.6 cm (14 inch) Touchscreen 16 GB LPDDR5x-SDRAM 512 GB SSD Wi-Fi 7 (802.11be) Windows 11 Home German Grey
Samsung NP940XHAA-EXP Intel Core Ultra 7 256V Laptop 35.6 cm (14 inch) Touchscreen 16 GB LPDDR5x-SDRAM 512 GB SSD Wi-Fi 7 (802.11be) Windows 11 Home German Grey
Samsung NP940XHAA-EXP Intel Core Ultra 7 256V Laptop 35.6 cm (14 inch) Touchscreen 16 GB LPDDR5x-SDRAM 512 GB SSD Wi-Fi 7 (802.11be) Windows 11 Home German Grey
Samsung NP940XHAA-EXP Intel Core Ultra 7 256V Laptop 35.6 cm (14 inch) Touchscreen 16 GB LPDDR5x-SDRAM 512 GB SSD Wi-Fi 7 (802.11be) Windows 11 Home German Grey
Samsung NP940XHAA-EXP Intel Core Ultra 7 256V Laptop 35.6 cm (14 inch) Touchscreen 16 GB LPDDR5x-SDRAM 512 GB SSD Wi-Fi 7 (802.11be) Windows 11 Home German Grey
Samsung NP940XHAA-EXP Intel Core Ultra 7 256V Laptop 35.6 cm (14 inch) Touchscreen 16 GB LPDDR5x-SDRAM 512 GB SSD Wi-Fi 7 (802.11be) Windows 11 Home German Grey
Samsung NP940XHAA-EXP Intel Core Ultra 7 256V Laptop 35.6 cm (14 inch) Touchscreen 16 GB LPDDR5x-SDRAM 512 GB SSD Wi-Fi 7 (802.11be) Windows 11 Home German Grey
Samsung NP940XHAA-EXP Intel Core Ultra 7 256V Laptop 35.6 cm (14 inch) Touchscreen 16 GB LPDDR5x-SDRAM 512 GB SSD Wi-Fi 7 (802.11be) Windows 11 Home German Grey
Samsung NP940XHAA-EXP Intel Core Ultra 7 256V Laptop 35.6 cm (14 inch) Touchscreen 16 GB LPDDR5x-SDRAM 512 GB SSD Wi-Fi 7 (802.11be) Windows 11 Home German Grey
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R36,865
+R150 Reward
Samsung NP940XHAA-EXP, Intel Core Ultra 7, 4.8 GHz, 35.6 cm (14"), 1800 x 2880 pixels, 16 GB, 512 GB Samsung NP940XHAA-EXP. Product type: Laptop, Form factor: Clamshell. Processor family: Intel Core Ultra 7, Processor model: 256V, Processor frequency: 4.8 GHz. Display diagonal: 35.6 cm (14"), Displ... Read More
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Stock 5 Code 2379513 Brand SAMSUNG Model NP940XHA-KG1DE Warranty 2 Years

Shipping & Returns

Estimated delivery Monday, October 5
You will be kept updated through our detailed tracking system
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Samsung NP940XHAA-EXP, Intel Core Ultra 7, 4.8 GHz, 35.6 cm (14"), 1800 x 2880 pixels, 16 GB, 512 GB

Samsung NP940XHAA-EXP. Product type: Laptop, Form factor: Clamshell. Processor family: Intel Core Ultra 7, Processor model: 256V, Processor frequency: 4.8 GHz. Display diagonal: 35.6 cm (14"), Display resolution: 1800 x 2880 pixels, Touchscreen. Internal memory: 16 GB, Internal memory type: LPDDR5x-SDRAM. Total storage capacity: 512 GB, Storage media: SSD. On-board graphics card model: Intel Arc Graphics 140V. Operating system installed: Windows 11 Home. Product colour: Grey

Key Highlights
  • Laptop Clamshell Grey
  • Intel Core Ultra 7 256V 4.8 GHz
  • Touchscreen 35.6 cm (14") 1800 x 2880 pixels
  • 16 GB LPDDR5x-SDRAM
  • 512 GB SSD
  • Intel Arc Graphics 140V
  • Wi-Fi 7 (802.11be) Bluetooth 5.4
  • 63.1 Wh
  • Windows 11 Home
Specifications
Ambient light sensor
Yes
Anti-reflective coating
Yes
Audio system
Dolby Atmos
Battery capacity
63.1 Wh
Bluetooth
Yes
Bluetooth version
5.4
Card reader integrated
Yes
Colour name
Moonstone Gray
Compatible memory cards
MicroSD (TransFlash)
Depth
223.8 mm
Discrete graphics card
No
Discrete graphics card model
Not available
Display diagonal
35.6 cm (14")
Display resolution
1800 x 2880 pixels
Fingerprint reader
Yes
Form factor
Clamshell
Front camera
Yes
Front camera resolution (numeric)
2 MP
HDMI ports quantity
1
HDMI version
2.1
Headphone outputs
1
Height
11.6 mm
Intel® Thunderbolt 4
Yes
Internal memory
16 GB
Internal memory type
LPDDR5x-SDRAM
Keyboard language
German
Keyboard layout
QWERTZ
Neural processor unit (NPU)
Intel AI Boost
Number of built-in speakers
2
Number of SSDs installed
2
Numeric keypad
No
NVMe
Yes
On-board graphics card
Yes
On-board graphics card family
Intel Arc Graphics
On-board graphics card memory
8 GB
On-board graphics card model
Intel Arc Graphics 140V
Operating system installed
Windows 11 Home
Optical drive type
No
Pointing device
Touchpad
Processor cache
12 MB
Processor cache type
Last Level Cache
Processor family
Intel Core Ultra 7
Processor frequency
4.8 GHz
Processor manufacturer
Intel
Processor model
256V
Product colour
Grey
Product type
Laptop
Speaker power
2 W
SSD capacity
512 GB
Storage media
SSD
Thunderbolt 4 ports quantity
2
Top Wi-Fi standard
Wi-Fi 7 (802.11be)
Total SSDs capacity
512 GB
Total storage capacity
512 GB
Touchscreen
Yes
Trusted Platform Module (TPM)
Yes
USB 2.0 ports quantity
0
USB 3.2 Gen 1 (3.1 Gen 1) Type-A ports quantity
1
USB 3.2 Gen 1 (3.1 Gen 1) Type-C ports quantity
0
USB Type-C charging port
Yes
USB Type-C required charging power (max)
65 W
Weight
1.23 kg
Wi-Fi standards
Wi-Fi 7 (802.11be)
Width
312.3 mm

Leaflet

Open Leaflet
Price history over the last 6 months
Samsung NP940XHAA-EXP Intel Core Ultra 7 256V Laptop 35.6 cm (14 inch) Touchscreen 16 GB LPDDR5x-SDRAM 512 GB SSD Wi-Fi 7 (802.11be) Windows 11 Home German Grey
Current
R36,865
Lowest
R28,857
Highest
R37,608
Change 24H
+R119   +0%
Week
+R404   +1%
Month
+R184   +1%

Independent reviews by tech media

notebookcheck.neticulture
8.7/10
Pros
  • Pros + extremely thin metal case + sufficient connections incl. Thunderbolt 4 & HDMI 2.1 + excellent picture quality with 120 Hz + fast response times + two SSD slots + Wi-Fi 7 + improved battery life
Cons
  • soldered RAM - constant PWM flickering - hicky card reader
Read the full review at notebookcheck.net →

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