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Before you believe a bad review about us

We would like to respond openly to every negative review about us. Many are posted anonymously, so we cannot reach those customers directly. This open letter is our reply, and we would be grateful if you took a moment to read it.

But here is what a one-star review will never tell you:

  • We import from 70+ official distributors. That is why you pay far less than local retail — and why delivery takes longer. We publish the date before you pay, never after.
  • You can pay only when your goods land in Johannesburg. Pay on Arrival, no full payment up front. Ask yourself what scammer offers that.
  • Nobody has ever lost money with us. You get the product, or you get a refund. There is no third option, and there never has been.
  • We are part of the ITwork group — ten years trading in Europe, nine stores, thousands of positive reviews.
  • Johannesburg and Cape Town stores open this year — real shelves, real stock, walk in and buy the same day.

We are not satisfied with our review scores, and we are not going to fix them by hiding anything. We are fixing them by being faster, clearer and easier to reach than any reason to complain.

Read the full letter — photos and video of real shipments, and a straight answer to every accusation.

Problem with an order right now? Write to [email protected], [email protected] or [email protected] — answered the same business day. The letter also lists our group and store owners' contacts.
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Samsung Galaxy Xcover 4s 3GB/32GB Black (Broken Box) EU

Samsung Galaxy Xcover 4s 3GB/32GB Black (Broken Box) EU
Samsung Galaxy Xcover 4s 3GB/32GB Black (Broken Box) EU
0 reviews • Write a review
R2,767
The Samsung Galaxy Xcover 4s is a rugged smartphone designed for demanding environments. With IP68 dust/water resistance and MIL-STD-810G compliance, it withstands drops, shocks, and extreme conditions. This model comes in Black with 3GB RAM and 32GB internal storage, expandable via microSD. The dev... Read More
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Stock Out Of StockNo Stock Code 2997065 Brand SAMSUNG Model 38456937 Warranty 2 Years

Shipping & Returns

The Samsung Galaxy Xcover 4s is a rugged smartphone designed for demanding environments. With IP68 dust/water resistance and MIL-STD-810G compliance, it withstands drops, shocks, and extreme conditions. This model comes in Black with 3GB RAM and 32GB internal storage, expandable via microSD. The device features a 5.0-inch HD display, Exynos 7885 processor, 16MP main camera, and a 2800mAh battery. It runs Android 9.0 (upgradable to Android 11) and supports dual SIM, NFC, and USB Type-C. Note: This unit has a broken box, but the product is new.

Advantages

Rugged durability with IP68 and MIL-STD-810G certification ensures reliable performance in harsh conditions. The dedicated microSD slot allows storage expansion without sacrificing dual SIM capability. The 5.0-inch display offers a compact form factor for easy handling.

Suitable for

  • Outdoor workers and field professionals
  • Adventurers and travelers
  • Users requiring a durable daily driver

Key specifications

  • Display: 5.0-inch HD (720x1280) PLS TFT
  • Processor: Exynos 7885 Octa-core
  • RAM: 3GB
  • Storage: 32GB (expandable via microSDXC)
  • Main Camera: 16MP
  • Front Camera: 5MP
  • Battery: 2800mAh
  • OS: Android 9.0 (Pie), upgradable to Android 11
  • Durability: IP68, MIL-STD-810G
  • SIM: Dual Nano-SIM (Dual Stand-by)
  • Connectivity: Wi-Fi 802.11 a/b/g/n/ac, Bluetooth 5.0, NFC, USB Type-C 2.0, 3.5mm jack
  • Colour: Black

Recommendations

For users seeking a tough smartphone that can handle water, dust, and drops, the Samsung Galaxy Xcover 4s is an excellent choice. Its compact size and essential features make it ideal for work and outdoor use.

Key Highlights
  • 12.7 cm (5") 720 x 1280 pixels
  • Samsung Exynos 1.6 GHz
  • 3 GB 32 GB MicroSD (TransFlash) 512 GB
  • 4G Dual SIM MicroSIM
  • 802.11a, 802.11b, 802.11g, Wi-Fi 4 (802.11n), Wi-Fi 5 (802.11ac) Bluetooth 5.0 Near Field Communication (NFC)
  • Single camera 16 MP
  • 2800 mAh
  • Android 9.0
Specifications
Bluetooth
Yes
Bluetooth version
5.0
Brand
Samsung
Category
Smartphones
Colour name
Black
Display diagonal
5.0 inches
Display resolution
720 x 1280 pixels
EAN
8806090049217
Form factor
Standard
Internal storage capacity
32 GB
Model
G398FN/DS
MPN
SM-G398FN/DS
Near Field Communication (NFC)
Yes
Operating system installed
Android 9.0
Panel type
PLS TFT
Processor family
Exynos
Product colour
Black
Product type
Smartphone
Weight
0.172 kg
Wi-Fi standards
802.11a/b/g/n/ac

Leaflet

Open Leaflet
Price history over the last 6 months
Samsung Galaxy Xcover 4s 3GB/32GB Black (Broken Box) EU
Current
R2,767
Lowest
R2,767
Highest
R3,019
Change 24H
-R92   -3%
Week
-R4   0%
Month
—   

Independent reviews by tech media

notebookcheck.net
8.1/10

Verdict: The new XCover is a metaphorical slap in the face of all outdoor smartphone enthusiasts. This might sound harsh, but it is the most accurate description of our impressions. Despite a promise of long-time support with (security) updates we would have expec...

Pros
  • replaceable battery, well protected, handy, updates for a long time
  • Knox support
  • 3.5-mm headphone jack
  • NFC
Cons
  • slow SoC, low on memory (RAM
  • ROM), poor LTE support
  • 2017 design, battery life too short and display brightness too low for an outdoor cell phone
Read the full review at notebookcheck.net →

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