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Before you believe a bad review about us

We would like to respond openly to every negative review about us. Many are posted anonymously, so we cannot reach those customers directly. This open letter is our reply, and we would be grateful if you took a moment to read it.

But here is what a one-star review will never tell you:

  • We import from 70+ official distributors. That is why you pay far less than local retail — and why delivery takes longer. We publish the date before you pay, never after.
  • You can pay only when your goods land in Johannesburg. Pay on Arrival, no full payment up front. Ask yourself what scammer offers that.
  • Nobody has ever lost money with us. You get the product, or you get a refund. There is no third option, and there never has been.
  • We are part of the ITwork group — ten years trading in Europe, nine stores, thousands of positive reviews.
  • Johannesburg and Cape Town stores open this year — real shelves, real stock, walk in and buy the same day.

We are not satisfied with our review scores, and we are not going to fix them by hiding anything. We are fixing them by being faster, clearer and easier to reach than any reason to complain.

Read the full letter — photos and video of real shipments, and a straight answer to every accusation.

Problem with an order right now? Write to [email protected], [email protected] or [email protected] — answered the same business day. The letter also lists our group and store owners' contacts.
Know our brand? Leave an honest review, send us a screenshot, and pick a free gift — shipped free of charge within 1–2 business days.
Pay the courier with no extra fees.
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Samsung Galaxy Tab Active5 Pro SM-X350NZGAEEE tablet Snapdragon 128 GB 25.6 cm (10.1 inch) 6 GB Wi-Fi 6E (802.11ax) Android 15 Green

Samsung Galaxy Tab Active5 Pro SM-X350NZGAEEE tablet Snapdragon 128 GB 25.6 cm (10.1 inch) 6 GB Wi-Fi 6E (802.11ax) Android 15 Green
Samsung Galaxy Tab Active5 Pro SM-X350NZGAEEE tablet Snapdragon 128 GB 25.6 cm (10.1 inch) 6 GB Wi-Fi 6E (802.11ax) Android 15 Green
Samsung Galaxy Tab Active5 Pro SM-X350NZGAEEE tablet Snapdragon 128 GB 25.6 cm (10.1 inch) 6 GB Wi-Fi 6E (802.11ax) Android 15 Green
Samsung Galaxy Tab Active5 Pro SM-X350NZGAEEE tablet Snapdragon 128 GB 25.6 cm (10.1 inch) 6 GB Wi-Fi 6E (802.11ax) Android 15 Green
Samsung Galaxy Tab Active5 Pro SM-X350NZGAEEE tablet Snapdragon 128 GB 25.6 cm (10.1 inch) 6 GB Wi-Fi 6E (802.11ax) Android 15 Green
Samsung Galaxy Tab Active5 Pro SM-X350NZGAEEE tablet Snapdragon 128 GB 25.6 cm (10.1 inch) 6 GB Wi-Fi 6E (802.11ax) Android 15 Green
Samsung Galaxy Tab Active5 Pro SM-X350NZGAEEE tablet Snapdragon 128 GB 25.6 cm (10.1 inch) 6 GB Wi-Fi 6E (802.11ax) Android 15 Green
Samsung Galaxy Tab Active5 Pro SM-X350NZGAEEE tablet Snapdragon 128 GB 25.6 cm (10.1 inch) 6 GB Wi-Fi 6E (802.11ax) Android 15 Green
Samsung Galaxy Tab Active5 Pro SM-X350NZGAEEE tablet Snapdragon 128 GB 25.6 cm (10.1 inch) 6 GB Wi-Fi 6E (802.11ax) Android 15 Green
36 mo.
Samsung Galaxy Tab Active5 Pro SM-X350NZGAEEE tablet Snapdragon 128 GB 25.6 cm (10.1 inch) 6 GB Wi-Fi 6E (802.11ax) Android 15 Green
Samsung Galaxy Tab Active5 Pro SM-X350NZGAEEE tablet Snapdragon 128 GB 25.6 cm (10.1 inch) 6 GB Wi-Fi 6E (802.11ax) Android 15 Green
Samsung Galaxy Tab Active5 Pro SM-X350NZGAEEE tablet Snapdragon 128 GB 25.6 cm (10.1 inch) 6 GB Wi-Fi 6E (802.11ax) Android 15 Green
Samsung Galaxy Tab Active5 Pro SM-X350NZGAEEE tablet Snapdragon 128 GB 25.6 cm (10.1 inch) 6 GB Wi-Fi 6E (802.11ax) Android 15 Green
Samsung Galaxy Tab Active5 Pro SM-X350NZGAEEE tablet Snapdragon 128 GB 25.6 cm (10.1 inch) 6 GB Wi-Fi 6E (802.11ax) Android 15 Green
Samsung Galaxy Tab Active5 Pro SM-X350NZGAEEE tablet Snapdragon 128 GB 25.6 cm (10.1 inch) 6 GB Wi-Fi 6E (802.11ax) Android 15 Green
Samsung Galaxy Tab Active5 Pro SM-X350NZGAEEE tablet Snapdragon 128 GB 25.6 cm (10.1 inch) 6 GB Wi-Fi 6E (802.11ax) Android 15 Green
Samsung Galaxy Tab Active5 Pro SM-X350NZGAEEE tablet Snapdragon 128 GB 25.6 cm (10.1 inch) 6 GB Wi-Fi 6E (802.11ax) Android 15 Green
Samsung Galaxy Tab Active5 Pro SM-X350NZGAEEE tablet Snapdragon 128 GB 25.6 cm (10.1 inch) 6 GB Wi-Fi 6E (802.11ax) Android 15 Green
0 reviews • Write a review
R10,003
+R38 Reward
Samsung Galaxy Tab Active5 Pro SM-X350NZGAEEE, 25.6 cm (10.1"), 1920 x 1200 pixels, 128 GB, 6 GB, Android 15, Green Samsung Galaxy Tab Active5 Pro SM-X350NZGAEEE. Display diagonal: 25.6 cm (10.1"), Display resolution: 1920 x 1200 pixels. Internal storage capacity: 128 GB. Processor family: Snapdrag... Read More
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Stock 4 Code 2379525 Brand SAMSUNG Model SM-X350NZGAEEE Warranty 3 Years

Shipping & Returns

Estimated delivery Thursday, October 1
You will be kept updated through our detailed tracking system
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Samsung Galaxy Tab Active5 Pro SM-X350NZGAEEE, 25.6 cm (10.1"), 1920 x 1200 pixels, 128 GB, 6 GB, Android 15, Green

Samsung Galaxy Tab Active5 Pro SM-X350NZGAEEE. Display diagonal: 25.6 cm (10.1"), Display resolution: 1920 x 1200 pixels. Internal storage capacity: 128 GB. Processor family: Snapdragon, Processor model: 7s Gen 3. Internal memory: 6 GB. Rear camera resolution (numeric): 12 MP, Rear camera type: Single camera, Front camera resolution (numeric): 8 MP, Front camera. Top Wi-Fi standard: Wi-Fi 6E (802.11ax). Card reader integrated. Weight: 680 g. Operating system installed: Android 15. Product colour: Green

Key Highlights
  • Slate Mobile tablet Green
  • 25.6 cm (10.1") 1920 x 1200 pixels TFT
  • Snapdragon 7s Gen 3
  • 128 GB Card reader integrated
  • Single camera 12 MP Front camera 8 MP
  • Wi-Fi 6E (802.11ax) Bluetooth 5.4 Near Field Communication (NFC)
  • 10100 mAh
  • Android 15
Specifications
3.5 mm connector
Yes
Accelerometer
Yes
Audio system
Dolby Atmos
Auto focus
Yes
Battery capacity
10100 mAh
Battery endurance in cycles
2000
Battery endurance per cycle
8570 min
Battery included
Yes
BeiDou
Yes
Bluetooth
Yes
Bluetooth version
5.4
Card reader integrated
Yes
Compatible memory cards
MicroSD (TransFlash)
Country of origin
Vietnam
Depth
10.2 mm
Device type
Mobile tablet
Display diagonal
25.6 cm (10.1")
Display glass type
Gorilla Glass
Display resolution
1920 x 1200 pixels
Docking connector type
Pogo Pin
Dual SIM support
Yes
Energy efficiency class
E
Energy efficiency scale
A to G
Face recognition
Yes
Fingerprint reader
Yes
Fingerprint resistant
Yes
Form factor
Slate
Front camera
Yes
Front camera aperture number
2
Front camera resolution (numeric)
8 MP
Galileo
Yes
GLONASS
Yes
GPS (satellite)
Yes
Graphics card family
Adreno
Gyroscope
Yes
Hall sensor
Yes
Harmonized System (HS) code
8517130000
HD type
WUXGA
Height
170.2 mm
Internal memory
6 GB
Internal storage capacity
128 GB
International Protection (IP) code
IP68
Maximum memory card size
2 TB
Maximum refresh rate
120 Hz
Military standard
MIL-STD-810H
Mobile network connection
No
Mobile network generation
Not supported
Native aspect ratio
16:10
Near Field Communication (NFC)
Yes
Number of built-in speakers
2
Operating system installed
Android 15
Panel type
TFT
Platform
Android
Position location
Yes
Processor boost frequency
2.5 GHz
Processor cores
8
Processor family
Snapdragon
Processor manufacturer
Qualcomm
Processor model
7s Gen 3
Product colour
Green
Protection features
Dust resistant, Water resistant
Proximity sensor
Yes
Quasi-Zenith Satellite System (QZSS)
Yes
Rear camera aperture number
1.8
Rear camera flash
Yes
Rear camera resolution (numeric)
12 MP
Rear camera type
Single camera
Refurbished
No
Removable battery
Yes
Repairability class
B
Repairability index
3.6
Repeated free fall reliability class
E
Stylus pen
Yes
Top Wi-Fi standard
Wi-Fi 6E (802.11ax)
USB Type-C charging port
Yes
Weight
680 g
Wi-Fi Direct
Yes
Wi-Fi standards
802.11a, 802.11b, 802.11g, Wi-Fi 4 (802.11n), Wi-Fi 5 (802.11ac), Wi-Fi 6 (802.11ax), Wi-Fi 6E (802.11ax)
Width
242.9 mm

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Price history over the last 6 months
Samsung Galaxy Tab Active5 Pro SM-X350NZGAEEE tablet Snapdragon 128 GB 25.6 cm (10.1 inch) 6 GB Wi-Fi 6E (802.11ax) Android 15 Green
Current
R10,003
Lowest
R8,568
Highest
R10,779
Change 24H
+R110   +1%
Week
-R72   -1%
Month
-R776   -7%

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