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Before you believe a bad review about us

We would like to respond openly to every negative review about us. Many are posted anonymously, so we cannot reach those customers directly. This open letter is our reply, and we would be grateful if you took a moment to read it.

But here is what a one-star review will never tell you:

  • We import from 70+ official distributors. That is why you pay far less than local retail — and why delivery takes longer. We publish the date before you pay, never after.
  • You can pay only when your goods land in Johannesburg. Pay on Arrival, no full payment up front. Ask yourself what scammer offers that.
  • Nobody has ever lost money with us. You get the product, or you get a refund. There is no third option, and there never has been.
  • We are part of the ITwork group — ten years trading in Europe, nine stores, thousands of positive reviews.
  • Johannesburg and Cape Town stores open this year — real shelves, real stock, walk in and buy the same day.

We are not satisfied with our review scores, and we are not going to fix them by hiding anything. We are fixing them by being faster, clearer and easier to reach than any reason to complain.

Read the full letter — photos and video of real shipments, and a straight answer to every accusation.

Problem with an order right now? Write to [email protected], [email protected] or [email protected] — answered the same business day. The letter also lists our group and store owners' contacts.
Know our brand? Leave an honest review, send us a screenshot, and pick a free gift — shipped free of charge within 1–2 business days.
Pay the courier with no extra fees.
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Samsung Galaxy Tab Active5 Pro SM-X350N Snapdragon 128 GB 25.6 cm (10.1 inch) 6 GB Wi-Fi 6 (802.11ax) Green

Samsung Galaxy Tab Active5 Pro SM-X350N Snapdragon 128 GB 25.6 cm (10.1 inch) 6 GB Wi-Fi 6 (802.11ax) Green
Samsung Galaxy Tab Active5 Pro SM-X350N Snapdragon 128 GB 25.6 cm (10.1 inch) 6 GB Wi-Fi 6 (802.11ax) Green
Samsung Galaxy Tab Active5 Pro SM-X350N Snapdragon 128 GB 25.6 cm (10.1 inch) 6 GB Wi-Fi 6 (802.11ax) Green
Samsung Galaxy Tab Active5 Pro SM-X350N Snapdragon 128 GB 25.6 cm (10.1 inch) 6 GB Wi-Fi 6 (802.11ax) Green
Samsung Galaxy Tab Active5 Pro SM-X350N Snapdragon 128 GB 25.6 cm (10.1 inch) 6 GB Wi-Fi 6 (802.11ax) Green
Samsung Galaxy Tab Active5 Pro SM-X350N Snapdragon 128 GB 25.6 cm (10.1 inch) 6 GB Wi-Fi 6 (802.11ax) Green
Samsung Galaxy Tab Active5 Pro SM-X350N Snapdragon 128 GB 25.6 cm (10.1 inch) 6 GB Wi-Fi 6 (802.11ax) Green
Samsung Galaxy Tab Active5 Pro SM-X350N Snapdragon 128 GB 25.6 cm (10.1 inch) 6 GB Wi-Fi 6 (802.11ax) Green
Samsung Galaxy Tab Active5 Pro SM-X350N Snapdragon 128 GB 25.6 cm (10.1 inch) 6 GB Wi-Fi 6 (802.11ax) Green
Samsung Galaxy Tab Active5 Pro SM-X350N Snapdragon 128 GB 25.6 cm (10.1 inch) 6 GB Wi-Fi 6 (802.11ax) Green
Samsung Galaxy Tab Active5 Pro SM-X350N Snapdragon 128 GB 25.6 cm (10.1 inch) 6 GB Wi-Fi 6 (802.11ax) Green
Samsung Galaxy Tab Active5 Pro SM-X350N Snapdragon 128 GB 25.6 cm (10.1 inch) 6 GB Wi-Fi 6 (802.11ax) Green
Samsung Galaxy Tab Active5 Pro SM-X350N Snapdragon 128 GB 25.6 cm (10.1 inch) 6 GB Wi-Fi 6 (802.11ax) Green
Samsung Galaxy Tab Active5 Pro SM-X350N Snapdragon 128 GB 25.6 cm (10.1 inch) 6 GB Wi-Fi 6 (802.11ax) Green
Samsung Galaxy Tab Active5 Pro SM-X350N Snapdragon 128 GB 25.6 cm (10.1 inch) 6 GB Wi-Fi 6 (802.11ax) Green
Samsung Galaxy Tab Active5 Pro SM-X350N Snapdragon 128 GB 25.6 cm (10.1 inch) 6 GB Wi-Fi 6 (802.11ax) Green
Samsung Galaxy Tab Active5 Pro SM-X350N Snapdragon 128 GB 25.6 cm (10.1 inch) 6 GB Wi-Fi 6 (802.11ax) Green
Samsung Galaxy Tab Active5 Pro SM-X350N Snapdragon 128 GB 25.6 cm (10.1 inch) 6 GB Wi-Fi 6 (802.11ax) Green
Samsung Galaxy Tab Active5 Pro SM-X350N Snapdragon 128 GB 25.6 cm (10.1 inch) 6 GB Wi-Fi 6 (802.11ax) Green
Samsung Galaxy Tab Active5 Pro SM-X350N Snapdragon 128 GB 25.6 cm (10.1 inch) 6 GB Wi-Fi 6 (802.11ax) Green
Samsung Galaxy Tab Active5 Pro SM-X350N Snapdragon 128 GB 25.6 cm (10.1 inch) 6 GB Wi-Fi 6 (802.11ax) Green
Samsung Galaxy Tab Active5 Pro SM-X350N Snapdragon 128 GB 25.6 cm (10.1 inch) 6 GB Wi-Fi 6 (802.11ax) Green
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R10,243
+R39 Reward
The essential package tailored for businessGalaxy Enterprise Edition is a package of products, solutions and services that comes business-ready, right out of the box from the very first day.Ready to take on rugged environmentsBuilt for tough conditions, Galaxy Tab Active5 Pro is MIL-STD-810H complia... Read More
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Stock 12 Code 32290 Brand SAMSUNG Model SM-X350NZGAEEB Warranty 2 Years

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Estimated delivery Thursday, October 1
You will be kept updated through our detailed tracking system
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The essential package tailored for business
Galaxy Enterprise Edition is a package of products, solutions and services that comes business-ready, right out of the box from the very first day.

Ready to take on rugged environments
Built for tough conditions, Galaxy Tab Active5 Pro is MIL-STD-810H compliant. Its display features Corning® Gorilla® Glass Victus®+ to help protect the screen from scratches and cracks during everyday tasks.

Responsive touch for seamless hands-on work
Keep working without interruptions. Galaxy Tab Active5 Pro's touchscreen remains responsive even with gloves on, so you don’t have to constantly remove them.

Optimised connectivity to drive you forward
Wi-Fi 6E delivers faster speeds with expanded bandwidth, enabling smooth communication and data access. Dual GPS improves location accuracy for precise tracking, while eSIM supports connectivity without a physical SIM, keeping workers connected.

Front Tagging NFC. A smoother way to pay
Front Tagging NFC enables simple, tap-based payments right on the front screen of Galaxy Tab Active5 Pro, making transactions easy at kiosks and self-service stations. With Front Tagging NFC functionality, it eliminates the need for extra accessories, helping businesses to operate efficiently.

Brilliantly vivid visuals for detailed clarity
The 10.1-inch display on Galaxy Tab Active5 Pro now shines up to 600 nits with up to 120Hz refresh rate for smooth scrolling and responsive interactions. Intelligent Vision Booster enhances visibility, keeping content clear even in bright outdoor settings.

Audio tuned for demanding workspaces
Maximised Volume ensures important alerts and sounds cut through noisy environments, making them easier to hear in the field. Anti-feedback noise reduction technology reduces interference when multiple devices are updated or tested simultaneously.

Circle it to find what you need instantly
Instantly search anything you see on your Galaxy Tab Active5 Pro with Google. Circle, highlight, scribble, or tap any image, video, or text to search without switching apps. Quickly get the info you need, then get right back to what you're doing.

Powerful performance for smooth workflow
Handle demanding workloads with ease, thanks to the 4nm Snapdragon® chipset. With Galaxy Tab Active5 Pro offering 6GB or 8GB memory and 128GB or 256GB of storage — plus expandable storage up to 2TB with a Micro SD card — you’ll have the power and space to conveniently handle files, apps and essential data.

Active Key. Shortcut your tasks
Accelerate your workflow with Active Key on Galaxy Tab Active5 Pro. Assign it to launch apps or scan barcodes instantly. Users can customise functions, developers can integrate controls and IT admins can manage remapping for seamless operations.

Maximise frontline worker's productivity
Empower your workforce with intelligent persona-driven efficiency. Whether it is Maintenance Technician, Field Service Technician, Inventory Clerk or Safety Engineer, SAP Service and Asset Manager covers the main processes and services required for these personas with optimised functions on Galaxy Tab Active5 Pro.

A PC-like experience without the PC
Turn your tablet into a powerful workstation. With DeX on Monitor, enjoy a PC-like experience on a bigger screen, even without a computer. Pair it with a POGO keyboard for a full desktop setup, making it easier to work efficiently virtually anytime, anywhere.

Secure your data with Knox Vault
Knox Vault locks your critical data in a separate, tamper-resistant hardware space, helping to shield it from unauthorised access.

Samsung Galaxy Tab Active5 Pro SM-X350N. Display diagonal: 25.6 cm (10.1"), Display resolution: 1920 x 1200 pixels. Internal storage capacity: 128 GB. Processor frequency: 2.4 GHz, Processor family: Snapdragon. Internal memory: 6 GB. Rear camera resolution (numeric): 12 MP, Rear camera type: Single camera, Front camera resolution (numeric): 8 MP, Front camera. Top Wi-Fi standard: Wi-Fi 6 (802.11ax). Assisted GPS (A-GPS). Card reader integrated. Weight: 680 g. Product colour: Green

Key Highlights
  • 25.7 cm (10.1") 1920 x 1200 TFT
  • 6GB
  • Android
  • Slate Mobile tablet Green
  • 25.6 cm (10.1") 1920 x 1200 pixels TFT
  • Snapdragon 2.4 GHz
  • 128 GB Card reader integrated
  • Single camera 12 MP Front camera 8 MP
  • Wi-Fi 6 (802.11ax) Bluetooth 5.4 Near Field Communication (NFC)
  • 10100 mAh
Specifications
3.5 mm connector
Yes
Accelerometer
Yes
Ambient light sensor
Yes
Assisted GPS (A-GPS)
Yes
Battery capacity
10100 mAh
Battery endurance in cycles
2000
Battery endurance per cycle
8570 min
BeiDou
Yes
Bluetooth
Yes
Bluetooth version
5.4
Card reader integrated
Yes
Compatible memory cards
MicroSD (TransFlash)
Depth
10.2 mm
Device type
Mobile tablet
Display diagonal
25.6 cm (10.1")
Display number of colours
16 million colours
Display resolution
1920 x 1200 pixels
Energy efficiency class
E
Energy efficiency scale
A to G
Fingerprint reader
Yes
Form factor
Slate
Front camera
Yes
Front camera resolution (numeric)
8 MP
Galileo
Yes
GLONASS
Yes
GPS (satellite)
Yes
Gyroscope
Yes
Hall sensor
Yes
HD type
Full HD+
Height
170.2 mm
Internal memory
6 GB
Internal storage capacity
128 GB
International Protection (IP) code
IP68
Maximum memory card size
2 TB
Maximum refresh rate
120 Hz
Maximum video resolution
3840 x 2160 pixels
Mobile network connection
No
Near Field Communication (NFC)
Yes
Panel type
TFT
Platform
Android
Position location
Yes
Processor cores
8
Processor family
Snapdragon
Processor frequency
2.4 GHz
Processor manufacturer
Qualcomm
Product colour
Green
Proximity sensor
Yes
Quasi-Zenith Satellite System (QZSS)
Yes
Rear camera flash
Yes
Rear camera resolution (numeric)
12 MP
Rear camera type
Single camera
Removable battery
Yes
Repairability class
B
Repairability index
3.6
Repeated free fall reliability class
E
Top Wi-Fi standard
Wi-Fi 6 (802.11ax)
USB 3.2 Gen 1 (3.1 Gen 1) Type-A ports quantity
1
USB Type-C charging port
Yes
USB Type-C required charging power (max)
15 W
USB Type-C required charging power (min)
10 W
User memory
107.5 GB
Video recording
Yes
Voice call
Yes
Weight
680 g
Wi-Fi Direct
Yes
Wi-Fi standards
802.11a, 802.11b, 802.11g, Wi-Fi 4 (802.11n), Wi-Fi 5 (802.11ac), Wi-Fi 6 (802.11ax)
Width
242.9 mm

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Price history over the last 6 months
Samsung Galaxy Tab Active5 Pro SM-X350N Snapdragon 128 GB 25.6 cm (10.1 inch) 6 GB Wi-Fi 6 (802.11ax) Green
Current
R10,243
Lowest
R10,152
Highest
R22,585
Change 24H
-R10,201   -50%
Week
-R10,201   -50%
Month
-R10,201   -50%

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