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Before you believe a bad review about us

We would like to respond openly to every negative review about us. Many are posted anonymously, so we cannot reach those customers directly. This open letter is our reply, and we would be grateful if you took a moment to read it.

But here is what a one-star review will never tell you:

  • We import from 70+ official distributors. That is why you pay far less than local retail — and why delivery takes longer. We publish the date before you pay, never after.
  • You can pay only when your goods land in Johannesburg. Pay on Arrival, no full payment up front. Ask yourself what scammer offers that.
  • Nobody has ever lost money with us. You get the product, or you get a refund. There is no third option, and there never has been.
  • We are part of the ITwork group — ten years trading in Europe, nine stores, thousands of positive reviews.
  • Johannesburg and Cape Town stores open this year — real shelves, real stock, walk in and buy the same day.

We are not satisfied with our review scores, and we are not going to fix them by hiding anything. We are fixing them by being faster, clearer and easier to reach than any reason to complain.

Read the full letter — photos and video of real shipments, and a straight answer to every accusation.

Problem with an order right now? Write to [email protected], [email protected] or [email protected] — answered the same business day. The letter also lists our group and store owners' contacts.
Know our brand? Leave an honest review, send us a screenshot, and pick a free gift — shipped free of charge within 1–2 business days.
Pay the courier with no extra fees.
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Samsung Galaxy Book6 Ultra Copilot+ PC Intel Core Ultra X7 358H Laptop 40.6 cm (16 inch) Touchscreen WQXGA+ 32 GB LPDDR5x-SDRAM 1 TB SSD Wi-Fi 7 (802.11be) Windows 11 Home Grey

Samsung Galaxy Book6 Ultra Copilot+ PC Intel Core Ultra X7 358H Laptop 40.6 cm (16 inch) Touchscreen WQXGA+ 32 GB LPDDR5x-SDRAM 1 TB SSD Wi-Fi 7 (802.11be) Windows 11 Home Grey
Samsung Galaxy Book6 Ultra Copilot+ PC Intel Core Ultra X7 358H Laptop 40.6 cm (16 inch) Touchscreen WQXGA+ 32 GB LPDDR5x-SDRAM 1 TB SSD Wi-Fi 7 (802.11be) Windows 11 Home Grey
Samsung Galaxy Book6 Ultra Copilot+ PC Intel Core Ultra X7 358H Laptop 40.6 cm (16 inch) Touchscreen WQXGA+ 32 GB LPDDR5x-SDRAM 1 TB SSD Wi-Fi 7 (802.11be) Windows 11 Home Grey
Samsung Galaxy Book6 Ultra Copilot+ PC Intel Core Ultra X7 358H Laptop 40.6 cm (16 inch) Touchscreen WQXGA+ 32 GB LPDDR5x-SDRAM 1 TB SSD Wi-Fi 7 (802.11be) Windows 11 Home Grey
Samsung Galaxy Book6 Ultra Copilot+ PC Intel Core Ultra X7 358H Laptop 40.6 cm (16 inch) Touchscreen WQXGA+ 32 GB LPDDR5x-SDRAM 1 TB SSD Wi-Fi 7 (802.11be) Windows 11 Home Grey
Samsung Galaxy Book6 Ultra Copilot+ PC Intel Core Ultra X7 358H Laptop 40.6 cm (16 inch) Touchscreen WQXGA+ 32 GB LPDDR5x-SDRAM 1 TB SSD Wi-Fi 7 (802.11be) Windows 11 Home Grey
Samsung Galaxy Book6 Ultra Copilot+ PC Intel Core Ultra X7 358H Laptop 40.6 cm (16 inch) Touchscreen WQXGA+ 32 GB LPDDR5x-SDRAM 1 TB SSD Wi-Fi 7 (802.11be) Windows 11 Home Grey
Samsung Galaxy Book6 Ultra Copilot+ PC Intel Core Ultra X7 358H Laptop 40.6 cm (16 inch) Touchscreen WQXGA+ 32 GB LPDDR5x-SDRAM 1 TB SSD Wi-Fi 7 (802.11be) Windows 11 Home Grey
Samsung Galaxy Book6 Ultra Copilot+ PC Intel Core Ultra X7 358H Laptop 40.6 cm (16 inch) Touchscreen WQXGA+ 32 GB LPDDR5x-SDRAM 1 TB SSD Wi-Fi 7 (802.11be) Windows 11 Home Grey
Samsung Galaxy Book6 Ultra Copilot+ PC Intel Core Ultra X7 358H Laptop 40.6 cm (16 inch) Touchscreen WQXGA+ 32 GB LPDDR5x-SDRAM 1 TB SSD Wi-Fi 7 (802.11be) Windows 11 Home Grey
Samsung Galaxy Book6 Ultra Copilot+ PC Intel Core Ultra X7 358H Laptop 40.6 cm (16 inch) Touchscreen WQXGA+ 32 GB LPDDR5x-SDRAM 1 TB SSD Wi-Fi 7 (802.11be) Windows 11 Home Grey
Samsung Galaxy Book6 Ultra Copilot+ PC Intel Core Ultra X7 358H Laptop 40.6 cm (16 inch) Touchscreen WQXGA+ 32 GB LPDDR5x-SDRAM 1 TB SSD Wi-Fi 7 (802.11be) Windows 11 Home Grey
Samsung Galaxy Book6 Ultra Copilot+ PC Intel Core Ultra X7 358H Laptop 40.6 cm (16 inch) Touchscreen WQXGA+ 32 GB LPDDR5x-SDRAM 1 TB SSD Wi-Fi 7 (802.11be) Windows 11 Home Grey
Samsung Galaxy Book6 Ultra Copilot+ PC Intel Core Ultra X7 358H Laptop 40.6 cm (16 inch) Touchscreen WQXGA+ 32 GB LPDDR5x-SDRAM 1 TB SSD Wi-Fi 7 (802.11be) Windows 11 Home Grey
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Samsung Galaxy Book6 Ultra , Intel Core Ultra X7, 40.6 cm (16"), 2880 x 1800 pixels, 32 GB, 1 TB, Windows 11 Home

Samsung Galaxy Book6 Ultra . Product type: Laptop, Form factor: Clamshell. Processor family: Intel Core Ultra X7, Processor model: 358H. Display diagonal: 40.6 cm (16"), HD type: WQXGA+, Display resolution: 2880 x 1800 pixels, Touchscreen. Internal memory: 32 GB, Internal memory type: LPDDR5x-SDRAM. Total storage capacity: 1 TB, Storage media: SSD. On-board graphics card model: Intel Arc B390. Operating system installed: Windows 11 Home. Product colour: Grey

Key Highlights
  • Laptop Clamshell Grey
  • Intel Core Ultra X7 358H Processor cores: 16
  • Touchscreen 40.6 cm (16") WQXGA+ 2880 x 1800 pixels AMOLED 16:10
  • 32 GB LPDDR5x-SDRAM
  • 1 TB SSD
  • Intel Arc B390 On-board graphics card cores: 12
  • Wi-Fi 7 (802.11be) Bluetooth 5.4
  • Lithium-Ion (Li-Ion) 80.2 Wh
  • Windows 11 Home
Specifications
AI software frameworks supported by NPU
Windows ML, OpenVINO, DirectML, ONNX RT, WebNN
Ambient light sensor
Yes
Anti-reflective coating
Yes
Audio system
Dolby Atmos
Battery capacity
80.2 Wh
Battery technology
Lithium-Ion (Li-Ion)
Bluetooth
Yes
Bluetooth version
5.4
Built-in microphone
Yes
Card reader integrated
Yes
Combo headphone/mic port
Yes
Compatible memory cards
SDXC
Continuous video playback time
30 h
Copilot key
Yes
Copilot+ PC
Yes
Depth
248 mm
Discrete graphics card
No
Discrete graphics card model
Not available
Display diagonal
40.6 cm (16")
Display diagonal (metric)
40.6 cm
Display glass type
Gorilla Glass
Display resolution
2880 x 1800 pixels
Display technology marketing name
Dynamic AMOLED 2X
Efficient cores
8
Efficient-core base frequency
1.5 GHz
Efficient-core Max Turbo Frequency
3.5 GHz
Fast charging
Yes
Fingerprint reader
Yes
Form factor
Clamshell
Front camera
Yes
Front camera resolution (numeric)
2 MP
Graphics card Open GL support
Yes
Hall sensor
Yes
HD type
WQXGA+
HDMI ports quantity
1
HDMI version
2.1
Height
15.4 mm
High Dynamic Range (HDR) supported
Yes
High Dynamic Range (HDR) technology
DisplayHDR True Black 1000
Intel® Thunderbolt 4
Yes
Internal memory
32 GB
Internal memory type
LPDDR5x-SDRAM
Introduction year
2026
Keyboard backlit
Yes
Low Power Efficient-core Base Frequency
1500 MHz
Low Power Efficient-core Max Turbo Frequency
3.3 GHz
Low Power Efficient-cores
4
Maximum display brightness (HDR)
1000 cd/m²
Maximum internal memory
32 GB
Maximum refresh rate
120 Hz
Maximum turbo power
80 W
Memory form factor
On-board
MIMO
Yes
Mobile network connection
No
Native aspect ratio
16:10
Neural processor unit (NPU)
Intel AI Boost
NPU performance up to
50 TOPs
Number of built-in speakers
6
Number of microphones
2
Number of SSDs installed
1
Numeric keypad
No
NVMe
Yes
On-board GPU manufacturer
Intel
On-board graphics card
Yes
On-board graphics card 4K support
Yes
On-board graphics card 8K support
Yes
On-board graphics card cores
12
On-board graphics card family
Intel Arc Graphics
On-board graphics card model
Intel Arc B390
Operating system installed
Windows 11 Home
Optical drive type
No
Original brand name
Samsung
Panel type
AMOLED
Performance cores
4
Performance-core base frequency
1.9 GHz
Performance-core Max Turbo Frequency
4.8 GHz
Pointing device
Touchpad
Processor base power
25 W
Processor boost frequency
4.8 GHz
Processor cache
18 MB
Processor cache type
Smart Cache
Processor cores
16
Processor family
Intel Core Ultra X7
Processor generation
Intel® Core™ Ultra (Series 3)
Processor manufacturer
Intel
Processor model
358H
Processor socket
FCBGA2540
Processor threads
16
Product colour
Grey
Product type
Laptop
Sparsity support
Yes
SSD capacity
1 TB
SSD form factor
M.2
Standard Dynamic Range (SDR) brightness
500 cd/m²
Storage media
SSD
Thunderbolt 4 ports quantity
2
Top Wi-Fi standard
Wi-Fi 7 (802.11be)
Total SSDs capacity
1 TB
Total storage capacity
1 TB
Touchscreen
Yes
Trusted Platform Module (TPM)
Yes
USB 2.0 ports quantity
0
USB 3.2 Gen 1 (3.1 Gen 1) Type-A ports quantity
1
USB 3.2 Gen 1 (3.1 Gen 1) Type-C ports quantity
0
USB Power Delivery (USB PD)
Yes
USB Type-C charging port
Yes
USB Type-C required charging power (max)
100 W
USB Type-C required charging power (min)
95 W
Weight
1.79 kg
Wi-Fi band
Tri-band (2.4 GHz / 5 GHz / 6 GHz)
Wi-Fi standards
802.11a, 802.11b, 802.11g, Wi-Fi 4 (802.11n), Wi-Fi 5 (802.11ac), Wi-Fi 6 (802.11ax), Wi-Fi 6E (802.11ax), Wi-Fi 7 (802.11be)
Width
356.9 mm
Windows Studio effects support
Yes

Manual

Open Manual

Leaflet

Open Leaflet
Price history over the last 6 months
Samsung Galaxy Book6 Ultra Copilot+ PC Intel Core Ultra X7 358H Laptop 40.6 cm (16 inch) Touchscreen WQXGA+ 32 GB LPDDR5x-SDRAM 1 TB SSD Wi-Fi 7 (802.11be) Windows 11 Home Grey
Current
R44,518
Lowest
R44,362
Highest
R55,748
Change 24H
+R156   +0%
Week
-R1,562   -3%
Month
-R3,857   -8%

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