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Before you believe a bad review about us

We would like to respond openly to every negative review about us. Many are posted anonymously, so we cannot reach those customers directly. This open letter is our reply, and we would be grateful if you took a moment to read it.

But here is what a one-star review will never tell you:

  • We import from 70+ official distributors. That is why you pay far less than local retail — and why delivery takes longer. We publish the date before you pay, never after.
  • You can pay only when your goods land in Johannesburg. Pay on Arrival, no full payment up front. Ask yourself what scammer offers that.
  • Nobody has ever lost money with us. You get the product, or you get a refund. There is no third option, and there never has been.
  • We are part of the ITwork group — ten years trading in Europe, nine stores, thousands of positive reviews.
  • Johannesburg and Cape Town stores open this year — real shelves, real stock, walk in and buy the same day.

We are not satisfied with our review scores, and we are not going to fix them by hiding anything. We are fixing them by being faster, clearer and easier to reach than any reason to complain.

Read the full letter — photos and video of real shipments, and a straight answer to every accusation.

Problem with an order right now? Write to [email protected], [email protected] or [email protected] — answered the same business day. The letter also lists our group and store owners' contacts.
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Samsung Galaxy Book5 NP754XHD-KD2DE laptop Intel Core Ultra 5 226V 39.6 cm (15.6 inch) Full HD 32 GB LPDDR5x-SDRAM 512 GB SSD Wi-Fi 7 (802.11be) Windows 11 Pro German Silver

Samsung Galaxy Book5 NP754XHD-KD2DE laptop Intel Core Ultra 5 226V 39.6 cm (15.6 inch) Full HD 32 GB LPDDR5x-SDRAM 512 GB SSD Wi-Fi 7 (802.11be) Windows 11 Pro German Silver
Samsung Galaxy Book5 NP754XHD-KD2DE laptop Intel Core Ultra 5 226V 39.6 cm (15.6 inch) Full HD 32 GB LPDDR5x-SDRAM 512 GB SSD Wi-Fi 7 (802.11be) Windows 11 Pro German Silver
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R20,601
+R83 Reward
Get ready to upgrade your laptop game with the Samsung Galaxy Book5 range. In this article, we'll break down the differences between the latest Galaxy Book5 360, Galaxy Book5 Pro and Galaxy Book5 Pro 360. Discover which model is perfect for gaming, which offers the best performance for professionals... Read More
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Stock 20 Code 123248 Brand SAMSUNG Model NP754XHD-KD2DE Warranty 2 Years

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Estimated delivery Tuesday, October 6
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Get ready to upgrade your laptop game with the Samsung Galaxy Book5 range. In this article, we'll break down the differences between the latest Galaxy Book5 360, Galaxy Book5 Pro and Galaxy Book5 Pro 360. Discover which model is perfect for gaming, which offers the best performance for professionals, and which best suits students and creatives. No matter your needs, we’re confident that there's a Galaxy Book5 laptop that's just right for you.

Samsung Galaxy Book5 NP754XHD-KD2DE. Product type: Laptop, Form factor: Clamshell. Processor family: Intel Core Ultra 5, Processor model: 226V. Display diagonal: 39.6 cm (15.6"), HD type: Full HD, Display resolution: 1920 x 1080 pixels. Internal memory: 32 GB, Internal memory type: LPDDR5x-SDRAM. Total storage capacity: 512 GB, Storage media: SSD. On-board graphics card model: Intel Arc Graphics 130V. Operating system installed: Windows 11 Pro. Product colour: Silver. Weight: 1.55 kg

Key Highlights
  • Windows 11 Pro
  • Intel Core Ultra 5 226V (8MB Cache)
  • 39.6 cm (15.6") Full HD 1920 x 1080 IPS
  • 32GB LPDDR5x-SDRAM & 512GB SSD
  • Laptop Clamshell Silver
  • Intel Core Ultra 5 226V Processor cores: 8
  • 39.6 cm (15.6") Full HD 1920 x 1080 pixels IPS
  • 32 GB LPDDR5x-SDRAM
  • 512 GB SSD
  • Intel Arc Graphics 130V
  • Wi-Fi 7 (802.11be) Bluetooth 5.4
  • Lithium-Ion (Li-Ion) 65 W
  • Windows 11 Pro
Specifications
AC adapter included
Yes
AC adapter power
65 W
Accelerometer
Yes
AI software frameworks supported by NPU
DirectML, ONNX RT, OpenVINO, Windows ML
Antenna type
2x2
Anti-glare screen
Yes
Audio system
Dolby Atmos
Battery technology
Lithium-Ion (Li-Ion)
Battery weight
259 g
Bluetooth
Yes
Bluetooth version
5.4
Built-in microphone
Yes
Cable lock slot
Yes
Cable lock slot type
Kensington
Card reader integrated
Yes
Combo headphone/mic port
Yes
Compatible memory cards
MicroSD (TransFlash)
Depth
228 mm
Discrete graphics card
No
Discrete graphics card model
Not available
Display brightness
370 cd/m²
Display diagonal
39.6 cm (15.6")
Display resolution
1920 x 1080 pixels
Fingerprint reader
No
Form factor
Clamshell
Front camera
Yes
Front camera HD type
Full HD
Front camera resolution
1920 x 1080 pixels
GPU performance up to
53 TOPs
Gyroscope
Yes
Hall sensor
Yes
HD type
Full HD
HDMI ports quantity
1
Height
15.1 mm
Internal memory
32 GB
Internal memory type
LPDDR5x-SDRAM
Island-style keyboard
Yes
Keyboard language
German
Low Power Efficient-core Base Frequency
2100 MHz
Low Power Efficient-core Max Turbo Frequency
3.5 GHz
Low Power Efficient-cores
4
Maximum display brightness (HDR)
500 cd/m²
Maximum refresh rate
60 Hz
Maximum turbo power
37 W
Memory form factor
On-board
Mobile network connection
No
Neural processor unit (NPU)
Intel AI Boost
NPU performance up to
40 TOPs
Number of battery cells
4
Number of built-in speakers
2
Number of microphones
2
Number of SSDs installed
1
Numeric keypad
Yes
NVMe
Yes
On-board GPU manufacturer
Intel
On-board graphics card
Yes
On-board graphics card family
Intel Arc Graphics
On-board graphics card model
Intel Arc Graphics 130V
Operating system installed
Windows 11 Pro
Optical drive type
No
Panel type
IPS
Performance cores
4
Performance-core base frequency
2.1 GHz
Performance-core Max Turbo Frequency
4.5 GHz
Pixel density
141 ppi
Pointing device
Touchpad
Processor base power
17 W
Processor boost frequency
4.5 GHz
Processor cache
8 MB
Processor cache type
Smart Cache
Processor cores
8
Processor family
Intel Core Ultra 5
Processor generation
Intel Core Ultra (Series 2)
Processor manufacturer
Intel
Processor model
226V
Processor threads
8
Product colour
Silver
Product type
Laptop
Removable battery
No
Sparsity support
Yes
Speaker power
2 W
SSD capacity
512 GB
Storage media
SSD
Top Wi-Fi standard
Wi-Fi 7 (802.11be)
Total processor performance up to
97 TOPs
Total SSDs capacity
512 GB
Total storage capacity
512 GB
Touchscreen
No
Trusted Platform Module (TPM)
Yes
USB 3.2 Gen 1 (3.1 Gen 1) Type-A ports quantity
2
USB4 Gen 2x2 ports quantity
2
Weight
1.55 kg
Wi-Fi standards
802.11a, 802.11b, 802.11g, Wi-Fi 4 (802.11n), Wi-Fi 5 (802.11ac), Wi-Fi 6 (802.11ax), Wi-Fi 6E (802.11ax)
Width
356 mm
Windows Studio effects support
Yes

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Price history over the last 6 months
Samsung Galaxy Book5 NP754XHD-KD2DE laptop Intel Core Ultra 5 226V 39.6 cm (15.6 inch) Full HD 32 GB LPDDR5x-SDRAM 512 GB SSD Wi-Fi 7 (802.11be) Windows 11 Pro German Silver
Current
R20,601
Lowest
R20,280
Highest
R21,331
Change 24H
+R40   +0%
Week
+R215   +1%
Month
+R119   +1%

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