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We would like to respond openly to every negative review about us. Many are posted anonymously, so we cannot reach those customers directly. This open letter is our reply, and we would be grateful if you took a moment to read it.

But here is what a one-star review will never tell you:

  • We import from 70+ official distributors. That is why you pay far less than local retail — and why delivery takes longer. We publish the date before you pay, never after.
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  • Nobody has ever lost money with us. You get the product, or you get a refund. There is no third option, and there never has been.
  • We are part of the ITwork group — ten years trading in Europe, nine stores, thousands of positive reviews.
  • Johannesburg and Cape Town stores open this year — real shelves, real stock, walk in and buy the same day.

We are not satisfied with our review scores, and we are not going to fix them by hiding anything. We are fixing them by being faster, clearer and easier to reach than any reason to complain.

Read the full letter — photos and video of real shipments, and a straight answer to every accusation.

Problem with an order right now? Write to [email protected], [email protected] or [email protected] — answered the same business day. The letter also lists our group and store owners' contacts.
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Saeco SM6580/10 coffee maker Fully-auto Espresso machine 1.8 L

Saeco SM6580/10 coffee maker Fully-auto Espresso machine 1.8 L
Saeco SM6580/10 coffee maker Fully-auto Espresso machine 1.8 L
Saeco SM6580/10 coffee maker Fully-auto Espresso machine 1.8 L
Saeco SM6580/10 coffee maker Fully-auto Espresso machine 1.8 L
Saeco SM6580/10 coffee maker Fully-auto Espresso machine 1.8 L
Saeco SM6580/10 coffee maker Fully-auto Espresso machine 1.8 L
Saeco SM6580/10 coffee maker Fully-auto Espresso machine 1.8 L
Saeco SM6580/10 coffee maker Fully-auto Espresso machine 1.8 L
Saeco SM6580/10 coffee maker Fully-auto Espresso machine 1.8 L
Saeco SM6580/10 coffee maker Fully-auto Espresso machine 1.8 L
Saeco SM6580/10 coffee maker Fully-auto Espresso machine 1.8 L
Saeco SM6580/10 coffee maker Fully-auto Espresso machine 1.8 L
Saeco SM6580/10 coffee maker Fully-auto Espresso machine 1.8 L
Saeco SM6580/10 coffee maker Fully-auto Espresso machine 1.8 L
Saeco SM6580/10 coffee maker Fully-auto Espresso machine 1.8 L
Saeco SM6580/10 coffee maker Fully-auto Espresso machine 1.8 L
Saeco SM6580/10 coffee maker Fully-auto Espresso machine 1.8 L
Saeco SM6580/10 coffee maker Fully-auto Espresso machine 1.8 L
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R16,903
Saeco SM6580/10. Product type: Espresso machine, Coffee maker type: Fully-auto, Water tank capacity: 1.8 L, Coffee input type: Coffee beans, Number of spouts: 2, Built-in grinder. Display type: TFT. Power: 1500 W... Read More
Out Of Stock
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Stock Out Of StockNo Stock Code 2580692 Brand SAECO Model SM6580/10 Warranty 2 Years

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Saeco SM6580/10. Product type: Espresso machine, Coffee maker type: Fully-auto, Water tank capacity: 1.8 L, Coffee input type: Coffee beans, Number of spouts: 2, Built-in grinder. Display type: TFT. Power: 1500 W

Key Highlights
  • Countertop Fully-auto Espresso machine 1.8 L
  • Coffee beans
  • 15 bar
  • Built-in grinder Adjustable coffee strength Hot water system Built-in display
  • Coffee making Espresso making Cappuccino making
  • 1500 W
Specifications
AC input frequency
50 Hz
AC input voltage
230 V
Adjustable coffee strength
Yes
Adjustable grinder settings
Yes
Americano making
Yes
Appliance placement
Countertop
Auto power off
Yes
Auto power off after (max)
30 min
Automatic anti-calc
Yes
Built-in display
Yes
Built-in grinder
Yes
Built-in milk frother
Yes
Caffe Crema making
Yes
Cappuccino making
Yes
Certification
EN 50564:2011
Coffee beans capacity
300 g
Coffee input type
Coffee beans
Coffee maker type
Fully-auto
Coffee making
Yes
Control type
Touch
Cord length
1.2 m
Country of origin
Romania
Dangerous goods
No
Depth
448 mm
Dishwasher-proof parts
Yes
Display type
TFT
Drip tray capacity
500 ml
Drip/spout light
Yes
Energy efficiency class
B
Espresso making
Yes
Fast heat
Yes
Filter compatibility
AquaClean
Height
383 mm
Hot water system
Yes
Housing material
Metal, Plastic
Latte Macchiato making
Yes
Latte making
Yes
Lungo making
Yes
Maximum cup height
15 cm
Maximum operating pressure
15 bar
Milk tank capacity
0.6 L
Multi beverage
Yes
Number of coffee strength settings
5
Number of grinder settings
12
Number of programs
14
Number of spouts
2
Number of temperature settings
3
Number of user profiles
4
Package depth
491 mm
Package height
506.5 mm
Package weight
11.3 kg
Package width
295 mm
Packaging content
Milk carafe
Power
1500 W
Power consumption (max)
1500 W
Power consumption (standby)
0.3 W
Pre brew aroma control
Yes
Product type
Espresso machine
Quantity per pack
1 pc(s)
Recycled paper manual
Yes
Removable brewing/infusion unit
Yes
Ristretto making
Yes
Standby function
No
Used capsules container capacity
12 pc(s)
Warranty period
2 year(s)
Water tank capacity
1.8 L
Weight
9 kg
Wi-Fi
No
Width
262 mm

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Price history over the last 6 months
Saeco SM6580/10 coffee maker Fully-auto Espresso machine 1.8 L
Current
R16,903
Lowest
R13,642
Highest
R16,903
Change 24H
+R2,830   +20%
Week
+R2,912   +21%
Month
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