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We would like to respond openly to every negative review about us. Many are posted anonymously, so we cannot reach those customers directly. This open letter is our reply, and we would be grateful if you took a moment to read it.

But here is what a one-star review will never tell you:

  • We import from 70+ official distributors. That is why you pay far less than local retail — and why delivery takes longer. We publish the date before you pay, never after.
  • You can pay only when your goods land in Johannesburg. Pay on Arrival, no full payment up front. Ask yourself what scammer offers that.
  • Nobody has ever lost money with us. You get the product, or you get a refund. There is no third option, and there never has been.
  • We are part of the ITwork group — ten years trading in Europe, nine stores, thousands of positive reviews.
  • Johannesburg and Cape Town stores open this year — real shelves, real stock, walk in and buy the same day.

We are not satisfied with our review scores, and we are not going to fix them by hiding anything. We are fixing them by being faster, clearer and easier to reach than any reason to complain.

Read the full letter — photos and video of real shipments, and a straight answer to every accusation.

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Ruffwear Home Trail Hip Pack - River Rock Green

Ruffwear Home Trail Hip Pack - River Rock Green
Ruffwear Home Trail Hip Pack - River Rock Green
0 reviews • Write a review
R1,965
+R5 Reward
The Ruffwear Home Trail Hip Pack in River Rock Green is a versatile and durable waist pack designed for dog owners who enjoy outdoor activities. With a 1.8 L capacity, it provides ample space for essentials while keeping your hands free. Made from 420D nylon ripstop with a DWR finish, this hip pack ... Read More
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Stock 8 Code 2841692 Model 731958 Warranty 2 Years

Shipping & Returns

Estimated delivery Thursday, October 1
You will be kept updated through our detailed tracking system
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The Ruffwear Home Trail Hip Pack in River Rock Green is a versatile and durable waist pack designed for dog owners who enjoy outdoor activities. With a 1.8 L capacity, it provides ample space for essentials while keeping your hands free. Made from 420D nylon ripstop with a DWR finish, this hip pack is built to withstand the elements. The adjustable waist belt fits waists from 38 to 122 cm, ensuring a comfortable and secure fit for a wide range of users.

Advantages

This hip pack offers convenient access to treats, waste bags, and small gear through multiple pockets. The integrated treat pouch and dedicated waste bag dispenser make it easy to manage your dog's needs on the go. Reflective trim enhances visibility in low-light conditions, and the Bluesign® approved materials reflect a commitment to sustainability.

Suitable for

  • Dog walking
  • Hiking
  • Trail running
  • Everyday outings

Key specifications

  • Color: River Rock Green
  • Capacity: 1.8 L (110 cu in)
  • Main Material: 420D Nylon Ripstop with DWR finish
  • Lining Material: 210D Nylon Taffeta
  • Waist Belt Adjustment: 38-122 cm (15-48 in)
  • Main Compartment: Zippered
  • External Pockets: Front zippered pocket, external stretch mesh pocket
  • Internal Pockets: Mesh organization pockets
  • Waste Bag Dispenser: Dedicated external pocket with dispenser
  • Treat Pouch: Integrated, easy-access
  • Key Clip: Internal
  • Reflective Trim: Yes
  • Zipper Type: YKK reverse coil zippers
  • Attachment Points: External gear loops
  • Care Instructions: Hand wash with mild detergent, air dry
  • Sustainability: Bluesign® approved materials

Recommendations

For dog owners who love the outdoors, the Ruffwear Home Trail Hip Pack is an essential accessory. Its thoughtful design and durable construction make it a reliable companion for any adventure.

Specifications
Adjustable shoulder strap
Yes
Backpack style straps
No
Brand
Ruffwear
Carrying handle(s)
No
Category
Dog Hip Pack
Closure type
Zippered
Colour name
River Rock Green
Depth
10 cm
EAN
748960081218
Height
20 cm
Interior pocket
Yes
Interior pocket closure type
Zippered
Interior pocket type
Mesh organization pockets
Luggage type
Waist pack
Material
420D Nylon Ripstop with DWR finish
Model
731958
MPN
731958
Notebook compartment
No
Product main colour
Green
Shell type
Softshell
Shoulder strap
Yes
Tablet compartment
No
Volume
1.8 L
Weight
0.3 kg
Wheels
No
Width
15 cm
Price history over the last 6 months
Ruffwear Home Trail Hip Pack - River Rock Green
Current
R1,965
Lowest
R1,423
Highest
R1,965
Change 24H
+R447   +29%
Week
+R459   +30%
Month
+R451   +30%

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