Ruckus WD Adv Replace R350 3 Yr

This service contract provides advanced hardware replacement and comprehensive technical support for the Ruckus R350 access point, ensuring uninterrupted network performance for three full years. The standout capability is the next-business-day shipment of replacement hardware, minimizing downtime and keeping your wireless infrastructure reliable.

Advantages

With this WatchDog Advanced Replacement plan, you gain expedited RMA processing and 24x7 access to Ruckus technical experts. The service includes firmware and software updates, extending the life of your access point and protecting your investment. The per-device licensing model offers flexibility, allowing you to cover exactly the units you need.

Suitable for

• Enterprises requiring guaranteed hardware replacement for critical Ruckus R350 access points
• IT departments seeking predictable support costs and rapid issue resolution
• Organizations needing extended warranty coverage beyond the standard period
• Managed service providers offering service-level agreements to their clients

Key specifications

• Service type: Advanced Replacement
• Covered product: Ruckus R350 Access Point
• Service duration: 3 years
• Support program: Ruckus WatchDog Advanced
• Replacement service level: Next Business Day (NBD) shipment
• Technical support: 24x7 phone and web support
• Software updates: Included for covered AP
• Firmware upgrades: Included for covered AP
• Hardware warranty extension: Yes
• RMA process: Expedited
• License model: Per device

Recommendations

For businesses that depend on continuous wireless connectivity, this service contract is an essential safeguard. It ensures that any hardware failure is addressed swiftly, with minimal operational impact, while keeping your Ruckus R350 access point up to date with the latest software and firmware.