Ruckus Commscope/WatchDog Advance Replacement 12 Months T350 all (803-T350-1000)

Outdoor Wi-Fi networks face harsh conditions, and when a Ruckus T350 access point fails, every hour of downtime means lost productivity and frustrated users. The RUCKUS WatchDog Advance Replacement service ensures your T350 Series APs are restored to full operation quickly, with next-business-day hardware replacement and comprehensive technical support for a full year.

Who is it for

This service is ideal for enterprises, schools, and service providers that rely on Ruckus T350 outdoor access points for mission-critical connectivity. If you need guaranteed hardware replacement and expert assistance without the wait, this plan keeps your network resilient.

Main features

• Advance replacement: a replacement unit ships before you return the defective AP, minimizing downtime.
• Next-business-day response for hardware replacement requests.
• 24x7 technical support for critical issues, with access to Ruckus experts.
• Software updates: minor and major releases included, keeping your APs secure and feature-rich.
• Global coverage, electronic license delivery, and simple activation via registration.

Specifications

• Service type: Advance Replacement
• Duration: 12 months
• Supported product series: Ruckus T350 Series Access Points
• Service level: WatchDog
• Manufacturer: CommScope (Ruckus)
• Replacement method: Advance Replacement (shipment before receiving defective unit)
• Target device environment: Outdoor
• Hardware replacement response time: Next Business Day (NBD)
• Technical support availability: 24x7 for critical issues
• Software update type: Minor and Major Releases
• Service activation: Requires registration
• Geographic coverage: Global
• Product type: Service Plan

Tips

Register your T350 APs immediately after purchase to activate coverage. Keep your proof of purchase and serial numbers handy for faster support. For outdoor deployments, consider pairing this service with a spare AP to further reduce downtime during replacement shipping.