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Before you believe a bad review about us

We would like to respond openly to every negative review about us. Many are posted anonymously, so we cannot reach those customers directly. This open letter is our reply, and we would be grateful if you took a moment to read it.

But here is what a one-star review will never tell you:

  • We import from 70+ official distributors. That is why you pay far less than local retail — and why delivery takes longer. We publish the date before you pay, never after.
  • You can pay only when your goods land in Johannesburg. Pay on Arrival, no full payment up front. Ask yourself what scammer offers that.
  • Nobody has ever lost money with us. You get the product, or you get a refund. There is no third option, and there never has been.
  • We are part of the ITwork group — ten years trading in Europe, nine stores, thousands of positive reviews.
  • Johannesburg and Cape Town stores open this year — real shelves, real stock, walk in and buy the same day.

We are not satisfied with our review scores, and we are not going to fix them by hiding anything. We are fixing them by being faster, clearer and easier to reach than any reason to complain.

Read the full letter — photos and video of real shipments, and a straight answer to every accusation.

Problem with an order right now? Write to [email protected], [email protected] or [email protected] — answered the same business day. The letter also lists our group and store owners' contacts.
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RICOH Service+ IM C320 4 Jahre

RICOH Service+ IM C320 4 Jahre
RICOH Service+ IM C320 4 Jahre
0 reviews • Write a review
R8,507
Extend the protection of your Ricoh IM C320 multifunction printer with this comprehensive 4-year on-site service agreement, ensuring next business day response and genuine Ricoh parts for uninterrupted productivity.OverviewThe Ricoh Service+ IM C320 4-Year plan is a premium maintenance agreement tai... Read More
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Stock Out Of StockNo Stock Code 3394887 Brand RICOH Model 9P48376 Warranty 2 Years

Shipping & Returns

Extend the protection of your Ricoh IM C320 multifunction printer with this comprehensive 4-year on-site service agreement, ensuring next business day response and genuine Ricoh parts for uninterrupted productivity.

Overview

The Ricoh Service+ IM C320 4-Year plan is a premium maintenance agreement tailored for the Ricoh IM C320 A4 color MFP. It covers all parts and labor for on-site repairs, with a guaranteed next business day response during standard business hours (9x5, Monday to Friday). This contract is activated upon purchase or device registration and is delivered by Ricoh-certified technicians or authorized service partners.

What stands out

  • 4 full years of coverage, extending the standard warranty for long-term peace of mind.
  • On-site support: a technician comes to your location, minimizing downtime.
  • Next business day response ensures rapid resolution of hardware issues.
  • Includes all parts and labor for covered repairs, with no hidden costs.
  • Phone and remote technical support for quick troubleshooting.
  • Firmware updates included to keep your device secure and efficient.

Technical details

  • Service type: Extended warranty / maintenance agreement
  • Covered device: Ricoh IM C320 multifunction printer
  • Service duration: 4 years
  • Service level: On-site support
  • Response time: Next business day (NBD)
  • Coverage hours: 9x5 (Monday-Friday, 9 AM - 5 PM local time)
  • Parts and labor: Included
  • Technical support: Phone and remote
  • Firmware updates: Included
  • Service delivery: Technician dispatch
  • Exclusions: Consumables, accessories, user-induced damage, network issues
  • Geographic coverage: Region-specific (confirm with Ricoh)
  • Service provider: Ricoh or authorized partner
  • Prerequisite: Active Ricoh IM C320 device

Our verdict

For businesses relying on the Ricoh IM C320, this 4-year on-site service plan is an essential investment. It eliminates repair cost surprises and ensures your MFP stays operational with minimal disruption, backed by Ricoh's expert support network.

Specifications
Brand
Ricoh
Category
Service & Support
Compatibility
Ricoh IM C320
Model
Service+ IM C320 4-Year On-Site Extended Warranty
MPN
9P48376
Weight
1 kg
Price history over the last 6 months
RICOH Service+ IM C320 4 Jahre
Current
R8,507
Lowest
R8,476
Highest
R8,508
Change 24H
+R7   +0%
Week
—   
Month
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