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We would like to respond openly to every negative review about us. Many are posted anonymously, so we cannot reach those customers directly. This open letter is our reply, and we would be grateful if you took a moment to read it.

But here is what a one-star review will never tell you:

  • We import from 70+ official distributors. That is why you pay far less than local retail — and why delivery takes longer. We publish the date before you pay, never after.
  • You can pay only when your goods land in Johannesburg. Pay on Arrival, no full payment up front. Ask yourself what scammer offers that.
  • Nobody has ever lost money with us. You get the product, or you get a refund. There is no third option, and there never has been.
  • We are part of the ITwork group — ten years trading in Europe, nine stores, thousands of positive reviews.
  • Johannesburg and Cape Town stores open this year — real shelves, real stock, walk in and buy the same day.

We are not satisfied with our review scores, and we are not going to fix them by hiding anything. We are fixing them by being faster, clearer and easier to reach than any reason to complain.

Read the full letter — photos and video of real shipments, and a straight answer to every accusation.

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Ricoh Paper Feed Roller AF031097

Ricoh Paper Feed Roller AF031097
Ricoh Paper Feed Roller AF031097
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R1,075
Paper feed roller engineered to deliver precise, jam-resistant paper pickup in high-volume Ricoh multifunction printers. This genuine Ricoh component (AF031097) restores original feeding performance, ensuring every page moves from cassette to imaging unit without slippage or double feeds.AdvantagesH... Read More
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Stock Out Of StockNo Stock Code 3395430 Brand RICOH Model AF031097 Warranty 2 Years

Shipping & Returns

Paper feed roller engineered to deliver precise, jam-resistant paper pickup in high-volume Ricoh multifunction printers. This genuine Ricoh component (AF031097) restores original feeding performance, ensuring every page moves from cassette to imaging unit without slippage or double feeds.

Advantages

High-friction elastomer surface grips paper reliably across a wide range of weights and finishes. Factory-tested to match Ricoh OEM specifications, it eliminates the guesswork of generic rollers. Installation is straightforward in the paper tray or cassette unit, minimizing downtime. The roller's durable construction extends service intervals, reducing total cost of ownership for busy workgroups.

Suitable for

  • Ricoh Aficio MP C2003, C2004, C2503, C2504 series
  • Ricoh Aficio MP C3003, C3004, C3503, C3504 series
  • Ricoh Aficio MP C4503, C4504, C5503, C5504 series
  • Ricoh Aficio MP C6003, C6004 series
  • Ricoh SP C840DN and SP C842DN printers
  • Office environments requiring consistent, high-quality document output

Key specifications

  • Part type: Paper feed roller (separation and feeding)
  • OEM part number: AF031097 (alternative: AF03-1097)
  • Material: High-friction rubber/elastomer
  • Installation area: Paper tray / cassette unit
  • Printer technology: Laser / LED
  • Device type: Multifunction printer (MFP) / digital copier
  • Condition: New, genuine Ricoh part
  • Package contents: 1 x feed roller

Recommendations

For optimal performance, replace the feed roller as part of scheduled maintenance or when paper pickup becomes inconsistent. Always use genuine Ricoh parts to protect your printer warranty and ensure compatibility. Keep a spare roller on hand to avoid workflow interruptions in high-demand settings.

Specifications
Box contents
1 x Feed Roller
Brand
Ricoh
Category
Printer Roller
Compatibility
Ricoh Aficio MP C2003, C2004, C2503, C2504, C3003, C3004, C3503, C3504, C4503, C4504, C5503, C5504, C6003, C6004 series; Ricoh SP C840DN, SP C842DN
Model
AF031097
MPN
AF031097
OEM code
AF031097
Quantity per pack
1
Weight
0.03 kg
Price history over the last 6 months
Ricoh Paper Feed Roller AF031097
Current
R1,075
Lowest
R1,057
Highest
R1,075
Change 24H
+R15   +1%
Week
—   
Month
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