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We would like to respond openly to every negative review about us. Many are posted anonymously, so we cannot reach those customers directly. This open letter is our reply, and we would be grateful if you took a moment to read it.

But here is what a one-star review will never tell you:

  • We import from 70+ official distributors. That is why you pay far less than local retail — and why delivery takes longer. We publish the date before you pay, never after.
  • You can pay only when your goods land in Johannesburg. Pay on Arrival, no full payment up front. Ask yourself what scammer offers that.
  • Nobody has ever lost money with us. You get the product, or you get a refund. There is no third option, and there never has been.
  • We are part of the ITwork group — ten years trading in Europe, nine stores, thousands of positive reviews.
  • Johannesburg and Cape Town stores open this year — real shelves, real stock, walk in and buy the same day.

We are not satisfied with our review scores, and we are not going to fix them by hiding anything. We are fixing them by being faster, clearer and easier to reach than any reason to complain.

Read the full letter — photos and video of real shipments, and a straight answer to every accusation.

Problem with an order right now? Write to [email protected], [email protected] or [email protected] — answered the same business day. The letter also lists our group and store owners' contacts.
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Ricoh D202K160 Maintenance Kit for Aficio MP 4002/5002 Series

Ricoh D202K160 Maintenance Kit for Aficio MP 4002/5002 Series
Ricoh D202K160 Maintenance Kit for Aficio MP 4002/5002 Series
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R7,475
The Ricoh D202K160 Maintenance Kit is an OEM replacement kit designed to restore the performance and reliability of your Ricoh Aficio MP 4002, MP 4002AD, MP 4002SP, and MP 5002 multifunction printers. This comprehensive kit includes essential wear-and-tear parts such as a fuser unit, transfer roller... Read More
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Stock Out Of StockNo Stock Code 2893474 Brand RICOH Model D202K160 Warranty 2 Years

Shipping & Returns

The Ricoh D202K160 Maintenance Kit is an OEM replacement kit designed to restore the performance and reliability of your Ricoh Aficio MP 4002, MP 4002AD, MP 4002SP, and MP 5002 multifunction printers. This comprehensive kit includes essential wear-and-tear parts such as a fuser unit, transfer roller, paper feed rollers, and separation pads, ensuring your device continues to produce high-quality prints with minimal downtime.

Advantages

By using genuine Ricoh maintenance kits, you extend the life of your printer, maintain consistent print quality, and reduce the risk of paper jams and other common issues. The kit is user-replaceable, allowing for quick and easy installation without the need for a service technician.

Suitable for

  • Ricoh Aficio MP 4002
  • Ricoh Aficio MP 4002AD
  • Ricoh Aficio MP 4002SP
  • Ricoh Aficio MP 5002

Key specifications

  • Product Type: Maintenance Kit
  • Manufacturer: Ricoh
  • MPN: D202K160
  • Compatible Printer Series: Ricoh Aficio MP Series
  • Print Technology: Laser
  • Device Type: Multifunction Printer (MFP) / Digital Copier
  • OEM Part: Yes
  • Condition: New
  • Packaging: Retail Box
  • Unit Quantity: 1 kit

Recommendations

For optimal performance and to maintain your warranty, always use genuine Ricoh maintenance kits. Replace the kit at the manufacturer's recommended interval to ensure your printer operates at peak efficiency.

Specifications
Box contents
Maintenance Kit (Fuser unit, transfer roller, paper feed rollers, separation pads)
Brand
Ricoh
Category
Maintenance Kit
Compatibility
Ricoh Aficio MP 4002, MP 4002AD, MP 4002SP, MP 5002
EAN
4049816061023
Model
D202K160
MPN
D202K160
OEM code
D202K160
Quantity per pack
1
Price history over the last 6 months
Ricoh D202K160 Maintenance Kit for Aficio MP 4002/5002 Series
Current
R7,475
Lowest
R7,475
Highest
R7,735
Change 24H
-R206   -3%
Week
-R218   -3%
Month
—   

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