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Before you believe a bad review about us

We would like to respond openly to every negative review about us. Many are posted anonymously, so we cannot reach those customers directly. This open letter is our reply, and we would be grateful if you took a moment to read it.

But here is what a one-star review will never tell you:

  • We import from 70+ official distributors. That is why you pay far less than local retail — and why delivery takes longer. We publish the date before you pay, never after.
  • You can pay only when your goods land in Johannesburg. Pay on Arrival, no full payment up front. Ask yourself what scammer offers that.
  • Nobody has ever lost money with us. You get the product, or you get a refund. There is no third option, and there never has been.
  • We are part of the ITwork group — ten years trading in Europe, nine stores, thousands of positive reviews.
  • Johannesburg and Cape Town stores open this year — real shelves, real stock, walk in and buy the same day.

We are not satisfied with our review scores, and we are not going to fix them by hiding anything. We are fixing them by being faster, clearer and easier to reach than any reason to complain.

Read the full letter — photos and video of real shipments, and a straight answer to every accusation.

Problem with an order right now? Write to [email protected], [email protected] or [email protected] — answered the same business day. The letter also lists our group and store owners' contacts.
Know our brand? Leave an honest review, send us a screenshot, and pick a free gift — shipped free of charge within 1–2 business days.
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RENEW SILVER HP Pro 400 G9 Mini - i5-13500T, 8GB, 256GB SSD, USB Mouse, Win 11 Pro, 1 years

RENEW SILVER HP Pro 400 G9 Mini - i5-13500T, 8GB, 256GB SSD, USB Mouse, Win 11 Pro, 1 years
RENEW SILVER HP Pro 400 G9 Mini - i5-13500T, 8GB, 256GB SSD, USB Mouse, Win 11 Pro, 1 years
RENEW SILVER HP Pro 400 G9 Mini - i5-13500T, 8GB, 256GB SSD, USB Mouse, Win 11 Pro, 1 years
RENEW SILVER HP Pro 400 G9 Mini - i5-13500T, 8GB, 256GB SSD, USB Mouse, Win 11 Pro, 1 years
RENEW SILVER HP Pro 400 G9 Mini - i5-13500T, 8GB, 256GB SSD, USB Mouse, Win 11 Pro, 1 years
RENEW SILVER HP Pro 400 G9 Mini - i5-13500T, 8GB, 256GB SSD, USB Mouse, Win 11 Pro, 1 years
RENEW SILVER HP Pro 400 G9 Mini - i5-13500T, 8GB, 256GB SSD, USB Mouse, Win 11 Pro, 1 years
RENEW SILVER HP Pro 400 G9 Mini - i5-13500T, 8GB, 256GB SSD, USB Mouse, Win 11 Pro, 1 years
RENEW SILVER HP Pro 400 G9 Mini - i5-13500T, 8GB, 256GB SSD, USB Mouse, Win 11 Pro, 1 years
RENEW SILVER HP Pro 400 G9 Mini - i5-13500T, 8GB, 256GB SSD, USB Mouse, Win 11 Pro, 1 years
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R11,669
RENEW SILVER HP Pro 400 G9 Mini - i5-13500T, 8GB, 256GB SSD, USB Mouse, Win 11 Pro, 1 years The RENEW SILVER HP Pro 400 G9 Mini - i5-13500T is a mini pcs & barebone nuc from HP. Highlights include depth of 175 mm, height of 177 mm and a silver finish. Specifications @TDPart Nbr: 623T0ETR#AB9 Co... Read More
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Stock Out Of StockNo Stock Code 2183781 Brand HP Model 623T0ETR#AB9 Warranty 2 Years

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RENEW SILVER HP Pro 400 G9 Mini - i5-13500T, 8GB, 256GB SSD, USB Mouse, Win 11 Pro, 1 years

The RENEW SILVER HP Pro 400 G9 Mini - i5-13500T is a mini pcs & barebone nuc from HP. Highlights include depth of 175 mm, height of 177 mm and a silver finish.

Specifications

  • @TDPart Nbr: 623T0ETR#AB9
  • Countryoforigin: China, Thailand
  • Depth: 175 mm
  • Ethernet LAN: Yes
  • Height: 177 mm
  • Internalmemory: 8 GB
  • Marketpositioning: Proven productivity
  • Memoryslots: 2x DIMM
  • NVMe: Yes
  • Operatingrelativehumidity HH: 10 - 90%
  • Operatingtemperature TT: 10 - 35 °C
  • Packagedepth: 235 mm
  • Packageheight: 132 mm
  • Packagewidth: 498 mm
  • Product colour: Silver
  • Productcolour: Black
  • Productcondition: Refurbished
  • Short Desc: RENEW SILVER HP Pro 400 G9 Mini - i5-13500T, 8GB, 256GB SSD, USB Mouse, Win 11 Pro, 1 years
  • Size: 177 mm
  • Weight: 1.42 kg
  • Wi Fi: Yes
  • Width: 177 mm

Genuine HP product — MPN: 623T0ETR#AB9.

Specifications
@TDPart Nbr
623T0ETR#AB9
Audiochip
Realtek ALC3252
Brand
HP
Category
Mini PCs & Barebone NUC
Chassistype
Mini PC
Colourname
Jack black
Comboheadphonemicport
Yes
Countryoforigin
China, Thailand
Depth
175 mm
Discretegraphicscard
No
Discretegraphicscardmodel
Not available
Display Portsquantity
2
Displayincluded
No
Efficientcore Max Turbo Frequency
3.2 GHz
Efficientcorebasefrequency
1.2 GHz
Efficientcores
8
Ethernet LAN
Yes
Ethernet LANRJ45ports
1
HDMIportsquantity
1
HDMIversion
2.1
Height
177 mm
Internalmemory
8 GB
Internalmemorytype
DDR4-SDRAM
Keyboardconnectivity
Wired
Keyboardincluded
Yes
Marketpositioning
Proven productivity
Maximumturbopower
92 W
Memoryclockspeed
3200 MHz
Memorylayoutslotsxsize
1 x 8 GB
Memoryslots
2x DIMM
Model
623T0ETR#AB9
Motherboardchipset
Intel Q670
MPN
623T0ETR#AB9
Numberof SSDsinstalled
1
Numberofstoragedrivesinstalled
1
NVMe
Yes
Onboard GPUmanufacturer
Intel
Onboardgraphicscard
Yes
Onboardgraphicscardfamily
Intel® UHD Graphics
Onboardgraphicscardmodel
Intel UHD Graphics 770
Operatingrelativehumidity HH
10 - 90%
Operatingsysteminstalled
Windows 11 Pro
Operatingtemperature TT
10 - 35 °C
Opticaldrivetype
No
Packagedepth
235 mm
Packageheight
132 mm
Packageweight
3.4 kg
Packagewidth
498 mm
Passwordprotection
Yes
Passwordprotectiontype
BIOS, Power on
Performancecore Max Turbo Frequen
4.6 GHz
Performancecorebasefrequency
1.6 GHz
Performancecores
6
Processorbasepower
35 W
Processorboostfrequency
4.6 GHz
Processorcache
24 MB
Processorcachetype
L3
Processorcores
14
Processorfamily
Intel® Core™ i5
Processormanufacturer
Intel
Processormodel
i5-13500T
Processorthreads
20
Product colour
Silver
Product Picture1
https://www.tdbaltic.ee/images/products/HP%20RENEW/623T0ETR%23AB9_2.jpg
Productcolour
Black
Productcondition
Refurbished
Producttype
Mini PC
Short Desc
RENEW SILVER HP Pro 400 G9 Mini - i5-13500T, 8GB, 256GB SSD, USB Mouse, Win 11 Pro, 1 years
Size
177 mm
SSDcapacity
256 GB
SSDinterface
PCI Express
Storagemedia
SSD
Total SSDscapacity
256 GB
Totalstoragecapacity
256 GB
Trusted Platform Module TPM
Yes
Trusted Platform Module TPMversio
2.0
USB32Gen131Gen1Type Aportsquant
2
USB32Gen231Gen2Type Aportsquant
3
Warranty
12 months
Weight
1.42 kg
Wi Fi
Yes
Width
177 mm
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