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We would like to respond openly to every negative review about us. Many are posted anonymously, so we cannot reach those customers directly. This open letter is our reply, and we would be grateful if you took a moment to read it.

But here is what a one-star review will never tell you:

  • We import from 70+ official distributors. That is why you pay far less than local retail — and why delivery takes longer. We publish the date before you pay, never after.
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  • Nobody has ever lost money with us. You get the product, or you get a refund. There is no third option, and there never has been.
  • We are part of the ITwork group — ten years trading in Europe, nine stores, thousands of positive reviews.
  • Johannesburg and Cape Town stores open this year — real shelves, real stock, walk in and buy the same day.

We are not satisfied with our review scores, and we are not going to fix them by hiding anything. We are fixing them by being faster, clearer and easier to reach than any reason to complain.

Read the full letter — photos and video of real shipments, and a straight answer to every accusation.

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Rack Cooling Equipment Rittal 3364.100

Rack Cooling Equipment Rittal 3364.100
Rack Cooling Equipment Rittal 3364.100
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R22,030
The Rittal 3364.100 rack cooling equipment is an IP55-rated cooling unit designed for installation in server racks and electrical enclosures. It supports output classes from 375 W up to 5,000 W and is dimensioned for compact mounting with a width of 280 mm, depth of 120 mm and height of 550 mm. The ... Read More
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Stock Out Of StockNo Stock Code 2258191 Brand RITTAL Model 3364100 Warranty 2 Years

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The Rittal 3364.100 rack cooling equipment is an IP55-rated cooling unit designed for installation in server racks and electrical enclosures. It supports output classes from 375 W up to 5,000 W and is dimensioned for compact mounting with a width of 280 mm, depth of 120 mm and height of 550 mm. The unit is suitable for use in demanding environments and provides flexible water connection and mounting options, including partial or full internal mounting.

Advantages

The Rittal 3364.100 offers IP55 protection against dust and water ingress and covers a wide range of cooling capacities (375–5,000 W). Its compact footprint and flexible mounting options allow installation inside racks or enclosures either partially or fully. Flexible water connection options simplify integration with existing cooling circuits.

Suitable for

Key specifications

How to use

Install the Rittal 3364.100 in the rack or enclosure following the manufacturer's mounting instructions and ensure secure mechanical fixing. Connect the unit to the chilled-water circuit using the appropriate hoses or fittings provided or specified for the installation. Verify sealing and ensure the IP55 enclosure integrity after installation. Power the unit and configure any control interfaces according to site cooling requirements. Monitor inlet and outlet temperatures and adjust flow or setpoints as needed to maintain required equipment temperatures.

Recommendations

Use the unit with compatible chilled-water systems and follow Rittal installation and maintenance instructions. Ensure regular inspection of water connections for leaks and periodic cleaning of airflow paths. Select an output class appropriate for the heat load of the rack to maintain safe operating temperatures for enclosed equipment.

Key Highlights
  • Cooling server racks and IT cabinets
  • Temperature control of electronic equipment in industrial cabinets
  • Environments with dust or occasional water exposure (IP55)
  • Installations requiring compact, high-capacity cooling
  • Brand: Rittal
  • Model / MPN: 3364.100 (3364100)
  • EAN: 4028177495654
  • Protection class: IP55
  • Output classes: 375–5,000 W
  • Dimensions (W × D × H): 280 × 120 × 550 mm
  • Color: Grey
  • Mounting: Partial or full internal mounting possible
  • Water connection: Flexible connection options for chilled-water cooling
Specifications
Certification
IP55
Depth
120 mm
Height
550 mm
Product colour
Grey
Weight
9 kg
Width
280 mm

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