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Before you believe a bad review about us

We would like to respond openly to every negative review about us. Many are posted anonymously, so we cannot reach those customers directly. This open letter is our reply, and we would be grateful if you took a moment to read it.

But here is what a one-star review will never tell you:

  • We import from 70+ official distributors. That is why you pay far less than local retail — and why delivery takes longer. We publish the date before you pay, never after.
  • You can pay only when your goods land in Johannesburg. Pay on Arrival, no full payment up front. Ask yourself what scammer offers that.
  • Nobody has ever lost money with us. You get the product, or you get a refund. There is no third option, and there never has been.
  • We are part of the ITwork group — ten years trading in Europe, nine stores, thousands of positive reviews.
  • Johannesburg and Cape Town stores open this year — real shelves, real stock, walk in and buy the same day.

We are not satisfied with our review scores, and we are not going to fix them by hiding anything. We are fixing them by being faster, clearer and easier to reach than any reason to complain.

Read the full letter — photos and video of real shipments, and a straight answer to every accusation.

Problem with an order right now? Write to [email protected], [email protected] or [email protected] — answered the same business day. The letter also lists our group and store owners' contacts.
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Quokka Umi Thermal Stainless Steel Cup 720 ml with Straw and Silicone Base (Ivory)

Quokka Umi Thermal Stainless Steel Cup 720 ml with Straw and Silicone Base (Ivory)
Quokka Umi Thermal Stainless Steel Cup 720 ml with Straw and Silicone Base (Ivory)
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R536
+R1 Reward
The Quokka Umi Thermal Cup is a premium 720 ml (24 oz) stainless steel tumbler designed for both hot and cold beverages. Featuring double-wall vacuum insulation, it keeps drinks hot for up to 8 hours or cold for up to 18 hours. The leak-proof screw-on lid with straw opening and anti-slip silicone ba... Read More
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Stock 5 Code 3063191 Brand QUOKKA Model 40092 Warranty 2 Years

Shipping & Returns

Estimated delivery Wednesday, October 7
You will be kept updated through our detailed tracking system
Payment options
EFTPayFastBank CardSnapScanZapperGoogle PayApple PayMobicredMoreTymePay on Arrival

The Quokka Umi Thermal Cup is a premium 720 ml (24 oz) stainless steel tumbler designed for both hot and cold beverages. Featuring double-wall vacuum insulation, it keeps drinks hot for up to 8 hours or cold for up to 18 hours. The leak-proof screw-on lid with straw opening and anti-slip silicone base ensure convenience and stability. Made from 18/8 food-grade stainless steel with a durable powder coating, this BPA-free cup is condensation-free and fits most car cup holders. Hand wash recommended.

Advantages

Exceptional temperature retention, durable construction, and user-friendly design make this cup ideal for daily use, travel, and outdoor activities.

Suitable for

  • Home, office, and on-the-go hydration
  • Hot coffee, tea, or cold water and iced drinks
  • Commuting, road trips, and outdoor adventures

Key specifications

  • Capacity: 720 ml (24 oz)
  • Material: 18/8 Food-Grade Stainless Steel
  • Insulation: Double-Wall Vacuum
  • Hot Retention: Up to 8 hours
  • Cold Retention: Up to 18 hours
  • Lid: Leak-proof, screw-on with straw opening
  • Straw: Reusable Tritan plastic
  • Base: Anti-slip silicone
  • Color: Ivory
  • BPA-Free: Yes
  • Condensation-Free: Yes
  • Exterior Finish: Durable powder coating
  • Mouth Opening: Wide mouth

Recommendations

Hand wash only to preserve insulation and coating. Not microwave or dishwasher safe.

Specifications
Brand
Quokka
Capacity
720 ml
Category
Thermal Cups
Colour of product
Ivory
EAN
8412497400928
Material
Stainless Steel
Model
Umi
MPN
40092
Product colour
Ivory
Product type
Tumbler
Type
Thermal Cup
Volume
720 ml
Weight
0.4 kg
Price history over the last 6 months
Quokka Umi Thermal Stainless Steel Cup 720 ml with Straw and Silicone Base (Ivory)
Current
R536
Lowest
R476
Highest
R536
Change 24H
+R54   +11%
Week
+R58   +12%
Month
+R53   +11%

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