Quantum StorageCare Next Business Day Gold Support Plan, zone 1 - Serviceerweiterung - Arbeit (für zusätzliches Set mit sechs oder weniger Laufwerken)

Enterprise storage uptime demands a support contract that matches the criticality of your data. This Quantum StorageCare Gold Support Plan delivers next business day on-site labor for an additional set of up to six drives in Zone 1, extending your existing coverage without gaps. Backed by Quantum’s storage expertise, it ensures rapid troubleshooting, repair, and replacement when you need it most.

Advantages

Gold-level support with next business day response minimizes downtime for expanded storage configurations. The service extension covers labor only, making it a cost-effective way to protect new drive sets under an existing agreement. On-site delivery during business hours keeps your IT staff focused on core tasks while Quantum-certified engineers handle hardware issues.

Suitable for

• Data centers adding up to six drives to a Quantum storage system already under support
• IT managers seeking predictable operational costs for storage maintenance
• Enterprises requiring guaranteed next business day labor in Zone 1 regions
• Organizations standardizing on Gold-level service for mission-critical storage

Key specifications

• Service type: Support plan
• Service name: StorageCare
• Support level: Gold
• Response time: Next business day
• Service category: Service extension
• Service component: Labor
• Covered equipment scope: Additional set of up to 6 drives
• Geographic coverage: Zone 1
• Service delivery method: On-site
• Service availability: Business hours
• License type: Service license
• Target environment: Enterprise storage
• Compatibility: Quantum storage systems
• Activation method: Electronic license key

Recommendations

For storage environments where every hour of downtime impacts revenue, this Gold plan’s next business day labor response is a prudent investment. Pair it with your existing Quantum support contract to seamlessly cover newly added drives and maintain a single point of accountability.