Quantum StorageCare Bronze Support Plan Zone 1 - Serviceerweiterung - Arbeit (für zusätzliches Set mit sechs oder weniger Laufwerken) (SSC36-VT06-CB11)

Extend your Quantum StorageCare coverage with this Bronze Support Plan Service Extension for Zone 1, providing labor support for an additional set of six or fewer drives. This plan ensures your expanded storage configuration remains fully protected with next-business-day on-site labor, keeping your data infrastructure running smoothly.

Advantages

This service extension delivers peace of mind by covering the labor required for drive replacements and maintenance on your additional drive set. With 9x5 business hours support and next-business-day response, you minimize downtime and maintain operational efficiency. The plan integrates seamlessly with your existing Quantum StorageCare agreement, offering a cost-effective way to scale your support as your storage grows.

Suitable for

• Data centers expanding Quantum storage systems with additional drive sets
• IT administrators requiring predictable support costs for drive maintenance
• Organizations needing on-site labor coverage for up to six additional drives
• Businesses operating within Zone 1 geographic coverage

Key specifications

• Service type: Support Plan Extension
• Service level: Bronze
• Geographic coverage: Zone 1
• Covered components: Additional set of six or fewer drives
• Service scope: Labor only
• Service availability: 9x5 business hours
• Response time: Next business day
• Support methods: Phone, email, web
• On-site service: Yes (labor for drives)
• Maximum drives covered: 6
• Compatibility: Quantum StorageCare systems

Recommendations

For organizations expanding their Quantum storage capacity, this Bronze Service Extension is an essential safeguard. It ensures that your additional drives are covered by professional on-site labor, reducing the risk of extended outages and maintaining the integrity of your data environment.