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We would like to respond openly to every negative review about us. Many are posted anonymously, so we cannot reach those customers directly. This open letter is our reply, and we would be grateful if you took a moment to read it.

But here is what a one-star review will never tell you:

  • We import from 70+ official distributors. That is why you pay far less than local retail — and why delivery takes longer. We publish the date before you pay, never after.
  • You can pay only when your goods land in Johannesburg. Pay on Arrival, no full payment up front. Ask yourself what scammer offers that.
  • Nobody has ever lost money with us. You get the product, or you get a refund. There is no third option, and there never has been.
  • We are part of the ITwork group — ten years trading in Europe, nine stores, thousands of positive reviews.
  • Johannesburg and Cape Town stores open this year — real shelves, real stock, walk in and buy the same day.

We are not satisfied with our review scores, and we are not going to fix them by hiding anything. We are fixing them by being faster, clearer and easier to reach than any reason to complain.

Read the full letter — photos and video of real shipments, and a straight answer to every accusation.

Problem with an order right now? Write to [email protected], [email protected] or [email protected] — answered the same business day. The letter also lists our group and store owners' contacts.
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PUPA Multiplay Triple-Purpose Eye Pencil 53 Intense Black 1.2g

PUPA Multiplay Triple-Purpose Eye Pencil 53 Intense Black 1.2g
PUPA Multiplay Triple-Purpose Eye Pencil 53 Intense Black 1.2g
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R324
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The PUPA Multiplay Triple-Purpose Eye Pencil is a versatile makeup essential that combines the functions of an eyeliner, kajal, and eyeshadow in one creamy, long-lasting formula. Designed for effortless application and intense color payoff, this pencil is perfect for creating a variety of eye looks,... Read More
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Stock 54 Code 3059039 Brand Pupa Model 8011607214112 Warranty 2 Years

Shipping & Returns

Estimated delivery Tuesday, October 13
You will be kept updated through our detailed tracking system
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The PUPA Multiplay Triple-Purpose Eye Pencil is a versatile makeup essential that combines the functions of an eyeliner, kajal, and eyeshadow in one creamy, long-lasting formula. Designed for effortless application and intense color payoff, this pencil is perfect for creating a variety of eye looks, from subtle definition to dramatic smoky eyes. The shade 53 Intense Black delivers a deep, opaque finish that enhances the eyes with a bold, waterproof, and smudge-proof effect.

Advantages

Triple-purpose design saves space in your makeup bag and simplifies your routine. The creamy, smooth-gliding texture ensures easy application without tugging on the delicate eye area. Long-lasting, waterproof, and smudge-proof wear means your look stays intact all day. Dermatologically and ophthalmologically tested, suitable for sensitive eyes and contact lens wearers. Paraben-free and cruelty-free formulation aligns with modern beauty standards.

Suitable for

  • Everyday eye makeup for natural definition or bold lines
  • Creating smoky eyes or using as an eyeshadow base
  • Waterline application (kajal) for intense lash line definition
  • Professionals and makeup enthusiasts seeking a reliable, multi-use pencil

Key specifications

  • Product Type: Eye Pencil (Triple-Purpose: Eyeliner, Kajal, Eyeshadow)
  • Shade Number: 53
  • Shade Name: Intense Black
  • Net Content Weight: 1.2 g
  • Finish: Intense, Opaque
  • Texture: Creamy, Smooth-gliding
  • Longevity: Long-lasting
  • Waterproof: Yes
  • Smudge-proof: Yes
  • Dermatologically Tested: Yes
  • Ophthalmologically Tested: Yes
  • Suitable for Sensitive Eyes: Yes
  • Paraben-Free: Yes
  • Formulation: High Pigmentation
  • Application Method: Pencil (requires sharpening)
  • Country of Origin: Italy
  • Cruelty-Free: Yes

Recommendations

For best results, sharpen the pencil before each use to maintain a precise tip. Apply along the lash line for eyeliner, on the waterline for kajal, or blend on the lid for an eyeshadow effect. Pair with a primer for extended wear.

Specifications
Brand
PUPA
Category
Eye Pencil
EAN
8011607214112
Model
Multiplay Triple-Purpose Eye Pencil
MPN
8011607214112
Net weight
1.2 g
Product type
Eye Pencil
Price history over the last 6 months
PUPA Multiplay Triple-Purpose Eye Pencil 53 Intense Black 1.2g
Current
R324
Lowest
R301
Highest
R324
Change 24H
+R10   +3%
Week
+R15   +5%
Month
+R15   +5%

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