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We would like to respond openly to every negative review about us. Many are posted anonymously, so we cannot reach those customers directly. This open letter is our reply, and we would be grateful if you took a moment to read it.

But here is what a one-star review will never tell you:

  • We import from 70+ official distributors. That is why you pay far less than local retail — and why delivery takes longer. We publish the date before you pay, never after.
  • You can pay only when your goods land in Johannesburg. Pay on Arrival, no full payment up front. Ask yourself what scammer offers that.
  • Nobody has ever lost money with us. You get the product, or you get a refund. There is no third option, and there never has been.
  • We are part of the ITwork group — ten years trading in Europe, nine stores, thousands of positive reviews.
  • Johannesburg and Cape Town stores open this year — real shelves, real stock, walk in and buy the same day.

We are not satisfied with our review scores, and we are not going to fix them by hiding anything. We are fixing them by being faster, clearer and easier to reach than any reason to complain.

Read the full letter — photos and video of real shipments, and a straight answer to every accusation.

Problem with an order right now? Write to [email protected], [email protected] or [email protected] — answered the same business day. The letter also lists our group and store owners' contacts.
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Puma ESS Elevated Relaxed Hoodie Men's Black XL

Puma ESS Elevated Relaxed Hoodie Men's Black XL
Puma ESS Elevated Relaxed Hoodie Men's Black XL
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R2,079
+R4 Reward
Move through your day in the Puma ESS Elevated Relaxed Hoodie, a men's pullover that pairs a roomy, modern silhouette with soft, breathable cotton-blend fabric. Unlike standard hoodies that feel either too stiff or too slouchy, this relaxed-fit layer balances structure and ease, making it an instant... Read More
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Stock 5 Code 3334354 Brand PUMA Model 160471 XL Warranty 2 Years

Shipping & Returns

Estimated delivery Thursday, October 1
You will be kept updated through our detailed tracking system
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Move through your day in the Puma ESS Elevated Relaxed Hoodie, a men's pullover that pairs a roomy, modern silhouette with soft, breathable cotton-blend fabric. Unlike standard hoodies that feel either too stiff or too slouchy, this relaxed-fit layer balances structure and ease, making it an instant go-to for casual wear, light workouts, or layered street style.

Highlights

  • Relaxed fit with ribbed cuffs and hem for a clean, comfortable shape
  • Adjustable drawstring hood with kangaroo pocket for everyday practicality
  • Puma Cat logo on chest adds authentic sportswear identity
  • 66% cotton, 34% polyester blend offers softness with lasting durability
  • All-season weight: breathable enough for mild days, layerable in cooler weather

In daily use

The brushed interior feels smooth against the skin, while the roomy cut allows full range of motion without excess bulk. The kangaroo pocket keeps hands warm or holds small essentials, and the ribbed trims hold their shape through repeated wear. Machine washable for easy care, this hoodie maintains its colour and fit wash after wash.

Full specifications

  • Brand: Puma
  • Model: ESS Elevated Relaxed Hoodie
  • Manufacturer style code: 692019
  • Colour: Black (colour code 01)
  • Gender: Men's
  • Size: XL
  • Fit: Relaxed
  • Material: 66% Cotton, 34% Polyester
  • Sleeve type: Long sleeve
  • Neckline: Hooded with drawstring
  • Closure: Pullover
  • Pockets: Kangaroo pocket
  • Cuffs: Ribbed
  • Hem: Ribbed
  • Logo: Puma Cat on chest
  • Care: Machine washable
  • Season: All-season
  • Style: Casual, sportswear

Final note

From weekend errands to relaxed evenings, the Puma ESS Elevated Relaxed Hoodie delivers dependable comfort with a clean, athletic look that never goes out of style.

Specifications
Best uses
Casual, Sportswear
Brand
Puma
Breathable
Yes
Category
Men's Hoodie
Closure type
Pullover
Collar/Neckline type
Hooded
Coloration
Solid
Consumer life stage
Adult
EAN
4069161650000
Fast drying
No
Gender
Men's
Hooded
Yes
Material
66% Cotton, 34% Polyester
Material description (name, %)
66% Cotton, 34% Polyester
Model
ESS Elevated Relaxed Hoodie
MPN
692019 01
Product main colour
Black
Season
All-Season
Shirt/top type
Hoodie
Size (S/M/L)
XL
Sleeve length
Long
Sleeve length type
Long Sleeve
Temperature control
No
Thermal
No
Thermal insulation
No
Washable
Machine washable
Weight
0.5 kg
Wicking material
No
Price history over the last 6 months
Puma ESS Elevated Relaxed Hoodie Men's Black XL
Current
R2,079
Lowest
R1,176
Highest
R2,079
Change 24H
+R893   +75%
Week
+R903   +77%
Month
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