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Before you believe a bad review about us

We would like to respond openly to every negative review about us. Many are posted anonymously, so we cannot reach those customers directly. This open letter is our reply, and we would be grateful if you took a moment to read it.

But here is what a one-star review will never tell you:

  • We import from 70+ official distributors. That is why you pay far less than local retail — and why delivery takes longer. We publish the date before you pay, never after.
  • You can pay only when your goods land in Johannesburg. Pay on Arrival, no full payment up front. Ask yourself what scammer offers that.
  • Nobody has ever lost money with us. You get the product, or you get a refund. There is no third option, and there never has been.
  • We are part of the ITwork group — ten years trading in Europe, nine stores, thousands of positive reviews.
  • Johannesburg and Cape Town stores open this year — real shelves, real stock, walk in and buy the same day.

We are not satisfied with our review scores, and we are not going to fix them by hiding anything. We are fixing them by being faster, clearer and easier to reach than any reason to complain.

Read the full letter — photos and video of real shipments, and a straight answer to every accusation.

Problem with an order right now? Write to [email protected], [email protected] or [email protected] — answered the same business day. The letter also lists our group and store owners' contacts.
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Power Bank Fixed | MagZen (2nd gen.) 10000 mAh

Power Bank Fixed | MagZen (2nd gen.) 10000 mAh
Power Bank Fixed | MagZen (2nd gen.) 10000 mAh
Power Bank Fixed | MagZen (2nd gen.) 10000 mAh
Power Bank Fixed | MagZen (2nd gen.) 10000 mAh
Power Bank Fixed | MagZen (2nd gen.) 10000 mAh
Power Bank Fixed | MagZen (2nd gen.) 10000 mAh
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R1,276
Fixed MagZen (2nd gen.) 10000 mAh is a portable power bank that supports wireless MagSafe-compatible attachment and wireless charging, combined with wired fast charging via USB-C. With a nominal capacity of 10000 mAh and USB-C input supporting 5V/2A, 9V/2.22A and 12V/1.67A, the unit delivers up to 2... Read More
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Stock Out Of StockNo Stock Code 302092 Brand FIXED Model FIXZENM2-10-BK Warranty 2 Years

Shipping & Returns

Estimated delivery Thursday, October 22
You will be kept updated through our detailed tracking system
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Fixed MagZen (2nd gen.) 10000 mAh is a portable power bank that supports wireless MagSafe-compatible attachment and wireless charging, combined with wired fast charging via USB-C. With a nominal capacity of 10000 mAh and USB-C input supporting 5V/2A, 9V/2.22A and 12V/1.67A, the unit delivers up to 20W charging power in compatible modes. The compact design is intended for everyday mobile charging of phones and other small devices.

Advantages

The Fixed MagZen (2nd gen.) provides both magnetic wireless MagSafe alignment and conventional wired charging in one compact device. Multiple USB-C voltage options enable faster recharging of the power bank and higher output to supported devices. Its 10000 mAh capacity balances usable energy with portability, making it suitable for daily carry without significant bulk.

Suitable for

  • Charging MagSafe-compatible smartphones and other Qi-enabled devices wirelessly
  • Fast wired charging of phones, tablets or accessories via USB-C
  • Portable power for travel, commuting or daily use

Key specifications

  • Capacity: 10000 mAh
  • Wireless charging: MagSafe-compatible / Qi wireless
  • USB-C input/output: supports 5V/2A, 9V/2.22A, 12V/1.67A (up to 20W)
  • Brand: FIXED
  • Model/MPN: FIXZENM2-10-BK
  • EAN: 8591680151721
  • Category: Portable batteries / Powerbanks

How to use

Attach the power bank magnetically to a MagSafe-compatible smartphone or place a Qi-compatible device on the wireless charging pad to start wireless charging. For wired charging, connect a USB-C cable between the power bank and your device. Use a compatible USB-C power adapter to recharge the power bank; select an adapter and cable that support the listed voltage/current to achieve faster recharging up to 20W.

Recommendations

To preserve battery life, avoid storing the power bank fully discharged for long periods and recharge it periodically. Use certified USB-C cables and an appropriate adapter for optimal charging performance and follow device manufacturer guidance when using magnetic attachment.
Key Highlights
  • Charging MagSafe-compatible smartphones and other Qi-enabled devices wirelessly
  • Fast wired charging of phones, tablets or accessories via USB-C
  • Portable power for travel, commuting or daily use
  • Capacity: 10000 mAh
  • Wireless charging: MagSafe-compatible / Qi wireless
  • USB-C input/output: supports 5V/2A, 9V/2.22A, 12V/1.67A (up to 20W)
  • Brand: FIXED
  • Model/MPN: FIXZENM2-10-BK
  • EAN: 8591680151721
  • Category: Portable batteries / Powerbanks
Price history over the last 6 months
Power Bank Fixed | MagZen (2nd gen.) 10000 mAh
Current
R1,276
Lowest
R633
Highest
R1,279
Change 24H
+R24   +2%
Week
+R643   +102%
Month
+R59   +5%

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