POLY CCX EM60 Expansion Module POLY CCX EM60 8F3R9AA HP

The POLY CCX EM60 Expansion Module extends the capabilities of the POLY CCX EM60 phone by providing additional programmable keys for fast access to lines, contacts and features. Designed for office environments where quick call handling and efficient navigation are important, the expansion module integrates with the POLY CCX EM60 to present more soft-key options on a compact additional panel. It supports streamlined call management and reduces the need to navigate multiple menus on the main handset.

Advantages

The expansion module increases the number of programmable keys available to the user, enabling one-touch dialing, speed-dial access and visual presence of monitored lines. Its compact form factor mounts adjacent to the phone without occupying significant desk space and uses the phone’s existing power and data connections for simple setup. The additional keys improve responsiveness in busy call-handling scenarios and offer flexible key labeling to match user workflows.

Suitable for

• Reception desks and front-office operators who need quick access to multiple lines
• Call centers and team agents managing high call volume
• Managers or assistants supervising multiple extensions
• Conference rooms or shared phones requiring fast access to contacts and features

Key specifications

• Additional programmable keys for line appearance, speed dials and feature shortcuts
• Visual LED indicators for key status and line presence
• Compact panel size designed to attach to compatible POLY CCX EM60 phones
• Integration with phone user interface for consistent labeling and navigation
• Powered via the host phone’s connection for simplified cabling

How to use

Connect the expansion module to a compatible POLY CCX EM60 phone using the designated port and follow the phone’s on-screen prompts to register and map keys. Use the phone’s settings menu to assign contacts, lines or feature codes to each programmable key and customize labels where supported. Once configured, press the labeled keys for one-touch dialing, call pickup or feature activation. Regularly review and update key assignments to reflect changes in workflows or team structure.

Recommendations

Place the expansion module within easy reach of the phone operator and assign the most frequently used lines and features to the top rows of keys. Keep key labels concise and update assignments during staff rotations to maintain efficient call handling.