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We would like to respond openly to every negative review about us. Many are posted anonymously, so we cannot reach those customers directly. This open letter is our reply, and we would be grateful if you took a moment to read it.

But here is what a one-star review will never tell you:

  • We import from 70+ official distributors. That is why you pay far less than local retail — and why delivery takes longer. We publish the date before you pay, never after.
  • You can pay only when your goods land in Johannesburg. Pay on Arrival, no full payment up front. Ask yourself what scammer offers that.
  • Nobody has ever lost money with us. You get the product, or you get a refund. There is no third option, and there never has been.
  • We are part of the ITwork group — ten years trading in Europe, nine stores, thousands of positive reviews.
  • Johannesburg and Cape Town stores open this year — real shelves, real stock, walk in and buy the same day.

We are not satisfied with our review scores, and we are not going to fix them by hiding anything. We are fixing them by being faster, clearer and easier to reach than any reason to complain.

Read the full letter — photos and video of real shipments, and a straight answer to every accusation.

Problem with an order right now? Write to [email protected], [email protected] or [email protected] — answered the same business day. The letter also lists our group and store owners' contacts.
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POC Gaming Mouse 969502 - HERO 25K Optical, 11 Programmable Buttons, RGB, Wired

POC Gaming Mouse 969502 - HERO 25K Optical, 11 Programmable Buttons, RGB, Wired
POC Gaming Mouse 969502 - HERO 25K Optical, 11 Programmable Buttons, RGB, Wired
0 reviews • Write a review
R2,763
The POC Gaming Mouse 969502 is a high-performance wired gaming mouse featuring the advanced HERO 25K optical sensor for exceptional precision and speed. Designed for competitive gamers, it offers 11 programmable buttons, hyper-fast dual-mode scroll wheel, and customizable LIGHTSYNC RGB lighting. Wit... Read More
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Stock Out Of StockNo Stock Code 2842267 Brand POC Model 969502 Warranty 2 Years

Shipping & Returns

The POC Gaming Mouse 969502 is a high-performance wired gaming mouse featuring the advanced HERO 25K optical sensor for exceptional precision and speed. Designed for competitive gamers, it offers 11 programmable buttons, hyper-fast dual-mode scroll wheel, and customizable LIGHTSYNC RGB lighting. With a robust build and 5x 3.6g removable weights, this mouse delivers tailored control and durability.

Advantages

Experience pixel-precise tracking with the HERO 25K sensor, capable of up to 25,600 DPI. The 11 programmable buttons allow for complex macros and shortcuts, while the hyper-fast scroll wheel provides rapid navigation. LIGHTSYNC RGB lighting offers 16.8 million colors for personalized aesthetics. The weight tuning system with 5 removable weights lets you adjust the balance and feel. With 50 million click durability and 250 km PTFE feet, this mouse is built to last.

Suitable for

  • Professional and enthusiast gamers seeking high accuracy and customization
  • Right-handed users who prefer an ergonomic grip
  • Gamers who require wired connectivity for zero latency

Key specifications

  • Sensor: HERO 25K Optical
  • DPI Range: 100 - 25,600 DPI
  • Max Acceleration: >40G
  • Max Speed: >400 IPS
  • USB Report Rate: 1000 Hz (1ms)
  • Buttons: 11 programmable
  • Scroll Wheel: Hyper-fast dual-mode
  • Weight Tuning: 5x 3.6g removable weights
  • Connectivity: Wired USB
  • Cable Length: 2.1 meters
  • Lighting: LIGHTSYNC RGB (16.8 million colors)
  • Onboard Memory: 5 profiles
  • Main Button Durability: 50 million clicks
  • PTFE Feet Durability: 250 km
  • Grip Style: Right-handed
  • Processor: 32-bit ARM
  • Software: Logitech G HUB
  • Material: Plastic with rubber side grips

Recommendations

For optimal performance, pair with a high-quality mouse pad and keep the firmware updated via Logitech G HUB. Ideal for FPS, MOBA, and MMO gaming.

Specifications
Brand
POC
Cables included
USB cable
Category
Gaming Mouse
Compatibility
PC, Mac
Depth
12.6 cm
EAN
7325549822733
Form factor
Right-handed
Height
4.0 cm
Linux operating systems supported
No
Mac operating systems supported
macOS 10.14 or later
Mobile operating systems supported
No
Model
969502
MPN
969502
Other operating systems supported
No
Package depth
17.0 cm
Package height
6.5 cm
Package type
Box
Package volume
1.1 L
Package weight
0.3 kg
Package width
10.0 cm
Packaging content
Mouse, USB cable, weight tuning kit, user documentation
Product colour
Black
Quantity per pack
1
Weight
0.15 kg
Width
6.3 cm
Windows operating systems supported
Windows 10, Windows 11
Price history over the last 6 months
POC Gaming Mouse 969502 - HERO 25K Optical, 11 Programmable Buttons, RGB, Wired
Current
R2,763
Lowest
R2,607
Highest
R2,790
Change 24H
+R135   +5%
Week
+R144   +6%
Month
+R88   +3%

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