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Before you believe a bad review about us

We would like to respond openly to every negative review about us. Many are posted anonymously, so we cannot reach those customers directly. This open letter is our reply, and we would be grateful if you took a moment to read it.

But here is what a one-star review will never tell you:

  • We import from 70+ official distributors. That is why you pay far less than local retail — and why delivery takes longer. We publish the date before you pay, never after.
  • You can pay only when your goods land in Johannesburg. Pay on Arrival, no full payment up front. Ask yourself what scammer offers that.
  • Nobody has ever lost money with us. You get the product, or you get a refund. There is no third option, and there never has been.
  • We are part of the ITwork group — ten years trading in Europe, nine stores, thousands of positive reviews.
  • Johannesburg and Cape Town stores open this year — real shelves, real stock, walk in and buy the same day.

We are not satisfied with our review scores, and we are not going to fix them by hiding anything. We are fixing them by being faster, clearer and easier to reach than any reason to complain.

Read the full letter — photos and video of real shipments, and a straight answer to every accusation.

Problem with an order right now? Write to [email protected], [email protected] or [email protected] — answered the same business day. The letter also lists our group and store owners' contacts.
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POC Cytal Hydrogen White Bicycle Helmet 50-56 cm

POC Cytal Hydrogen White Bicycle Helmet 50-56 cm
POC Cytal Hydrogen White Bicycle Helmet 50-56 cm
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R5,153
The POC Cytal is a premium road cycling helmet that combines aerodynamic efficiency with advanced safety technology. Its slim profile reduces drag while the SPIN (Shearing Pad INside) system provides superior protection against oblique impacts. Optimized ventilation ports and internal airflow channe... Read More
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Stock Out Of StockNo Stock Code 3313580 Brand POC Model 1001270 Warranty 2 Years

Shipping & Returns

The POC Cytal is a premium road cycling helmet that combines aerodynamic efficiency with advanced safety technology. Its slim profile reduces drag while the SPIN (Shearing Pad INside) system provides superior protection against oblique impacts. Optimized ventilation ports and internal airflow channels keep you cool on intense rides.

Advantages

The Unibody PC shell and optimized density EPS liner offer robust protection without excess weight. The lightweight 360° adjustment system ensures a secure, personalized fit, while precision straps molded into the liner eliminate discomfort. Integrated Eye Garage allows convenient sunglass storage, and removable, washable SPIN pads maintain hygiene.

Suitable for

  • Road cycling enthusiasts seeking aerodynamic performance
  • Commuters prioritizing safety and comfort
  • Gravel riders needing versatile protection
  • Unisex adult cyclists with head circumference 50-56 cm

Key specifications

  • Safety system: SPIN (Shearing Pad INside)
  • Shell: Unibody PC (Polycarbonate)
  • Liner: Optimized density EPS
  • Ventilation: Optimized ports and airflow channels
  • Adjustment: Lightweight 360° dial
  • Certifications: CE EN 1078, CPSC 12.03, AS/NZS 2063
  • Color: Hydrogen White
  • Size: Small (50-56 cm)

Recommendations

For cyclists who demand aerodynamic performance without compromising safety, the POC Cytal is an excellent choice. Its SPIN technology and precise fit make it ideal for long rides and daily commutes alike. Pair with POC sunglasses for seamless integration.

Specifications
Activity
Road Cycling, Commuting, Gravel
Adjustable fit
Yes
Brand
POC
Category
Bicycle Helmet
Compliance certificates
CE EN 1078, CPSC 12.03, AS/NZS 2063
Consumer life stage
Adult
EAN
7325549801820
Gender
Unisex
Head circumference
50-56 cm
Helmet type
Bicycle Helmet
Model
Cytal
MPN
1001270
Product main colour
Hydrogen White
Ventilation
Yes
Weight
1 kg
Price history over the last 6 months
POC Cytal Hydrogen White Bicycle Helmet 50-56 cm
Current
R5,153
Lowest
R4,546
Highest
R5,153
Change 24H
+R590   +13%
Week
—   
Month
—   

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