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Before you believe a bad review about us

We would like to respond openly to every negative review about us. Many are posted anonymously, so we cannot reach those customers directly. This open letter is our reply, and we would be grateful if you took a moment to read it.

But here is what a one-star review will never tell you:

  • We import from 70+ official distributors. That is why you pay far less than local retail — and why delivery takes longer. We publish the date before you pay, never after.
  • You can pay only when your goods land in Johannesburg. Pay on Arrival, no full payment up front. Ask yourself what scammer offers that.
  • Nobody has ever lost money with us. You get the product, or you get a refund. There is no third option, and there never has been.
  • We are part of the ITwork group — ten years trading in Europe, nine stores, thousands of positive reviews.
  • Johannesburg and Cape Town stores open this year — real shelves, real stock, walk in and buy the same day.

We are not satisfied with our review scores, and we are not going to fix them by hiding anything. We are fixing them by being faster, clearer and easier to reach than any reason to complain.

Read the full letter — photos and video of real shipments, and a straight answer to every accusation.

Problem with an order right now? Write to [email protected], [email protected] or [email protected] — answered the same business day. The letter also lists our group and store owners' contacts.
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Picture frame Durable 479501 — single aluminium/plastic frame, 179×240×12 mm, black

Picture frame Durable 479501 — single aluminium/plastic frame, 179×240×12 mm, black
Picture frame Durable 479501 — single aluminium/plastic frame, 179×240×12 mm, black
Picture frame Durable 479501 — single aluminium/plastic frame, 179×240×12 mm, black
Picture frame Durable 479501 — single aluminium/plastic frame, 179×240×12 mm, black
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R474
+R1 Reward
Aluminium snap frame for indoor or sheltered outdoor display of posters and signs. The frame secures printed inserts behind a low-reflection, UV-resistant protective cover and an impact-resistant polystyrene backing to keep a neat, low-profile presentation.AdvantagesDurable aluminium construction wi... Read More
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Stock 22 Code 2229425 Brand DURABLE Model 479501 Warranty 2 Years

Shipping & Returns

Estimated delivery Tuesday, October 6
You will be kept updated through our detailed tracking system
Payment options
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Aluminium snap frame for indoor or sheltered outdoor display of posters and signs. The frame secures printed inserts behind a low-reflection, UV-resistant protective cover and an impact-resistant polystyrene backing to keep a neat, low-profile presentation.

Advantages

Durable aluminium construction with mitred corners gives a clean assembled look while the easy-open snap mechanism allows fast poster changes. The low-reflection, UV-resistant cover reduces glare and helps protect prints from UV damage. The impact-resistant polystyrene back panel provides stability and support for inserted materials.

Key specifications

  • Material: aluminium frame
  • Cover: low-reflection, UV-resistant protective sheet
  • Back panel: impact-resistant polystyrene
  • Corners: mitred
  • Feature: easy-open snap mechanism for quick insert changes

How to use

Flip up the mitred corners to open the snap frame, lift out the protective cover, place the printed insert on the polystyrene back panel and replace the cover. Close the corners firmly to secure the insert. Mount the frame on a suitable flat surface using the manufacturer's recommended fixing points and hardware.

Recommendations

Use prints on appropriate paper and avoid prolonged direct exposure to weather when the frame is installed outdoors; clean the protective cover with a soft, non-abrasive cloth.
Key Highlights
  • Material: aluminium frame
  • Cover: low-reflection, UV-resistant protective sheet
  • Back panel: impact-resistant polystyrene
  • Corners: mitred
  • Feature: easy-open snap mechanism for quick insert changes
Specifications
Depth
12 mm
Height
240 mm
Material
Aluminium, Plastic
Orientation
Landscape/Portrait
Picture size
12.9 x 19
Placement options
Wall
Product colour
Black
Shape
Rectangular
Type
Single picture frame
Width
179 mm
Price history over the last 6 months
Picture frame Durable 479501 — single aluminium/plastic frame, 179×240×12 mm, black
Current
R474
Lowest
R446
Highest
R474
Change 24H
+R26   +6%
Week
—   
Month
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