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We would like to respond openly to every negative review about us. Many are posted anonymously, so we cannot reach those customers directly. This open letter is our reply, and we would be grateful if you took a moment to read it.

But here is what a one-star review will never tell you:

  • We import from 70+ official distributors. That is why you pay far less than local retail — and why delivery takes longer. We publish the date before you pay, never after.
  • You can pay only when your goods land in Johannesburg. Pay on Arrival, no full payment up front. Ask yourself what scammer offers that.
  • Nobody has ever lost money with us. You get the product, or you get a refund. There is no third option, and there never has been.
  • We are part of the ITwork group — ten years trading in Europe, nine stores, thousands of positive reviews.
  • Johannesburg and Cape Town stores open this year — real shelves, real stock, walk in and buy the same day.

We are not satisfied with our review scores, and we are not going to fix them by hiding anything. We are fixing them by being faster, clearer and easier to reach than any reason to complain.

Read the full letter — photos and video of real shipments, and a straight answer to every accusation.

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Philips Hue White and colour ambience GU10 – smart spotlight – (2-pack)

Philips Hue White and colour ambience GU10 – smart spotlight – (2-pack)
Philips Hue White and colour ambience GU10 – smart spotlight – (2-pack)
Philips Hue White and colour ambience GU10 – smart spotlight – (2-pack)
Philips Hue White and colour ambience GU10 – smart spotlight – (2-pack)
0 reviews • Write a review
R1,973
+R6 Reward
Easy smart lightingA perfect fit for spotlights, GU10 bulbs give you access to the best of smart lighting. With white and colour light as well as ultra-low dimming, these bulbs can help you create immersive experiences, support your routines and more. Philips Hue White and colour ambience GU10 – sm... Read More
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Stock 30 Code 301892 Brand Philips Hue Model 8720169229815 Warranty 2 Years

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Estimated delivery Thursday, October 1
You will be kept updated through our detailed tracking system
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Easy smart lighting
A perfect fit for spotlights, GU10 bulbs give you access to the best of smart lighting. With white and colour light as well as ultra-low dimming, these bulbs can help you create immersive experiences, support your routines and more.

Philips Hue White and colour ambience GU10 – smart spotlight – (2-pack). Type: Smart bulb, Interface: Bluetooth/Zigbee, Product colour: White. Mobile operating systems supported: Android, iOS. Energy efficiency class: E, Power consumption (standby): 0.25 W, Power consumption (max): 4.2 W. Width: 50 mm, Depth: 50 mm, Height: 57 mm. Package type: Box, Package width: 720 mm, Package depth: 720 mm

Key Highlights
  • Control up to 10 lights with the Bluetooth app
  • Control lights with your voice*
  • Create a personalised experience with colourful smart light
  • Unlock the full suite of smart lighting features with the Bridge
  • Smart bulb LED 4.2 W GU10
  • Variable
  • 2000 K 400 lm 6500 K
  • Bluetooth/Zigbee
  • White
Specifications
AC input voltage
220-240 V
Bulb diameter
5 cm
Bulb lifetime
25000 h
Bulb power
4.2 W
Bulb shape
Spot
Bulb size
GU10
Bulb technology
LED
Bulb type
LED
Bulb width
5 cm
Color Rendering Index (CRI)
80
Colour temperature (max)
6500 K
Colour temperature (min)
2000 K
Deep dimmable
Yes
Depth
50 mm
Diameter
5 cm
Dimmable
Yes
Dimmable with Hue app & switch
Yes
EAN/UPC/GTIN (packaging)
8720169229815
Effects
Yes
Energy efficiency class
E
Fitting/cap type
GU10
Height
57 mm
HomeKit compatibility
Yes
Hue bulb(s) included
Yes
Input voltage
220-240 V
Instant full light
Yes
Interface
Bluetooth/Zigbee
Light colour
Variable
Light output
White and color light
Luminous flux
400 lm
Mobile operating systems supported
Android, iOS
Number of accessories (max)
12
Number of hue bulb(s) included
2 bulb(s)
Number of switch cycles
50000
Operating relative humidity (H-H)
5 - 95%
Operating temperature (T-T)
-20 - 45 °C
Package depth
720 mm
Package gross weight
140 g
Package height
1740 mm
Package net weight
100 g
Package type
Box
Package weight
140 g
Package width
720 mm
Philips Hue app supported
Yes
Power consumption (max)
4.2 W
Power consumption (standby)
0.25 W
Power factor
0.5
Product colour
White
Quantity per pack
2 pc(s)
Rated lifetime
25000 h
Software upgrade note
When connected to Bluetooth App or Hue Bridge
Software upgradeable
Yes
Type
Smart bulb
Warranty period
2 year(s)
Weight
50 g
Wi-Fi
No
Width
50 mm
Works with Amazon Alexa
Yes
Works with Apple HomeKit
Yes
Works with IFTTT
Yes
Works with Microsoft Cortana
Yes
Works with the Google Assistant
Yes

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Price history over the last 6 months
Philips Hue White and colour ambience GU10 – smart spotlight – (2-pack)
Current
R1,973
Lowest
R1,910
Highest
R2,013
Change 24H
+R44   +2%
Week
+R59   +3%
Month
+R55   +3%

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