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We would like to respond openly to every negative review about us. Many are posted anonymously, so we cannot reach those customers directly. This open letter is our reply, and we would be grateful if you took a moment to read it.

But here is what a one-star review will never tell you:

  • We import from 70+ official distributors. That is why you pay far less than local retail — and why delivery takes longer. We publish the date before you pay, never after.
  • You can pay only when your goods land in Johannesburg. Pay on Arrival, no full payment up front. Ask yourself what scammer offers that.
  • Nobody has ever lost money with us. You get the product, or you get a refund. There is no third option, and there never has been.
  • We are part of the ITwork group — ten years trading in Europe, nine stores, thousands of positive reviews.
  • Johannesburg and Cape Town stores open this year — real shelves, real stock, walk in and buy the same day.

We are not satisfied with our review scores, and we are not going to fix them by hiding anything. We are fixing them by being faster, clearer and easier to reach than any reason to complain.

Read the full letter — photos and video of real shipments, and a straight answer to every accusation.

Problem with an order right now? Write to [email protected], [email protected] or [email protected] — answered the same business day. The letter also lists our group and store owners' contacts.
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Philips Functional Ozziet Ceiling Light 36 W, LED, Non-changeable bulb(s), 4000 K, 4100 lm, IP20, Black

Philips Functional Ozziet Ceiling Light 36 W, LED, Non-changeable bulb(s), 4000 K, 4100 lm, IP20, Black
Philips Functional Ozziet Ceiling Light 36 W, LED, Non-changeable bulb(s), 4000 K, 4100 lm, IP20, Black
Philips Functional Ozziet Ceiling Light 36 W, LED, Non-changeable bulb(s), 4000 K, 4100 lm, IP20, Black
Philips Functional Ozziet Ceiling Light 36 W, LED, Non-changeable bulb(s), 4000 K, 4100 lm, IP20, Black
Philips Functional Ozziet Ceiling Light 36 W, LED, Non-changeable bulb(s), 4000 K, 4100 lm, IP20, Black
Philips Functional Ozziet Ceiling Light 36 W, LED, Non-changeable bulb(s), 4000 K, 4100 lm, IP20, Black
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R2,548
One fixture. Two light zones. Three settings.With memory function to recall your last setting.This sleek, slim black ceiling light is designed to compliment any ceiling. The clean round lines of the main light are accented with a clever linear edge light. Combine the two lights together and create t... Read More
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Stock Out Of StockNo Stock Code 2411625 Brand PHILIPS Model 8719514432123 Warranty 2 Years

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One fixture. Two light zones. Three settings.
With memory function to recall your last setting.
This sleek, slim black ceiling light is designed to compliment any ceiling. The clean round lines of the main light are accented with a clever linear edge light. Combine the two lights together and create three unique light settings. The main downlight has a cool 4,000 k output and the linear edge accent light provides a warm 2,700 k output. The lamp is available in three sizes, and therefore fits perfectly in any room of your house. The handy memory feature helps you recall your latest setting. The Ozziet ceiling light looks as good off as it does on.

Philips Functional Ozziet Ceiling Light 36 W. Product colour: Black, Suitable location: Bedroom, Dining room, Garage, Kitchen, Living room, Office, Shape: Round. Fitting/cap type: Non-changeable bulb(s), Bulb type: LED, Bulb power: 36 W. Input voltage: 220-240 V, AC input frequency: 50 - 60 Hz, AC input voltage: 220 - 240 V. Width: 500 mm, Depth: 500 mm, Height: 55 mm. Package width: 525 mm, Package depth: 59 mm, Package height: 528 mm

Key Highlights
  • Perfect to relax and socialise
  • Memorise your favourite mode for easy selection
  • Easy installation
  • Super slim design
  • Dual zone light
  • LED Non-changeable bulb(s) 36 W
  • 4000 K Cool white 20000 h Color Rendering Index (CRI): 80
  • Suitable for indoor use Suitable location: Bedroom, Dining room, Garage, Kitchen, Living room, Office
  • IP20
  • Dimmable
  • Black
Specifications
12NC Logistic code(s)
929003197201
AC input frequency
50 - 60 Hz
AC input voltage
220 - 240 V
Adjustable spot head
No
Bulb lifetime
20000 h
Bulb power
36 W
Bulb technology
LED
Bulb type
LED
Bulb(s) included
Yes
Centerpiece included
Yes
Color Rendering Index (CRI)
80
Colour consistency (SDCM)
6
Colour temperature
4000 K
Colour temperature (max)
4000 K
Colour temperature (min)
4000 K
Depth
500 mm
Diameter
50 cm
Dimmable
Yes
Dimmable with remote control
No
EAN/UPC/GTIN (packaging)
8719514432123
Eye comfort
Yes
Fitting/cap type
Non-changeable bulb(s)
Fixture dimmable
Yes
Height
55 mm
Housing material
Plastic
Input voltage
220-240 V
International Protection (IP) code
IP20
Length
500 mm
Light colour
Cool white
Lighting style
Contemporary
Luminous efficacy
113 lm/W
Luminous flux
4100 lm
Mounting type
Surfaced
Net weight
1.55 kg
Number of switch cycles
20000
Package depth
59 mm
Package gross weight
2.15 kg
Package height
528 mm
Package net weight
1.55 kg
Package weight
2.15 kg
Package width
525 mm
PowerLED integrated
Yes
Product colour
Black
Protection class
II
Remote control included
No
Shape
Round
Suitable for indoor use
Yes
Suitable for outdoor use
No
Suitable location
Bedroom, Dining room, Garage, Kitchen, Living room, Office
Total luminous flux
4100 lm
Total power
36 W
Type
Ceiling Lights
Weight
1.55 kg
Width
500 mm

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