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We would like to respond openly to every negative review about us. Many are posted anonymously, so we cannot reach those customers directly. This open letter is our reply, and we would be grateful if you took a moment to read it.

But here is what a one-star review will never tell you:

  • We import from 70+ official distributors. That is why you pay far less than local retail — and why delivery takes longer. We publish the date before you pay, never after.
  • You can pay only when your goods land in Johannesburg. Pay on Arrival, no full payment up front. Ask yourself what scammer offers that.
  • Nobody has ever lost money with us. You get the product, or you get a refund. There is no third option, and there never has been.
  • We are part of the ITwork group — ten years trading in Europe, nine stores, thousands of positive reviews.
  • Johannesburg and Cape Town stores open this year — real shelves, real stock, walk in and buy the same day.

We are not satisfied with our review scores, and we are not going to fix them by hiding anything. We are fixing them by being faster, clearer and easier to reach than any reason to complain.

Read the full letter — photos and video of real shipments, and a straight answer to every accusation.

Problem with an order right now? Write to [email protected], [email protected] or [email protected] — answered the same business day. The letter also lists our group and store owners' contacts.
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Philips Arbour Wall Light 3.8W, Outdoor wall lighting, Anthracite, Metal, IP44, Patio, Garden, II

Philips Arbour Wall Light 3.8W, Outdoor wall lighting, Anthracite, Metal, IP44, Patio, Garden, II
Philips Arbour Wall Light 3.8W, Outdoor wall lighting, Anthracite, Metal, IP44, Patio, Garden, II
Philips Arbour Wall Light 3.8W, Outdoor wall lighting, Anthracite, Metal, IP44, Patio, Garden, II
Philips Arbour Wall Light 3.8W, Outdoor wall lighting, Anthracite, Metal, IP44, Patio, Garden, II
Philips Arbour Wall Light 3.8W, Outdoor wall lighting, Anthracite, Metal, IP44, Patio, Garden, II
Philips Arbour Wall Light 3.8W, Outdoor wall lighting, Anthracite, Metal, IP44, Patio, Garden, II
Philips Arbour Wall Light 3.8W, Outdoor wall lighting, Anthracite, Metal, IP44, Patio, Garden, II
Philips Arbour Wall Light 3.8W, Outdoor wall lighting, Anthracite, Metal, IP44, Patio, Garden, II
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R1,578
Enjoy a beautiful garden with light, in a sustainable wayStart saving money and energy and reducing wastePhilips Arbour LED outdoor wall light in anthracite grey frames a panel of light within a durable die-cast aluminium surround and has a motion sensor. These ultra-efficient outdoor lights use gro... Read More
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Stock Out Of StockNo Stock Code 2446204 Brand PHILIPS Model 8720169263833 Warranty 2 Years

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Enjoy a beautiful garden with light, in a sustainable way
Start saving money and energy and reducing waste
Philips Arbour LED outdoor wall light in anthracite grey frames a panel of light within a durable die-cast aluminium surround and has a motion sensor. These ultra-efficient outdoor lights use groundbreaking new technology to cut carbon emissions, reduce material waste and lower energy usage.

Philips Arbour Wall Light 3.8W. Type: Outdoor wall lighting, Product colour: Anthracite, Housing material: Metal. Number of bulbs: 1 bulb(s), Bulb type: LED, Bulb power: 4.3 W. Power source type: AC, Input voltage: 220-240 V, Energy efficiency class: A. Width: 80 mm, Depth: 170 mm, Length: 170 mm. Quantity per pack: 1 pc(s), Package width: 175 mm, Package depth: 85 mm

Key Highlights
  • IP44 – weatherproof
  • 5-year warranty on LED system
  • Warm white light 2,700 K
  • Long lifetime up to 50,000 hours
  • Ultra Efficient
  • Up to 80% energy saving
  • Motion sensor, for convenience and reassurance
  • Outdoor wall lighting Anthracite
  • Housing material: Metal IP44
  • Suitable for outdoor areas: Patio, Garden
  • 1 bulb(s) LED 4.3 W 2700 K 800 lm 50000 h
  • Motion sensor, Day/night sensor
  • Power source type: AC
Specifications
12NC Logistic code(s)
929003359801
AC input voltage
220-240 V
Adjustable spot head
No
Bi-directional light beams
No
Bulb lifetime
50000 h
Bulb power
4.3 W
Bulb technology
LED
Bulb type
LED
Bulb(s) included
Yes
Centerpiece included
No
Color Rendering Index (CRI)
80
Colour temperature
2700 K
Colour temperature (max)
2700 K
Colour temperature (min)
2700 K
Depth
170 mm
Dimmable
No
EAN/UPC/GTIN (packaging)
8720169263833
Energy efficiency class
A
Eye comfort
No
Fixture dimmable
No
Height
220 mm
Housing material
Metal
Included bulb energy efficiency class (old)
B
Input voltage
220-240 V
Integrated sensors
Motion sensor, Day/night sensor
International Protection (IP) code
IP44
LED module warranty
5 year(s)
Length
170 mm
Light colour
Warm white
Light source replaceable
Yes
Lighting style
Contemporary
Luminous flux
800 lm
Net weight
680 g
Number of bulbs
1 bulb(s)
Package depth
85 mm
Package gross weight
760 g
Package height
235 mm
Package net weight
680 g
Package weight
760 g
Package width
175 mm
Power source type
AC
Product colour
Anthracite
Protection class
II
Protection features
Water resistant, Rust resistant, Dust resistant
Quantity per pack
1 pc(s)
Replacement bulb power (max)
3.8 W
Suitable for outdoor areas
Patio, Garden
Suitable location
Garden, Patio
Total luminous flux
800 lm
Type
Outdoor wall lighting
Weatherproof
Yes
Weight
680 g
Width
80 mm

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