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Before you believe a bad review about us

We would like to respond openly to every negative review about us. Many are posted anonymously, so we cannot reach those customers directly. This open letter is our reply, and we would be grateful if you took a moment to read it.

But here is what a one-star review will never tell you:

  • We import from 70+ official distributors. That is why you pay far less than local retail — and why delivery takes longer. We publish the date before you pay, never after.
  • You can pay only when your goods land in Johannesburg. Pay on Arrival, no full payment up front. Ask yourself what scammer offers that.
  • Nobody has ever lost money with us. You get the product, or you get a refund. There is no third option, and there never has been.
  • We are part of the ITwork group — ten years trading in Europe, nine stores, thousands of positive reviews.
  • Johannesburg and Cape Town stores open this year — real shelves, real stock, walk in and buy the same day.

We are not satisfied with our review scores, and we are not going to fix them by hiding anything. We are fixing them by being faster, clearer and easier to reach than any reason to complain.

Read the full letter — photos and video of real shipments, and a straight answer to every accusation.

Problem with an order right now? Write to [email protected], [email protected] or [email protected] — answered the same business day. The letter also lists our group and store owners' contacts.
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Petzl TANDEM P21 SPE

Petzl TANDEM P21 SPE
Petzl TANDEM P21 SPE
0 reviews • Write a review
R2,197
+R6 Reward
The Petzl TANDEM P21 SPE is a professional-grade headlamp designed for demanding environments. With a powerful beam and robust construction, it ensures reliable illumination for technical work, rescue operations, and outdoor adventures.AdvantagesHigh-performance LED provides up to 350 lumens for bri... Read More
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Stock 11 Code 2834137 Brand PETZL Model P21 SPE Warranty 2 Years

Shipping & Returns

Estimated delivery Thursday, October 1
You will be kept updated through our detailed tracking system
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The Petzl TANDEM P21 SPE is a professional-grade headlamp designed for demanding environments. With a powerful beam and robust construction, it ensures reliable illumination for technical work, rescue operations, and outdoor adventures.

Advantages

High-performance LED provides up to 350 lumens for bright, uniform lighting. The ergonomic design offers comfortable wear even with a helmet, and the intuitive single-button control allows easy switching between brightness levels. The TANDEM P21 SPE is water-resistant and impact-resistant, built to withstand harsh conditions.

Suitable for

  • Professional rescue teams and firefighters
  • Caving and speleology
  • Technical climbing and mountaineering
  • Industrial maintenance and inspection

Key specifications

  • Light output: 350 lumens (maximum)
  • Beam pattern: Wide and mixed
  • Power source: 3 AAA batteries (included)
  • Battery life: Up to 60 hours in economy mode
  • Weight: 100 g (without batteries)
  • Water resistance: IPX4 (weather-resistant)
  • Impact resistance: 2 m drop tested
  • Certification: CE, UKCA

Recommendations

For optimal performance, use high-quality alkaline or lithium batteries. Always store the headlamp in a dry place when not in use. The TANDEM P21 SPE is compatible with Petzl helmet clips for secure attachment.

Specifications
Brand
Petzl
Category
Headlamps
EAN
3342540041868
Model
TANDEM P21 SPE
MPN
P21 SPE
Weight
0.5 kg
Price history over the last 6 months
Petzl TANDEM P21 SPE
Current
R2,197
Lowest
R1,833
Highest
R2,197
Change 24H
+R253   +13%
Week
+R269   +14%
Month
+R248   +13%

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