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Before you believe a bad review about us

We would like to respond openly to every negative review about us. Many are posted anonymously, so we cannot reach those customers directly. This open letter is our reply, and we would be grateful if you took a moment to read it.

But here is what a one-star review will never tell you:

  • We import from 70+ official distributors. That is why you pay far less than local retail — and why delivery takes longer. We publish the date before you pay, never after.
  • You can pay only when your goods land in Johannesburg. Pay on Arrival, no full payment up front. Ask yourself what scammer offers that.
  • Nobody has ever lost money with us. You get the product, or you get a refund. There is no third option, and there never has been.
  • We are part of the ITwork group — ten years trading in Europe, nine stores, thousands of positive reviews.
  • Johannesburg and Cape Town stores open this year — real shelves, real stock, walk in and buy the same day.

We are not satisfied with our review scores, and we are not going to fix them by hiding anything. We are fixing them by being faster, clearer and easier to reach than any reason to complain.

Read the full letter — photos and video of real shipments, and a straight answer to every accusation.

Problem with an order right now? Write to [email protected], [email protected] or [email protected] — answered the same business day. The letter also lists our group and store owners' contacts.
Know our brand? Leave an honest review, send us a screenshot, and pick a free gift — shipped free of charge within 1–2 business days.
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Pentel EnerGel Xm Retractable Gel Pen - Orange Ink - 0.35 mm - Silver Barrel with Orange Accents - Rubber Grip - Round Body

Pentel EnerGel Xm Retractable Gel Pen - Orange Ink - 0.35 mm - Silver Barrel with Orange Accents - Rubber Grip - Round Body
Pentel EnerGel Xm Retractable Gel Pen - Orange Ink - 0.35 mm - Silver Barrel with Orange Accents - Rubber Grip - Round Body
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R558
+R1 Reward
The Pentel EnerGel Xm is a premium retractable gel pen designed for smooth, fluid writing. Featuring a 0.35 mm tip that delivers crisp, precise lines, this pen is perfect for everyday note-taking, journaling, and professional use. The quick-drying, smear-proof ink ensures clean pages, while the cont... Read More
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Stock 20 Code 3070071 Brand PENTEL Model BL77-FX Warranty 2 Years

Shipping & Returns

Estimated delivery Wednesday, October 7
You will be kept updated through our detailed tracking system
Payment options
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The Pentel EnerGel Xm is a premium retractable gel pen designed for smooth, fluid writing. Featuring a 0.35 mm tip that delivers crisp, precise lines, this pen is perfect for everyday note-taking, journaling, and professional use. The quick-drying, smear-proof ink ensures clean pages, while the contoured rubber grip provides comfort during extended writing sessions. The transparent barrel section allows you to monitor ink levels, so you never run out unexpectedly. Refillable with Pentel LR7 refills, this pen is an eco-friendly choice that combines style and functionality.

Advantages

Experience the perfect balance of precision and comfort. The EnerGel Xm's liquid gel ink flows consistently, reducing hand fatigue and delivering vibrant orange color that stands out. The retractable mechanism protects the tip when not in use, and the metal clip adds durability for everyday carry.

Suitable for

  • Students and professionals who require reliable, smooth writing
  • Artists and designers for detailed sketches and color coding
  • Anyone seeking a refillable, eco-friendly pen with vibrant ink

Key specifications

  • Product Type: Retractable Gel Pen
  • Ink Color: Orange
  • Tip Size: 0.35 mm
  • Line Width: 0.2 mm
  • Ink Type: Liquid Gel Ink
  • Mechanism: Retractable (Click-action)
  • Barrel Material: Plastic
  • Grip Material: Rubber
  • Barrel Color: Silver with Orange Accents
  • Clip Material: Metal
  • Refillable: Yes (Compatible Refill: Pentel LR7)
  • Ink Features: Quick-drying, Smear-proof, Water-resistant, Fade-resistant
  • Grip Type: Contoured Rubber Grip
  • Body Shape: Round
  • Writing Experience: Smooth, Fluid Writing
  • Ink Flow: Consistent
  • Visibility: Transparent Barrel Section (Ink Level)
  • Packaging Quantity: 1 Pen
  • Origin: Japan

Recommendations

For best results, pair with Pentel LR7 refills in your preferred color. The EnerGel Xm is ideal for those who value precision and comfort in their writing instruments.

Specifications
Brand
Pentel
Category
Gel Pen
EAN
884851015778
Material
Plastic, Rubber, Metal
Model
BL77-FX
MPN
BL77-FX
Packing quantity
1
Product colour
Orange
Product type
Retractable Gel Pen
Price history over the last 6 months
Pentel EnerGel Xm Retractable Gel Pen - Orange Ink - 0.35 mm - Silver Barrel with Orange Accents - Rubber Grip - Round Body
Current
R558
Lowest
R543
Highest
R561
Change 24H
+R10   +2%
Week
+R15   +3%
Month
+R11   +2%

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