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Before you believe a bad review about us

We would like to respond openly to every negative review about us. Many are posted anonymously, so we cannot reach those customers directly. This open letter is our reply, and we would be grateful if you took a moment to read it.

But here is what a one-star review will never tell you:

  • We import from 70+ official distributors. That is why you pay far less than local retail — and why delivery takes longer. We publish the date before you pay, never after.
  • You can pay only when your goods land in Johannesburg. Pay on Arrival, no full payment up front. Ask yourself what scammer offers that.
  • Nobody has ever lost money with us. You get the product, or you get a refund. There is no third option, and there never has been.
  • We are part of the ITwork group — ten years trading in Europe, nine stores, thousands of positive reviews.
  • Johannesburg and Cape Town stores open this year — real shelves, real stock, walk in and buy the same day.

We are not satisfied with our review scores, and we are not going to fix them by hiding anything. We are fixing them by being faster, clearer and easier to reach than any reason to complain.

Read the full letter — photos and video of real shipments, and a straight answer to every accusation.

Problem with an order right now? Write to [email protected], [email protected] or [email protected] — answered the same business day. The letter also lists our group and store owners' contacts.
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PC HP ProDesk 4 SFF G1i AI — Intel Core Ultra 7 265 (5.3 GHz, 20 cores), 16 GB DDR5, 1 TB NVMe SSD, Windows 11 Pro, Wi‑Fi 6E

PC HP ProDesk 4 SFF G1i AI — Intel Core Ultra 7 265 (5.3 GHz, 20 cores), 16 GB DDR5, 1 TB NVMe SSD, Windows 11 Pro, Wi‑Fi 6E
PC HP ProDesk 4 SFF G1i AI — Intel Core Ultra 7 265 (5.3 GHz, 20 cores), 16 GB DDR5, 1 TB NVMe SSD, Windows 11 Pro, Wi‑Fi 6E
PC HP ProDesk 4 SFF G1i AI — Intel Core Ultra 7 265 (5.3 GHz, 20 cores), 16 GB DDR5, 1 TB NVMe SSD, Windows 11 Pro, Wi‑Fi 6E
PC HP ProDesk 4 SFF G1i AI — Intel Core Ultra 7 265 (5.3 GHz, 20 cores), 16 GB DDR5, 1 TB NVMe SSD, Windows 11 Pro, Wi‑Fi 6E
PC HP ProDesk 4 SFF G1i AI — Intel Core Ultra 7 265 (5.3 GHz, 20 cores), 16 GB DDR5, 1 TB NVMe SSD, Windows 11 Pro, Wi‑Fi 6E
PC HP ProDesk 4 SFF G1i AI — Intel Core Ultra 7 265 (5.3 GHz, 20 cores), 16 GB DDR5, 1 TB NVMe SSD, Windows 11 Pro, Wi‑Fi 6E
PC HP ProDesk 4 SFF G1i AI — Intel Core Ultra 7 265 (5.3 GHz, 20 cores), 16 GB DDR5, 1 TB NVMe SSD, Windows 11 Pro, Wi‑Fi 6E
PC HP ProDesk 4 SFF G1i AI — Intel Core Ultra 7 265 (5.3 GHz, 20 cores), 16 GB DDR5, 1 TB NVMe SSD, Windows 11 Pro, Wi‑Fi 6E
PC HP ProDesk 4 SFF G1i AI — Intel Core Ultra 7 265 (5.3 GHz, 20 cores), 16 GB DDR5, 1 TB NVMe SSD, Windows 11 Pro, Wi‑Fi 6E
PC HP ProDesk 4 SFF G1i AI — Intel Core Ultra 7 265 (5.3 GHz, 20 cores), 16 GB DDR5, 1 TB NVMe SSD, Windows 11 Pro, Wi‑Fi 6E
PC HP ProDesk 4 SFF G1i AI — Intel Core Ultra 7 265 (5.3 GHz, 20 cores), 16 GB DDR5, 1 TB NVMe SSD, Windows 11 Pro, Wi‑Fi 6E
PC HP ProDesk 4 SFF G1i AI — Intel Core Ultra 7 265 (5.3 GHz, 20 cores), 16 GB DDR5, 1 TB NVMe SSD, Windows 11 Pro, Wi‑Fi 6E
PC HP ProDesk 4 SFF G1i AI — Intel Core Ultra 7 265 (5.3 GHz, 20 cores), 16 GB DDR5, 1 TB NVMe SSD, Windows 11 Pro, Wi‑Fi 6E
PC HP ProDesk 4 SFF G1i AI — Intel Core Ultra 7 265 (5.3 GHz, 20 cores), 16 GB DDR5, 1 TB NVMe SSD, Windows 11 Pro, Wi‑Fi 6E
PC HP ProDesk 4 SFF G1i AI — Intel Core Ultra 7 265 (5.3 GHz, 20 cores), 16 GB DDR5, 1 TB NVMe SSD, Windows 11 Pro, Wi‑Fi 6E
PC HP ProDesk 4 SFF G1i AI — Intel Core Ultra 7 265 (5.3 GHz, 20 cores), 16 GB DDR5, 1 TB NVMe SSD, Windows 11 Pro, Wi‑Fi 6E
PC HP ProDesk 4 SFF G1i AI — Intel Core Ultra 7 265 (5.3 GHz, 20 cores), 16 GB DDR5, 1 TB NVMe SSD, Windows 11 Pro, Wi‑Fi 6E
PC HP ProDesk 4 SFF G1i AI — Intel Core Ultra 7 265 (5.3 GHz, 20 cores), 16 GB DDR5, 1 TB NVMe SSD, Windows 11 Pro, Wi‑Fi 6E
PC HP ProDesk 4 SFF G1i AI — Intel Core Ultra 7 265 (5.3 GHz, 20 cores), 16 GB DDR5, 1 TB NVMe SSD, Windows 11 Pro, Wi‑Fi 6E
36 mo.
PC HP ProDesk 4 SFF G1i AI — Intel Core Ultra 7 265 (5.3 GHz, 20 cores), 16 GB DDR5, 1 TB NVMe SSD, Windows 11 Pro, Wi‑Fi 6E
PC HP ProDesk 4 SFF G1i AI — Intel Core Ultra 7 265 (5.3 GHz, 20 cores), 16 GB DDR5, 1 TB NVMe SSD, Windows 11 Pro, Wi‑Fi 6E
PC HP ProDesk 4 SFF G1i AI — Intel Core Ultra 7 265 (5.3 GHz, 20 cores), 16 GB DDR5, 1 TB NVMe SSD, Windows 11 Pro, Wi‑Fi 6E
PC HP ProDesk 4 SFF G1i AI — Intel Core Ultra 7 265 (5.3 GHz, 20 cores), 16 GB DDR5, 1 TB NVMe SSD, Windows 11 Pro, Wi‑Fi 6E
PC HP ProDesk 4 SFF G1i AI — Intel Core Ultra 7 265 (5.3 GHz, 20 cores), 16 GB DDR5, 1 TB NVMe SSD, Windows 11 Pro, Wi‑Fi 6E
PC HP ProDesk 4 SFF G1i AI — Intel Core Ultra 7 265 (5.3 GHz, 20 cores), 16 GB DDR5, 1 TB NVMe SSD, Windows 11 Pro, Wi‑Fi 6E
PC HP ProDesk 4 SFF G1i AI — Intel Core Ultra 7 265 (5.3 GHz, 20 cores), 16 GB DDR5, 1 TB NVMe SSD, Windows 11 Pro, Wi‑Fi 6E
PC HP ProDesk 4 SFF G1i AI — Intel Core Ultra 7 265 (5.3 GHz, 20 cores), 16 GB DDR5, 1 TB NVMe SSD, Windows 11 Pro, Wi‑Fi 6E
PC HP ProDesk 4 SFF G1i AI — Intel Core Ultra 7 265 (5.3 GHz, 20 cores), 16 GB DDR5, 1 TB NVMe SSD, Windows 11 Pro, Wi‑Fi 6E
PC HP ProDesk 4 SFF G1i AI — Intel Core Ultra 7 265 (5.3 GHz, 20 cores), 16 GB DDR5, 1 TB NVMe SSD, Windows 11 Pro, Wi‑Fi 6E
PC HP ProDesk 4 SFF G1i AI — Intel Core Ultra 7 265 (5.3 GHz, 20 cores), 16 GB DDR5, 1 TB NVMe SSD, Windows 11 Pro, Wi‑Fi 6E
PC HP ProDesk 4 SFF G1i AI — Intel Core Ultra 7 265 (5.3 GHz, 20 cores), 16 GB DDR5, 1 TB NVMe SSD, Windows 11 Pro, Wi‑Fi 6E
PC HP ProDesk 4 SFF G1i AI — Intel Core Ultra 7 265 (5.3 GHz, 20 cores), 16 GB DDR5, 1 TB NVMe SSD, Windows 11 Pro, Wi‑Fi 6E
PC HP ProDesk 4 SFF G1i AI — Intel Core Ultra 7 265 (5.3 GHz, 20 cores), 16 GB DDR5, 1 TB NVMe SSD, Windows 11 Pro, Wi‑Fi 6E
PC HP ProDesk 4 SFF G1i AI — Intel Core Ultra 7 265 (5.3 GHz, 20 cores), 16 GB DDR5, 1 TB NVMe SSD, Windows 11 Pro, Wi‑Fi 6E
PC HP ProDesk 4 SFF G1i AI — Intel Core Ultra 7 265 (5.3 GHz, 20 cores), 16 GB DDR5, 1 TB NVMe SSD, Windows 11 Pro, Wi‑Fi 6E
PC HP ProDesk 4 SFF G1i AI — Intel Core Ultra 7 265 (5.3 GHz, 20 cores), 16 GB DDR5, 1 TB NVMe SSD, Windows 11 Pro, Wi‑Fi 6E
PC HP ProDesk 4 SFF G1i AI — Intel Core Ultra 7 265 (5.3 GHz, 20 cores), 16 GB DDR5, 1 TB NVMe SSD, Windows 11 Pro, Wi‑Fi 6E
PC HP ProDesk 4 SFF G1i AI — Intel Core Ultra 7 265 (5.3 GHz, 20 cores), 16 GB DDR5, 1 TB NVMe SSD, Windows 11 Pro, Wi‑Fi 6E
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R64,607
+R257 Reward
Work smarter with an AI-enabled PC that evolves with youThe HP ProDesk 4 SFF G1i Desktop AI PC provides users in evolving work environments with commercial-grade customization and scalability in a space-saving design. The Intel Core™ Ultra processor[2] and 13 TOPS NPU[3] help optimize handling daily... Read More
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Stock 2 Code 2344492 Brand HP Model 9H7U7ET Warranty 3 Years

Shipping & Returns

Estimated delivery Tuesday, October 13
You will be kept updated through our detailed tracking system
Payment options
EFTPayFastBank CardSnapScanZapperGoogle PayApple PayMobicredMoreTymePay on Arrival
MSI MEG Vision X AI 2NVV7-009AT Intel Core Ultra 7 265K 32 GB DDR5-SDRAM 2 TB SSD NVIDIA GeForce RTX 5080 Windows 11 Home Desktop PC Black
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HP Z2 Tower G1i Intel Core Ultra 9 285K 32 GB DDR5-SDRAM 1 TB SSD NVIDIA RTX 2000 Ada Windows 11 Pro Workstation AI Workstation, AI PC Black
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Work smarter with an AI-enabled PC that evolves with you
The HP ProDesk 4 SFF G1i Desktop AI PC provides users in evolving work environments with commercial-grade customization and scalability in a space-saving design. The Intel Core™ Ultra processor[2] and 13 TOPS NPU[3] help optimize handling daily tasks by distributing power and exploring the potential of AI to improve business performance.

HP recommends Windows 11 Pro for business

Work anywhere without compromising on performance with Windows 11 and HP collaboration, security, and connectivity technology. Summarize and rewrite content, get relevant content recommendations, and stay organized with Microsoft Copilot.[1]

Intel® multi-core processor

Configure your HP ProDesk 4 SFF G1i for the perfect combination of power, performance, and value. Get up to an Intel® Core™ Ultra CPU to handle work tasks smoothly and reliably, featuring 13 TOPS NPU3 for enhanced video conferencing and more.[4]

BIOS management over the network

HP Sure Admin, a modern BIOS management tool, eliminates the need for a password or BIOS configuration utility in the OS by creating a digital signature that allows IT administrators to securely manage BIOS settings over a network.[5]

Browse confidently

Help protect your PC from websites and read only Microsoft Office and PDF attachments with embedded malware, ransomware, or viruses with hardware-enforced security from HP Sure Click.[6]

HP Sure Sense

Malware is evolving rapidly beyond traditional antivirus capabilities. Protect your PC against never-before-seen attacks with HP Sure Sense, which combines behavioral analysis with advanced AI techniques to provide exceptional protection.[11]

Speed up the basics of IT management

Help reduce downtime and total cost of ownership of your HP PCs with the HP Manageability Integration Kit. This solution helps expedite image creation and simplify routine management of hardware, BIOS, security, and software updates.[12]

Efficient modular options

Dynamically scale, improve performance, and expand functionality with multiple USB ports on this SFF PC.

Tested for reliability and durability

Undergoes MIL-STD 810[7] and HP Total Test Process[8] to ensure your SFF meets or exceeds HP durability standards.

Protected by HP Wolf Security

HP Wolf Security for Business creates a hardware-enforced, always-on, resilient defense.[9]

Help protect our shared future

This HP ProDesk 4 SFF G1i uses 100% HP paper-based packaging from recycled or certified sustainable sources.[10]

How to use

Place the SFF chassis on a stable surface with adequate ventilation around the sides and rear. Connect power, a display via HDMI 2.1, and any required peripherals to the available USB and network ports. Use the preinstalled Windows 11 Pro to complete initial setup, sign in with a user account and install corporate or productivity software. For wireless connectivity, enable Wi‑Fi and pair Bluetooth devices using Windows network settings. Follow standard IT procedures to enable BIOS password protection if required for security.

Recommendations

For reliable performance, keep system firmware and drivers up to date via HP support and Windows Update. Use the NVMe SSD for the OS and applications, and consider external or network storage for large file archives. Maintain ambient temperature within the specified operating range and avoid obstructing ventilation openings.

Key Highlights
  • Office productivity and business applications
  • AI-assisted workloads and inference tasks
  • Compact workspaces and hot-desk environments
  • Multitasking with multiple desktop applications and browser tabs
  • Processor: Intel Core Ultra 7 265, boost up to 5.3 GHz, 20 cores, 30 MB L3 cache
  • Memory: 16 GB DDR5-5600 (1 x 16 GB), 2 DIMM slots total
  • Storage: 1 TB NVMe SSD, M.2 form factor
  • Graphics: Integrated Intel Graphics
  • Neural processor: Intel AI Boost NPU, up to 13 TOPs
  • Connectivity: Wi‑Fi 6E (Intel AX211), Bluetooth 5.3, Gigabit Ethernet (10/100/1000Base‑T)
  • Ports: USB 3.2 Gen 2 Type-A (x3), USB 3.2 Gen 1 Type-A (x2), USB-C (USB 3.2 Gen 2) (x1), USB 2.0 (x3), HDMI 2.1 (x1)
  • Audio codec: Realtek ALC3252
  • Chipset: Intel Q870
  • Operating system: Windows 11 Pro (preinstalled)
  • Dimensions (WxDxH): 303 x 308 x 100 mm
  • Weight: 4.55 kg
  • Color: Black (Jack black)
  • Operating conditions: 10–35 °C, 10–90% relative humidity
  • Energy and sustainability: ENERGY STAR certified, mercury-free components
Specifications
AI software frameworks supported by NPU
DirectML, OpenVINO, Windows ML, ONNX RT
Antenna type
2x2
Audio chip
Realtek ALC3252
Bluetooth
Yes
Bluetooth version
5.3
Cabling technology
10/100/1000Base-T(X)
Chassis type
SFF
Colour name
Jack black
Combo headphone/mic port
Yes
Depth
308 mm
Discrete graphics card
No
Discrete graphics card model
Not available
Display included
No
DisplayPort version
2.1
DisplayPorts quantity
1
Efficient cores
12
Efficient-core base frequency
1.8 GHz
Efficient-core Max Turbo Frequency
4.6 GHz
Ethernet LAN
Yes
Ethernet LAN (RJ-45) ports
1
Ethernet LAN data rates
10, 100, 1000
General Product Safety Regulation (GPSR) URL
https://support.hp.com/us-en/document/ish_6126692-6126777-16?openCLC=true
GPU performance up to
8 TOPs
Harmonized System (HS) code
8471500000
HDMI ports quantity
1
HDMI version
2.1
Height
100 mm
HP Artificial Intelligence
AI PC
HP Documentation
Yes
HP GTIN (EAN/UPC)
199642189324
HP segment
Business
HP Support Assistant
Yes
Internal memory
16 GB
Internal memory type
DDR5-SDRAM
Introduction year
2025
Keyboard connectivity
Wired
Keyboard included
Yes
Line-out
Yes
Manufacturer warranty
1 year (1/1/1) limited warranty includes 1 year of parts, labor and on-site repair. Terms and conditions vary by country. Certain restrictions and exclusions apply.
Market positioning
Proven productivity
Maximum internal memory
64 GB
Maximum turbo power
182 W
Memory clock speed
5600 MHz
Memory data transfer rate
5600 MT/s
Memory layout (slots x size)
1 x 16
Memory slots
2x DIMM
Motherboard chipset
Intel Q870
Mouse connectivity
Wired
Mouse included
Yes
Neural processor unit (NPU)
Intel AI Boost
NPU performance up to
13 TOPs
Number of SSDs installed
1
Number of storage drives installed
1
NVMe
Yes
On-board GPU manufacturer
Intel
On-board graphics card
Yes
On-board graphics card model
Intel Graphics
Operating relative humidity (H-H)
10 - 90
Operating system installed
Windows 11 Pro
Operating temperature (T-T)
10 - 35
Optical drive type
No
Package weight
5920 g
Password protection
Yes
Password protection type
BIOS, Power on, User
Performance cores
8
Performance-core base frequency
2.4 GHz
Performance-core Max Turbo Frequency
5.2 GHz
Power supply
280 W
Power supply input frequency
50/60
Power supply input voltage
100 - 240
Processor base power
65 W
Processor boost frequency
5.3 GHz
Processor cache
30 MB
Processor cache type
Smart Cache
Processor cores
20
Processor family
Intel Core Ultra 7
Processor generation
Intel Core Ultra (Series 2)
Processor manufacturer
Intel
Processor model
265
Processor threads
20
Product colour
Black
Product type
PC
Sparsity support
Yes
SSD capacity
1000 GB
SSD form factor
M.2
SSD interface
PCI Express
Storage media
SSD
Support service included
HP 3 year Next Business Day Onsite Desktop HardwareSupport. For terms and conditions, please visit https://h20195.www2.hp.com/v2/GetPDF.aspx/4AA5-6385EEE & https://www8.hp.com/h20195/v2/getpdf.aspx/4AA5-7123EEGB.pdf
Sustainability certificates
ENERGY STAR
Sustainability compliance
Yes
Sustainable technologies and materials
Bulk packaging available; Molded paper pulp cushion inside box is 100% sustainably sourced and recyclable; Ocean-bound plastic in speaker enclosure and I/O strip; 60% post-consumer recycled plastic; 10% ITE-derived closed loop plastic; 80 Plus® Platinum power supplies available; 100% recycled rare earth elements in speaker
Top Wi-Fi standard
Wi-Fi 6E (802.11ax)
Total processor performance up to
33 TOPs
Total SSDs capacity
1000 GB
Total storage capacity
1000 GB
USB 2.0 ports quantity
3
USB 3.2 Gen 1 (3.1 Gen 1) Type-A ports quantity
2
USB 3.2 Gen 2 (3.1 Gen 2) Type-A ports quantity
3
USB 3.2 Gen 2 (3.1 Gen 2) Type-C ports quantity
1
Weight
4.55 kg
Wi-Fi
Yes
Wi-Fi standards
Wi-Fi 6E (802.11ax)
Width
303 mm
Windows Studio effects support
Yes
WLAN controller manufacturer
Intel
WLAN controller model
Intel Wi-Fi 6E AX211

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Price history over the last 6 months
PC HP ProDesk 4 SFF G1i AI — Intel Core Ultra 7 265 (5.3 GHz, 20 cores), 16 GB DDR5, 1 TB NVMe SSD, Windows 11 Pro, Wi‑Fi 6E
Current
R64,607
Lowest
R62,626
Highest
R64,607
Change 24H
+R1,615   +3%
Week
—   
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