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We would like to respond openly to every negative review about us. Many are posted anonymously, so we cannot reach those customers directly. This open letter is our reply, and we would be grateful if you took a moment to read it.

But here is what a one-star review will never tell you:

  • We import from 70+ official distributors. That is why you pay far less than local retail — and why delivery takes longer. We publish the date before you pay, never after.
  • You can pay only when your goods land in Johannesburg. Pay on Arrival, no full payment up front. Ask yourself what scammer offers that.
  • Nobody has ever lost money with us. You get the product, or you get a refund. There is no third option, and there never has been.
  • We are part of the ITwork group — ten years trading in Europe, nine stores, thousands of positive reviews.
  • Johannesburg and Cape Town stores open this year — real shelves, real stock, walk in and buy the same day.

We are not satisfied with our review scores, and we are not going to fix them by hiding anything. We are fixing them by being faster, clearer and easier to reach than any reason to complain.

Read the full letter — photos and video of real shipments, and a straight answer to every accusation.

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Panasonic DP-UB9004AG1 4K Ultra HD Blu-ray Player with HDR10+ and Dolby Vision, THX Certified, Dual HDMI, Balanced XLR Outputs

Panasonic DP-UB9004AG1 4K Ultra HD Blu-ray Player with HDR10+ and Dolby Vision, THX Certified, Dual HDMI, Balanced XLR Outputs
Panasonic DP-UB9004AG1 4K Ultra HD Blu-ray Player with HDR10+ and Dolby Vision, THX Certified, Dual HDMI, Balanced XLR Outputs
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R26,506
+R105 Reward
Experience reference-grade 4K Ultra HD Blu-ray playback with the Panasonic DP-UB9004AG1. Driven by Panasonic's HCX Processor, this player delivers stunning HDR10+, HDR10, HLG, and Dolby Vision content with exceptional colour accuracy and detail. THX certification ensures cinema-quality performance i... Read More
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Stock 14 Code 3322767 Brand PANASONIC Model DP-UB9004AG1 Warranty 2 Years

Shipping & Returns

Estimated delivery Monday, October 5
You will be kept updated through our detailed tracking system
Payment options
EFTPayFastBank CardSnapScanZapperGoogle PayApple PayMobicredMoreTymePay on Arrival

Experience reference-grade 4K Ultra HD Blu-ray playback with the Panasonic DP-UB9004AG1. Driven by Panasonic's HCX Processor, this player delivers stunning HDR10+, HDR10, HLG, and Dolby Vision content with exceptional colour accuracy and detail. THX certification ensures cinema-quality performance in your living room.

Overview

The DP-UB9004AG1 is a flagship universal disc player that handles 4K Ultra HD Blu-ray, Blu-ray, DVD, and CD formats. Its high-rigidity chassis and high-quality DAC (AK4490) minimize vibration and noise, while the dual HDMI outputs separate audio and video for cleaner signal paths. Network connectivity via Ethernet or Wi-Fi enables streaming and firmware updates.

What stands out

  • HDR Optimizer for tone-mapping HDR content to any display
  • Balanced XLR and 7.1ch analogue outputs for audiophile-grade sound
  • Dual HDMI outputs (one audio-only) to reduce interference
  • THX Certified for reference-quality video and audio
  • Supports high-resolution audio formats including DSD 11.2MHz

Technical details

  • Playback: 4K Ultra HD Blu-ray, Blu-ray, DVD, CD
  • Video: Up to 3840 x 2160 resolution, HDR10+, HDR10, HLG, Dolby Vision
  • Audio: Dolby Atmos, DTS:X, Dolby TrueHD, DTS-HD Master Audio
  • Hi-Res Audio: DSD (2.8/5.6/11.2MHz), FLAC, WAV, ALAC, AIFF
  • Connectivity: 2x HDMI, 2x USB (1 front, 1 rear), Ethernet, Wi-Fi 802.11ac
  • Audio Outputs: 7.1ch RCA, 2ch RCA, 2ch XLR, optical, coaxial
  • Power: 49W operating, 0.3W standby

Our verdict

The Panasonic DP-UB9004AG1 is a premium choice for home theatre enthusiasts seeking the ultimate in disc playback and audio fidelity. Its THX certification and comprehensive format support make it a standout performer.

Specifications
4K Ultra HD upscaling
Yes
Audio decoders
Dolby Digital, Dolby Digital Plus, Dolby TrueHD, Dolby Atmos, DTS-HD Master Audio, DTS-HD High Resolution Audio, DTS:X
Audio formats supported
DSD (2.8MHz/5.6MHz/11.2MHz), ALAC, FLAC, WAV, AIFF
Audio output channels
7.1
Brand
Panasonic
Category
Blu-ray Player
Certification
THX
Digital audio coaxial out
1
Digital audio optical out
1
EAN
5025232995103
Ethernet LAN
Yes
Ethernet LAN (RJ-45) ports
1
HD type
4K Ultra HD
HDMI ports quantity
2
Model
DP-UB9004AG1
MPN
DP-UB9004AG1
Power consumption (standby)
0.3 W
Power consumption (typical)
49 W
Product colour
Black
Remote control included
Yes
USB 2.0 ports quantity
2
Weight
7.8 kg
Wi-Fi
Yes
Price history over the last 6 months
Panasonic DP-UB9004AG1 4K Ultra HD Blu-ray Player with HDR10+ and Dolby Vision, THX Certified, Dual HDMI, Balanced XLR Outputs
Current
R26,506
Lowest
R25,627
Highest
R26,506
Change 24H
+R668   +3%
Week
+R840   +3%
Month
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