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We would like to respond openly to every negative review about us. Many are posted anonymously, so we cannot reach those customers directly. This open letter is our reply, and we would be grateful if you took a moment to read it.

But here is what a one-star review will never tell you:

  • We import from 70+ official distributors. That is why you pay far less than local retail — and why delivery takes longer. We publish the date before you pay, never after.
  • You can pay only when your goods land in Johannesburg. Pay on Arrival, no full payment up front. Ask yourself what scammer offers that.
  • Nobody has ever lost money with us. You get the product, or you get a refund. There is no third option, and there never has been.
  • We are part of the ITwork group — ten years trading in Europe, nine stores, thousands of positive reviews.
  • Johannesburg and Cape Town stores open this year — real shelves, real stock, walk in and buy the same day.

We are not satisfied with our review scores, and we are not going to fix them by hiding anything. We are fixing them by being faster, clearer and easier to reach than any reason to complain.

Read the full letter — photos and video of real shipments, and a straight answer to every accusation.

Problem with an order right now? Write to [email protected], [email protected] or [email protected] — answered the same business day. The letter also lists our group and store owners' contacts.
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P.I. Engineering X-Keys Desktop USB 24 Keys Programmable Keypad

P.I. Engineering X-Keys Desktop USB 24 Keys Programmable Keypad
P.I. Engineering X-Keys Desktop USB 24 Keys Programmable Keypad
0 reviews • Write a review
R7,997
The P.I. Engineering X-Keys Desktop USB 24 Keys is a fully programmable keypad designed for professionals who demand efficiency and customization. With 24 relegendable keys and individual backlighting, this device streamlines workflows in video editing, audio production, gaming, and office applicati... Read More
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Stock Out Of StockNo Stock Code 3054833 Brand P.I. ENGINEERING Model XK-24-USB-R Warranty 2 Years

Shipping & Returns

The P.I. Engineering X-Keys Desktop USB 24 Keys is a fully programmable keypad designed for professionals who demand efficiency and customization. With 24 relegendable keys and individual backlighting, this device streamlines workflows in video editing, audio production, gaming, and office applications. Its robust construction and onboard memory ensure reliable performance across multiple platforms.

Advantages

Boost productivity with customizable macros and hotkeys. The transparent keycaps allow easy labeling, while the dual-color backlighting (blue/red) provides visual feedback. The integrated stand and VESA mount compatibility offer flexible placement options.

Suitable for

  • Video editors and graphic designers
  • Audio engineers and music producers
  • Gamers seeking dedicated macro keys
  • Office workers automating repetitive tasks

Key specifications

  • 24 programmable keys with dome switches
  • USB 2.0 wired connection
  • Individually addressable blue and red backlighting
  • Onboard memory for configuration storage
  • Compatible with Windows, macOS, Linux, and Android
  • Includes MacroWorks 3.1, ControllerMate, and SDK
  • 1.4 m (56 in) cable length
  • Black ABS plastic construction
  • Dimensions: 152 x 102 x 38 mm (WxDxH)
  • Weight: 340 g

Recommendations

For optimal performance, install the latest MacroWorks software from the manufacturer's website. Use the included keycap puller to customize legends easily.

Specifications
Backlight
Yes
Brand
P.I. Engineering
Category
Keyboards & Keypads
Compatible operating systems
Windows, macOS, Linux, Android
Connectivity technology
Wired
Depth
102 mm
Device interface
USB 2.0
EAN
703273002404
Height
38 mm
Keyboard key switch
Dome switch
Mac operating systems supported
macOS 10.12 or later
Model
XK-24-USB-R
MPN
XK-24-USB-R
Number of products included
1
Other operating systems supported
Linux, Android
Power source type
USB Powered
Product colour
Black
Recommended usage
Professional, Gaming
Weight
0.45 kg
Width
152 mm
Windows operating systems supported
Windows 10, Windows 8, Windows 7
Price history over the last 6 months
P.I. Engineering X-Keys Desktop USB 24 Keys Programmable Keypad
Current
R7,997
Lowest
R7,974
Highest
R8,237
Change 24H
-R34   0%
Week
-R7   0%
Month
-R26   0%

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