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Before you believe a bad review about us

We would like to respond openly to every negative review about us. Many are posted anonymously, so we cannot reach those customers directly. This open letter is our reply, and we would be grateful if you took a moment to read it.

But here is what a one-star review will never tell you:

  • We import from 70+ official distributors. That is why you pay far less than local retail — and why delivery takes longer. We publish the date before you pay, never after.
  • You can pay only when your goods land in Johannesburg. Pay on Arrival, no full payment up front. Ask yourself what scammer offers that.
  • Nobody has ever lost money with us. You get the product, or you get a refund. There is no third option, and there never has been.
  • We are part of the ITwork group — ten years trading in Europe, nine stores, thousands of positive reviews.
  • Johannesburg and Cape Town stores open this year — real shelves, real stock, walk in and buy the same day.

We are not satisfied with our review scores, and we are not going to fix them by hiding anything. We are fixing them by being faster, clearer and easier to reach than any reason to complain.

Read the full letter — photos and video of real shipments, and a straight answer to every accusation.

Problem with an order right now? Write to [email protected], [email protected] or [email protected] — answered the same business day. The letter also lists our group and store owners' contacts.
Know our brand? Leave an honest review, send us a screenshot, and pick a free gift — shipped free of charge within 1–2 business days.
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OtterBox Symmetry Series Back Cover for Apple iPhone 12 / iPhone 12 Pro - Black

OtterBox Symmetry Series Back Cover for Apple iPhone 12 / iPhone 12 Pro - Black
OtterBox Symmetry Series Back Cover for Apple iPhone 12 / iPhone 12 Pro - Black
OtterBox Symmetry Series Back Cover for Apple iPhone 12 / iPhone 12 Pro - Black
OtterBox Symmetry Series Back Cover for Apple iPhone 12 / iPhone 12 Pro - Black
OtterBox Symmetry Series Back Cover for Apple iPhone 12 / iPhone 12 Pro - Black
OtterBox Symmetry Series Back Cover for Apple iPhone 12 / iPhone 12 Pro - Black
OtterBox Symmetry Series Back Cover for Apple iPhone 12 / iPhone 12 Pro - Black
OtterBox Symmetry Series Back Cover for Apple iPhone 12 / iPhone 12 Pro - Black
OtterBox Symmetry Series Back Cover for Apple iPhone 12 / iPhone 12 Pro - Black
OtterBox Symmetry Series Back Cover for Apple iPhone 12 / iPhone 12 Pro - Black
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R506
+R1 Reward
Protect your Apple iPhone 12 or iPhone 12 Pro with the OtterBox Symmetry Series Back Cover. This slim, one-piece case combines durable polycarbonate and synthetic rubber to provide reliable drop and scratch protection without adding bulk. The sleek black matte finish complements your device while ra... Read More
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Stock 100 Code 2857377 Brand OTTERBOX Model 77-65414 Warranty 2 Years

Shipping & Returns

Estimated delivery Thursday, October 1
You will be kept updated through our detailed tracking system
Payment options
EFTPayFastBank CardSnapScanZapperGoogle PayApple PayMobicredMoreTymePay on Arrival

Protect your Apple iPhone 12 or iPhone 12 Pro with the OtterBox Symmetry Series Back Cover. This slim, one-piece case combines durable polycarbonate and synthetic rubber to provide reliable drop and scratch protection without adding bulk. The sleek black matte finish complements your device while raised edges safeguard the screen and camera. Enjoy full access to ports, buttons, and cameras, and wireless charging compatibility.

Advantages

Military-grade drop protection (MIL-STD-810G 516.6) in a slim, pocket-friendly design. Easy snap-on installation and a smooth matte finish that resists fingerprints. Raised edges keep your screen and camera lens safe when placed on flat surfaces.

Suitable for

  • Apple iPhone 12
  • Apple iPhone 12 Pro

Key specifications

  • Product Type: Mobile Phone Case (Back Cover)
  • Series: Symmetry Series
  • Material: Polycarbonate, Synthetic Rubber
  • Color: Black
  • Protection: Drop Protection, Scratch Protection
  • Drop Standard: MIL-STD-810G 516.6 (3x military standard)
  • Design: Slim Profile, One-piece
  • Screen Protection: Raised Edges
  • Camera Protection: Raised Edges
  • Wireless Charging: Compatible
  • Installation: Easy snap-on
  • Finish: Smooth Matte

Recommendations

For optimal protection, pair with a OtterBox screen protector. This case is designed exclusively for iPhone 12 and iPhone 12 Pro; not compatible with other models.

Specifications
Brand
OtterBox
Brand compatibility
Apple
Case type
Back Cover
Category
Smartphone Case
Colour name
Black
Compatibility
Apple iPhone 12, Apple iPhone 12 Pro
EAN
840104215814
Material
Polycarbonate, Synthetic Rubber
Model
77-65414
MPN
77-65414
Product colour
Black
Protection features
Drop Protection, Scratch Protection
Weight
0.15 kg
Wireless charging
Yes
Price history over the last 6 months
OtterBox Symmetry Series Back Cover for Apple iPhone 12 / iPhone 12 Pro - Black
Current
R506
Lowest
R496
Highest
R565
Change 24H
+R10   +2%
Week
-R58   -10%
Month
-R59   -11%

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