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Before you believe a bad review about us

We would like to respond openly to every negative review about us. Many are posted anonymously, so we cannot reach those customers directly. This open letter is our reply, and we would be grateful if you took a moment to read it.

But here is what a one-star review will never tell you:

  • We import from 70+ official distributors. That is why you pay far less than local retail — and why delivery takes longer. We publish the date before you pay, never after.
  • You can pay only when your goods land in Johannesburg. Pay on Arrival, no full payment up front. Ask yourself what scammer offers that.
  • Nobody has ever lost money with us. You get the product, or you get a refund. There is no third option, and there never has been.
  • We are part of the ITwork group — ten years trading in Europe, nine stores, thousands of positive reviews.
  • Johannesburg and Cape Town stores open this year — real shelves, real stock, walk in and buy the same day.

We are not satisfied with our review scores, and we are not going to fix them by hiding anything. We are fixing them by being faster, clearer and easier to reach than any reason to complain.

Read the full letter — photos and video of real shipments, and a straight answer to every accusation.

Problem with an order right now? Write to [email protected], [email protected] or [email protected] — answered the same business day. The letter also lists our group and store owners' contacts.
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Norrona Women's Insulated Jacket 394202

Norrona Women's Insulated Jacket 394202
Norrona Women's Insulated Jacket 394202
0 reviews • Write a review
R4,470
The Norrona Women's Insulated Jacket 394202 is a high-performance, all-season insulated jacket designed for mountaineering, hiking, and ski touring. Featuring Primaloft Gold Active insulation with 60 g/m² weight, it provides exceptional warmth-to-weight ratio and breathability. The jacket is crafted... Read More
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Stock Out Of StockNo Stock Code 3055001 Model 394202 Warranty 2 Years

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The Norrona Women's Insulated Jacket 394202 is a high-performance, all-season insulated jacket designed for mountaineering, hiking, and ski touring. Featuring Primaloft Gold Active insulation with 60 g/m² weight, it provides exceptional warmth-to-weight ratio and breathability. The jacket is crafted from 100% recycled 20D nylon outer and lining, treated with DWR for water resistance, and offers high wind resistance. Its athletic fit includes an adjustable, helmet-compatible hood, elasticated cuffs, and an adjustable elastic hem. Two zippered hand pockets and one zippered chest pocket provide secure storage. The YKK Vislon front zipper ensures durability, and the jacket is highly packable for easy carrying. This sustainable product is Oeko-Tex certified and made from recycled materials.

Advantages

Primaloft Gold Active insulation delivers superior warmth and breathability. The recycled nylon construction and Oeko-Tex certification reflect environmental responsibility. The athletic fit and adjustable features ensure comfort during active use. Highly packable design makes it ideal for travel and outdoor adventures.

Suitable for

  • All-season mountaineering
  • Hiking and backpacking
  • Ski touring and winter sports
  • Layering as a mid-layer or outer layer

Key specifications

  • Insulation: Primaloft Gold Active, 60 g/m²
  • Outer fabric: 100% Recycled 20D Nylon
  • Lining: 100% Recycled 20D Nylon
  • Water resistance: DWR treated
  • Wind resistance: High
  • Fit: Athletic
  • Hood: Adjustable, helmet-compatible
  • Pockets: 2 zippered hand, 1 zippered chest
  • Cuffs: Elasticated
  • Hem: Adjustable elastic
  • Main zipper: YKK Vislon
  • Packability: Highly packable
  • Breathability: High
  • Gender: Women's
  • Material composition: Outer 100% Recycled Nylon, Insulation 100% Recycled Polyester

Recommendations

For optimal performance, layer this jacket over a base layer in cold conditions or wear as an outer layer in mild weather. The adjustable hood and hem allow for a customized fit. Always follow care instructions to maintain DWR treatment and insulation properties.

Specifications
Brand
Norrona
Category
Women's Insulated Jacket
EAN
7042698490797
Model
394202
MPN
394202
Product type
Insulated Jacket
Weight
1 kg
Price history over the last 6 months
Norrona Women's Insulated Jacket 394202
Current
R4,470
Lowest
R2,967
Highest
R4,470
Change 24H
+R1,440   +48%
Week
+R1,419   +47%
Month
—   

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