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Before you believe a bad review about us

We would like to respond openly to every negative review about us. Many are posted anonymously, so we cannot reach those customers directly. This open letter is our reply, and we would be grateful if you took a moment to read it.

But here is what a one-star review will never tell you:

  • We import from 70+ official distributors. That is why you pay far less than local retail — and why delivery takes longer. We publish the date before you pay, never after.
  • You can pay only when your goods land in Johannesburg. Pay on Arrival, no full payment up front. Ask yourself what scammer offers that.
  • Nobody has ever lost money with us. You get the product, or you get a refund. There is no third option, and there never has been.
  • We are part of the ITwork group — ten years trading in Europe, nine stores, thousands of positive reviews.
  • Johannesburg and Cape Town stores open this year — real shelves, real stock, walk in and buy the same day.

We are not satisfied with our review scores, and we are not going to fix them by hiding anything. We are fixing them by being faster, clearer and easier to reach than any reason to complain.

Read the full letter — photos and video of real shipments, and a straight answer to every accusation.

Problem with an order right now? Write to [email protected], [email protected] or [email protected] — answered the same business day. The letter also lists our group and store owners' contacts.
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New Garden SYROS BATTERY Wireless Hanging Lamp Grey

New Garden SYROS BATTERY Wireless Hanging Lamp Grey
New Garden SYROS BATTERY Wireless Hanging Lamp Grey
0 reviews • Write a review
R1,455
+R2 Reward
Experience warm, cordless illumination with the New Garden SYROS BATTERY — a wireless hanging lamp that delivers 600 lumens of 3000K light for up to 20 hours on a single charge. Its integrated LED and rechargeable 2600 mAh battery make it perfect for indoor and outdoor spaces where wiring is impract... Read More
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Stock 20 Code 3372362 Brand NEWGARDEN Model LUMSYR020ANWLNW Warranty 2 Years

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Estimated delivery Tuesday, October 6
You will be kept updated through our detailed tracking system
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Experience warm, cordless illumination with the New Garden SYROS BATTERY — a wireless hanging lamp that delivers 600 lumens of 3000K light for up to 20 hours on a single charge. Its integrated LED and rechargeable 2600 mAh battery make it perfect for indoor and outdoor spaces where wiring is impractical.

Overview

The SYROS BATTERY combines elegant design with practical portability. Crafted from durable polyethylene with an IP54 rating, it withstands splashes and dust, making it suitable for patios, gardens, or cozy indoor corners. The 3-meter hanging cable allows versatile placement, while the included remote control lets you adjust brightness across three intensity levels.

What stands out

  • Rechargeable 2600 mAh lithium battery for up to 20 hours of cordless use
  • Warm white 3000K light with 600 lumens output
  • Dimmable with three intensity levels via remote control
  • IP54 weather-resistant construction for indoor/outdoor versatility
  • 3-meter hanging cable for flexible installation

Technical details

  • Light source: Integrated LED
  • Power consumption: 9W
  • Battery: 1 x 2600 mAh rechargeable lithium
  • Charging time: 4-6 hours via Micro USB
  • Material: Polyethylene
  • Colour: Grey
  • Hanging cable length: 3 m

Our verdict

The SYROS BATTERY is a stylish, practical solution for ambient lighting anywhere. Its long battery life and weather resistance make it a standout choice for those seeking flexibility without sacrificing design.

Specifications
Brand
New Garden
Cable length
3 m
Category
Lighting
Commercial Name
New Garden SYROS BATTERY Wireless Hanging Lamp Grey
EAN
8435578526768
External Color
Grey
Marketing Model Name
SYROS BATTERY
Material
Polyethylene
Model
SYROS BATTERY
MPN
LUMSYR020ANWLNW
Product colour
Grey
Product type
Hanging Lamp
Weight
1.4 kg
Price history over the last 6 months
New Garden SYROS BATTERY Wireless Hanging Lamp Grey
Current
R1,455
Lowest
R681
Highest
R1,455
Change 24H
+R766   +111%
Week
+R773   +114%
Month
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