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We would like to respond openly to every negative review about us. Many are posted anonymously, so we cannot reach those customers directly. This open letter is our reply, and we would be grateful if you took a moment to read it.

But here is what a one-star review will never tell you:

  • We import from 70+ official distributors. That is why you pay far less than local retail — and why delivery takes longer. We publish the date before you pay, never after.
  • You can pay only when your goods land in Johannesburg. Pay on Arrival, no full payment up front. Ask yourself what scammer offers that.
  • Nobody has ever lost money with us. You get the product, or you get a refund. There is no third option, and there never has been.
  • We are part of the ITwork group — ten years trading in Europe, nine stores, thousands of positive reviews.
  • Johannesburg and Cape Town stores open this year — real shelves, real stock, walk in and buy the same day.

We are not satisfied with our review scores, and we are not going to fix them by hiding anything. We are fixing them by being faster, clearer and easier to reach than any reason to complain.

Read the full letter — photos and video of real shipments, and a straight answer to every accusation.

Problem with an order right now? Write to [email protected], [email protected] or [email protected] — answered the same business day. The letter also lists our group and store owners' contacts.
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NETGEAR Professional Wireless Site Survey - On-Site Technical Support & Consulting (PRF0014-10000S)

NETGEAR Professional Wireless Site Survey - On-Site Technical Support & Consulting (PRF0014-10000S)
NETGEAR Professional Wireless Site Survey - On-Site Technical Support & Consulting (PRF0014-10000S)
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R184,284
NETGEAR Professional Wireless Site Survey goes beyond generic network assessments by delivering on-site technical support and consulting tailored to business and enterprise wireless networks. This service provides in-depth RF spectrum analysis, coverage mapping, and interference mitigation to ensure... Read More
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Stock Out Of StockNo Stock Code 3576089 Brand NETGEAR Model PRF0014-10000S Warranty 2 Years

Shipping & Returns

NETGEAR Professional Wireless Site Survey goes beyond generic network assessments by delivering on-site technical support and consulting tailored to business and enterprise wireless networks. This service provides in-depth RF spectrum analysis, coverage mapping, and interference mitigation to ensure your WLAN is optimized for performance and reliability.

Highlights

  • On-site technical support and consulting from NETGEAR experts
  • Comprehensive RF spectrum analysis to identify interference sources
  • Detailed wireless coverage mapping for optimal access point placement
  • Capacity planning and density analysis for high-user environments
  • Wireless security assessment to strengthen network defenses
  • Deliverables include a detailed site survey report and network design recommendations

In daily use

This service is ideal for businesses planning a new wireless deployment, expanding coverage, or troubleshooting performance issues. NETGEAR professionals conduct a thorough on-site evaluation, measuring signal strength, identifying dead zones, and analyzing RF interference. The result is a clear, actionable plan to enhance network reliability, improve user experience, and optimize hardware investment.

Full specifications

  • Service Type: Professional Wireless Site Survey
  • Service Component 1: Technical Support
  • Service Component 2: Consulting
  • Service Delivery Method: On-Site
  • Provider: NETGEAR
  • Target Environment: Business/Enterprise Wireless Networks
  • Primary Objective: WLAN Performance Optimization & Planning
  • Key Activity 1: RF Spectrum Analysis
  • Key Activity 2: Wireless Coverage Mapping
  • Key Activity 3: Interference Identification & Mitigation
  • Key Activity 4: Capacity Planning & Density Analysis
  • Key Activity 5: Wireless Security Assessment
  • Deliverable 1: Detailed Site Survey Report
  • Deliverable 2: Network Design & Placement Recommendations
  • Deliverable 3: Troubleshooting & Optimization Guidance
  • Benefit 1: Enhanced Network Reliability & Performance
  • Benefit 2: Improved User Experience & Connectivity
  • Benefit 3: Optimized Hardware Deployment & Cost Efficiency
  • Benefit 4: Scalable & Future-Proof Network Planning

Final note

Optimize your wireless network with expert on-site analysis and actionable recommendations from NETGEAR.

Specifications
Brand
NETGEAR
Category
Network Services
EAN
606449088472
Model
Professional Wireless Site Survey
MPN
PRF0014-10000S
Product type
Professional Wireless Site Survey Service
Weight
3.31 kg

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Price history over the last 6 months
NETGEAR Professional Wireless Site Survey - On-Site Technical Support & Consulting (PRF0014-10000S)
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R184,284
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R184,284
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R186,561
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