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Before you believe a bad review about us

We would like to respond openly to every negative review about us. Many are posted anonymously, so we cannot reach those customers directly. This open letter is our reply, and we would be grateful if you took a moment to read it.

But here is what a one-star review will never tell you:

  • We import from 70+ official distributors. That is why you pay far less than local retail — and why delivery takes longer. We publish the date before you pay, never after.
  • You can pay only when your goods land in Johannesburg. Pay on Arrival, no full payment up front. Ask yourself what scammer offers that.
  • Nobody has ever lost money with us. You get the product, or you get a refund. There is no third option, and there never has been.
  • We are part of the ITwork group — ten years trading in Europe, nine stores, thousands of positive reviews.
  • Johannesburg and Cape Town stores open this year — real shelves, real stock, walk in and buy the same day.

We are not satisfied with our review scores, and we are not going to fix them by hiding anything. We are fixing them by being faster, clearer and easier to reach than any reason to complain.

Read the full letter — photos and video of real shipments, and a straight answer to every accusation.

Problem with an order right now? Write to [email protected], [email protected] or [email protected] — answered the same business day. The letter also lists our group and store owners' contacts.
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Naturehike Star River 2 Tent 2 Person 4 Season Freestanding Double Layer Grey

Naturehike Star River 2 Tent 2 Person 4 Season Freestanding Double Layer Grey
Naturehike Star River 2 Tent 2 Person 4 Season Freestanding Double Layer Grey
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R3,285
The Naturehike Star River 2 Tent is a lightweight, freestanding double-layer tent designed for 2 persons and 4-season use. Crafted from 20D nylon with silicone coating, it offers excellent waterproofing (PU4000mm) and UV protection (UPF50+). The tent features a Y-shaped 7001 aluminum alloy pole stru... Read More
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Stock Out Of StockNo Stock Code 3048147 Brand NATUREHIKE Model NH17T012-T Warranty 2 Years

Shipping & Returns

The Naturehike Star River 2 Tent is a lightweight, freestanding double-layer tent designed for 2 persons and 4-season use. Crafted from 20D nylon with silicone coating, it offers excellent waterproofing (PU4000mm) and UV protection (UPF50+). The tent features a Y-shaped 7001 aluminum alloy pole structure, two doors, two vestibules, and includes a footprint. With a minimum trail weight of 2.05 kg and packed dimensions of 45 x 15 cm, it is ideal for backpacking and camping in various conditions.

Advantages

Lightweight and packable design, durable silicone-coated nylon fabric, high waterproof rating, UV protection, freestanding setup, and included footprint for added floor protection.

Suitable for

  • Backpacking and hiking trips
  • Camping in all four seasons
  • Couples or solo campers needing extra space

Key specifications

  • Capacity: 2 Person
  • Seasons: 4 Season
  • Flysheet Material: 20D Nylon (Silicone Coated)
  • Inner Tent Material: 20D Nylon (Silicone Coated) + B3 Mesh
  • Floor Material: 20D Nylon (Silicone Coated)
  • Waterproof Rating: Flysheet PU4000mm, Floor PU4000mm
  • Pole Material: 7001 Aluminum Alloy
  • Number of Doors: 2
  • Number of Vestibules: 2
  • Minimum Trail Weight: 2.05 kg
  • Total Packed Weight: 2.3 kg
  • Packed Dimensions: 45 x 15 cm
  • Inner Tent Dimensions: 210 x 130 x 100 cm
  • Outer Tent Dimensions: 270 x 210 x 100 cm
  • Footprint: Included (210T Polyester)
  • UV Protection: UPF50+
  • Structure: Y-shaped Pole Structure
  • Colour: Grey

Recommendations

For optimal performance, use the included footprint to protect the tent floor. Ensure proper guying in windy conditions. Store the tent dry to maintain fabric integrity.

Specifications
Brand
Naturehike
Category
Tents
Comfort sleeping capacity (max)
2
EAN
6927595716489
Exterior finish material
20D Nylon (Silicone Coated)
Frame material
20D Nylon (Silicone Coated)
Frame type
Y-shaped Pole Structure
Ground cloth material
20D Nylon (Silicone Coated)
Interior material
20D Nylon (Silicone Coated) + B3 Mesh
Model
NH17T012-T
Mosquito net
Yes
MPN
NH17T012-T
Number of bedrooms
1
Number of doors
2
Number of rooms
1
Number of sleeping places
2
Pole material
7001 Aluminum Alloy
Product colour
Grey
Purpose
Camping, Backpacking
Sleeping area
210 x 130 cm
Sleeping area height
100 cm
Tent fabric waterproof rating
PU4000mm
Total area
270 x 210 cm
Type
Freestanding Double Layer Tent
Waterproof seams
Yes
Weight
2.17 kg
Price history over the last 6 months
Naturehike Star River 2 Tent 2 Person 4 Season Freestanding Double Layer Grey
Current
R3,285
Lowest
R2,726
Highest
R3,285
Change 24H
+R454   +16%
Week
+R559   +20%
Month
—   

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